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cancelled flights refund
I booked flights from Malindi to Lamu ( E-TICKET PNR Ref: 2930E166) and Lamu to Mombasa (E-TICKET PNR Ref: [protected]) with Silverstone. The airline was then suspended from further activity by KCAA and Silverstone promised all their customers a refund within 3 weeks. I have now been waiting 3 months and although the airline replies politely that the refund process is taking a long time, I am worried I will never get my money back. What can I do? I want my 16, 000 KES back!
Is Silverstone Air legit?
Silverstone Air earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Silverstone Air. The company provides a physical address, 8 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Silverstoneair.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- The website belonging to Silverstone Air has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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Overview of Silverstone Air complaint handling
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Silverstone Air contacts
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Silverstone Air emailsinfo@silverstoneair.co.ke100%Confidence score: 100%Support
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Silverstone Air addressGround Floor, Aerlink House, Wilson Airport, Nairobi, Kenya
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Silverstone Air social media
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