Popeyes
reviews and complaints

Good Afternoon!

First of all this is about the East Cleveland, Ohio Resturant! First of all quality of food, Speed of Service, Operation Awareness, Attitude tour the customers. The customers makes the business. If they stop coming who would be out of business, you guys will. I been a restuarant manager for McDonald's, Burger KIng and i never seen nothing like this before, Do you guys really care who or what you serve to customers bysides a bad attitude. Or are you just trying to make money with those Tuesday special. If the Operation Manager get from behind that desk and visit some of the restuarants to see how they are running, Me my self would be training a new staff, and hiring new managers that care about the business and the people. Instead of a check. Believe me i became a manager when i was 19 years old in the downtown area of Cleveland and moved up by handling a staff of forty people. So don't say it cannot be done. Please make the change to all the bad Popeye's that is having bad service and put a smile with a new attitude for the business. James Landers -landers.[protected]@netzero.com.

I went in to the new popeyes location (Davis Dr.) in Newmarket, Ontario and bought $55 worth of food. 16 pieces of chicken and a chicken sandwich platter witch contained an extra large drink.. i politely asked the manager if i can replace the extra large cup for tqo medium cups so i can share my drink with my in-laws. She said she can only give me two small cups.. ok, that's fine, like giving me two medium cups is a big difference in cost to the restaurant.. next i asked if the sauce was in the bag and she said yes, so i asked her again because i doubted it was there, .. is the hot sauce for the chicken in the bag. So she gives me 3 packages of hot sauce for 16 pieces of chicken.. so i tell her there is 16 pieces of chicken in my order, can i have more hot sauce.. she gives me 3 more.. i thinking how did this manager become a manager? She can't afford to give me enough hot sauce for 16 pieces of chicken? Such a stupid manager. Please get rid of her, she is not giving popeyes a good name.. poor customer service.

When I go to Popeyes I usually got the family meals. They have a meal for 16.99 with 2 large sides and 6 biscuits, but for some reason i have to pay 26.00 to28.00 dollars. There is a charge for biscuits or have to pay extra for the side orders. No one can tell me why . They offer the meals for a certain price with the sides and biscuits and i do not expect to pay extra for what they advertise. This has happened to me 3 times and it will not happen again. Popeyes is not the only place to buy chicken.

Patricia Price

Bought 11 piece chicken special.
Most were tiny wings and legs (Looked almost the size of cornish hens) , but the most outrageous part was 2 of 3 chicken breasts were stripped in the middle & side of meat (2/3 of meat removed).
I took pictures for proof.
Just wondering if this is standard routine now or a rogue exception.
Never saw this in chicagoland years earlier.

I purchased a meal on 03/03/2015, of a 2 piece white meal, I started eating the chicken, and start tasting something funny, when I reviewed the chicken I had purchased, it was not cooked, and I saw blood, I followed up with my local hospital e r room, and was admitted for food posiosoing, when I call the distract manager, he iinsisted that I retun to the store that served me the un cooked chicke, due to the fact, he stated that they did not have a telephone, due to being ill, I was unable to return to the store to file my complaint, so instead, I took photos of the uncooked chicken, and text my chief complaint with hime about the uncooked chicken I was served, he asked if I had a receipt for the purchase, my reply was no, I placed it on my bank visa cad, and that my bank has a copy of this purchase, I will follow up on monday with the corporate office in atlanta georgia, to continue my compliant, the phsysican at er said that I would be sick for 24 hours, and I was giving medication throughtwo ivs, to help get the food out of my system, I have photo of chicken in my cell phone, in addition, I froze the remainder of he chicken for litigation purposes

I've been to this new location twice. The first time I expected some disorder because they're a new place. However the first time I brought my children, the employees are rude, got the order wrong 3x & they were cursing up a storm & I had a 2&3 yr old w/me. The 2nd time was worse. Employees who were in the back I guess on a break were smoking pot. Then we're very annoyed when they saw us walking in because it was like we were interrupting two of them. They didn't use glove while handling our food, were once again rude. Hair was in our food. It was a nightmare. I'll never go back. Neither will anyone I work with or any of my friends. This place is gross. Don't you drug test employees? The one nasty girl I think was tina and the one guys name was francisco I believe. This popeyes is a health hazard. You should really drug test your employees because you have a bunch of drug addicts handling the public's food and this is unacceptable. You get drug tested at kmart but not a place that handles food? Shame on you popeyes.

Monday evening at 4:30pm I gary lewis. As in the at 31st popeye's. And I told a cashier, that I wanted a large mash potato and a large ted bean and rice. And as I was waiting, I notice the cashier had her index finger in my cup. So I told that didn't want that cup, with her finger in it. So after that she got me another cup. And she shook her head. Like it was something wrong with me. So what i'm asking is. Someone needs to take care of that problem. Here is my email [protected]@gmail.Co [protected]

My name is mr. Donald wyatt who applied for a manager position for popeyes in indpls ind through snag a job. Snag a job set me up with a phone interview with the owner of the indpls market popeyes who the franchise is out of colorado. Waited a week for a reply from popeyes if I was to be hired. So I contacted snag a job to find out. Snag a job contacted me by phone and by email and was told this. The owner of the indy market from colorado told snag a job that he will not hire me because of my culture. This is a civil rights violation of discrimination and wish to file a complaint against this discrimatory practice.

Every time I go get chicken they have this rude casher guy taking orders... With all of the people out of work get somebody else to work there and fire him... He was nasty to the people in front of me this time which is just wrong... People are reading the menu and he is like rushing them or getting mad that they are taking so long to order he is a jerk and needs to be shown the door... The other people there are real nice but you always have one rotton apple in the bunch... It is the popeye's near publix in melbourne fl... If any body with the head office reads this please do something about this jerk...

I karen Lynn Torres am a Homeless disabled lady. I pan-handle every day and give my Business to Popeye's.

Today the manager "JEFF" sits down next to me and states: ":"Karen I see you out asking my customers for money and it's hurting my business." I replied, : "Sorry, I won't do it anymore."
Jeff needs to be taught the first rule of sales, you never turn any customer away and the customer is always right! Jeff not only lost my business now I will get on facebook and tell all my friends not to go to popeye's on Lake Street. JEFF sees me pan-handle EVER-DAY and all my money used to go to POPEYE'S so how am I hurting his business"?
Thanks! Karen Torres

I am tired of these blasted bait-and-switch Popeye's commercials! I have been seeing this same commercial about 3 strips of this new amazing chicken tender, along with seasoned fries and a biscuit, only for the low price of $3.99 as a meal! So, with mouths watering and hungry tummies, and lean income, we immediately get into our car and drive to Popeyes. Low and behold, the manager tells us "Today is the last day of that offer, and we ran out of those chicken tenders." Naturally, we had to resort to buying something more expensive because we took the time to drive there and were hungry. Guess what: That was several weeks ago, and the same exact commercial with the $3.99 chicken tender deal is STILL playing! I am not going to be a sucker for Popeyes anymore! They utilize the ol' bait-n-switch tactic and I am not giving them my business anymore!

I placed an order for one snack meal and full meal. The snack was regular chicken all white and the full meal was all white and to be the spicy one. After we left with our order and opened the boxes to eat, I found I had regular chicken and instead of all white I had gotten a breast and a leg. This meal cost over $10 and I couldn't even get what I had ordered. The snack meal was ok. I really feel that I should be compensated for not getting what was ordered and paid for. I am not from Decatur so was on the road about 10 miles out when I discovered this.

I went to popeyes around 930 pm I ordered a two special they had for 4.99. The service was great but when I got home to eat my food my chicken was old you can tell because it was rubbery like and you can see it was under the light to long. I would like for them to replace my meal because I would rather for her to say we're close or whatever then to lert me buy old chicken.