Menu
Register
Write a review File a complaint
Speedway Customer Service Phone, Email, Contacts

Speedway
reviews and complaints

Speedway's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.speedway.com

Learn how the rating is calculated

1.2 4 Reviews 593 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Speedway complaints 593

ComplaintsBoard
J
2:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hi-I work by Speedway. Myself and many other of our employees have noticed a huge change in the general appearance of the store and grounds. It took months this Spring to get the parking lot repaired. There are still holes that need to be filled. The fence by the car wash was falling over. They just fixed this now. Inside it feels dirty and icky. There i...

Read full review of Speedway
ComplaintsBoard
J
9:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On September 26,2023 between 8:30pm and 9:00pm - I asked Speedway employee why she was hollowing and rude to my husband earlier in the day. After asking the employee what happened she immediately got confrontational with me – to say she will do it again. She started hollowing at me to the point that she got physical by grabbing my hand and fingers. I went...

Read full review of Speedway
ComplaintsBoard
A
11:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I called this store 5 minutes prior to walking over and they said they closed at 11. When I arrived to the store the employees were outside smoking and said that the store was closed. When I told them I already called 5 minutes before, they said their systems are down. With the way they were outside, I could tell they just didn’t want their break to be...

Read full review of Speedway
ComplaintsBoard
M
5:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The manager, old lady with glasses and red hair was super rude. I used my last 10 on gas to get to work and the pump didn’t work and she said nothing she can do and said 5$ was what she could do. Whole time she was talking super rude. My husband came in asking for an explanation and she snapped on him telling him to get out of the store, he is a black man...

Read full review of Speedway
ComplaintsBoard
T
7:47 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hello, I went to visit the location (New Alexandria, PA) of speedway this evening. As I entered the store there was a clerk sitting outside. She mumbled for me to throw my bags in the dumpster at the end of the building as she followed me in the store. I later went to purchase a drink and lottery tickets and unfortunately she waited on me. This woman seem...

Read full review of Speedway
ComplaintsBoard
D
7:53 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Speedway Harassment by one of your employees

I miss treated, called names, attacks verbally, and physically every single time I go into the N. Main St., in Concord speedway not only do I feel as though this person should be fired, but I feel I should probably press charges on her as well which I’m gonna do at the courthouse today and if she is not fired for her behaviors I will make sure you guys lose a hell of a lot of service. She’s called me a junkie a loser a piece of [censored]. In front of other customers she tries to make sure that I cry every time I leave I don’t deserve that it’s a humane and disrespectful and I don’t act disrespectful of any sort.

Desired outcome: I want her fired Her name is Kristina Keene

Read full review of Speedway
Update by Desiree Charter
Sep 18, 2023 7:45 am EDT

Every time I go into this one store I am her [censored]. I am called names. I miss treated and kicked out for nothing. I’ve never done anything violated any type of rule at the store. It’s just because the girl knows me from high school and a she literally is judging me from my past, calling me a junkie a loser she attacked me verbally, and physically one day came right after me her manager had to hold her back as she’s calling me names and I’m crying for no reason there’s no need for none of that, I’ve been sober for 2 1/2 years. I don’t come to Concord for this reason because people judge me for my past.

Hide full review
ComplaintsBoard
H
11:16 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Speedway Store #0007403 411 Mount Zion Rd Florence, KY 41042 Stopped for gas and restroom break. Restroom had a layer of dirt and dust on and around the sink, multiple dark stains on floor around toilet. Inside toilet bowl appeared layered with brown and yellowed streaks. Corners of sink were brown and pink. Door had thick dark gray layers on door...

Read full review of Speedway
ComplaintsBoard
D
7:40 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I live in Indianapolis Indiana the gas station Speedway I'm referring to is the 1 on 21st in Franklin the address is 8105 East 21th street or Franklin is cross street. Sit on both street. I come often to get my vuse pods generally the price rings up fine and I get a sale price when u scan my speedy card. But for seem reason last two times wrong up...

Read full review of Speedway
ComplaintsBoard
F
4:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was an employee in Waterford for a short time. I liked working there, started part time and moved rather quickly to an assistant but with out the responsibilities of a manager. When Dee came in, right away I had an issue with someone she had come cover some hours. She arranged things to help me feel comfortable and she didn't have to. But see Dee has a...

Read full review of Speedway
ComplaintsBoard
K
1:03 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was at the store #9168 located in gallipolis Ohio tonight. I used my cash app card to make the purchase. The amount that was due was $25.57. I only had $24 on the cash app card. I told the cashier that. He supposedly adjusted the balance. But then it still declined the purchase. So I paid in cash. But as looked on my cash app app. It showed speedway did...

Read full review of Speedway
ComplaintsBoard
R
3:24 pm EDT

Speedway Workers foul mouth/ rude

As I made my coffee I later learn the managers son who’s name is Ryan (big guy) had a very foul mouth. I overheard him bragging about doing what ever he wants because his moms the boss. Making bets that he’d pay one employee to hit another and he’d pay them $50. Inappropriately touching the lady’s in the store made me uncomfortable . He kept making these loud screeching noises that would scare everyone in the store. The amount of profanity was unbelievable but he didn’t care. The coffee area was filthy. It looks like black mold is growing on everything. I will not be returning to this store again if he’s going to be working, I also will be calling the health department regarding the amount of filth in the coffee area and I’m sure I saw mouse dropping disgusting.

Read full review of Speedway
Hide full review
ComplaintsBoard
J
6:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I came in to get a lottery ticket and there was someone in line that was talking a minute so I stepped away to grab a couple slushes. Come back another extended wait behind one customer but that’sok, done the best they could at the counter. Well reason I got the slushes was for change for the lottery machine which was then occupied by a bearded gentleman...

Read full review of Speedway
ComplaintsBoard
E
11:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Went to speedway on Broadview Rd zip 44109 to buy cigarettes yesterday Sept 5 2023. Big sign out front that states Any type of Marlboro area 5.64 with a purchase of two pks. Bought 2 Marlboro menthol 100 and was charged 18.23. When I questioned the cashier's they said the only ones at that price were the Marlboro blacks. I told them they said any type they...

Read full review of Speedway
ComplaintsBoard
S
7:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been purchasing Redline drinks at speedway for years and all the sudden they are never in stock, it’s not just this brand either but all of there shelves are empty, dirty etc but they will have boxes everywhere unopened just seems like since 7 eleven took over it sucks! I hear employees say they drink them also so I can’t help and wonder if there being snatched up by the employees making them unavailable to customers!

Read full review of Speedway
ComplaintsBoard
J
9:10 pm EDT

Speedway parking

This is the only speedway store where the employees are allowed to park their cars while working right at the gas stations blocking the flow of traffic sometimes even two employees blocking two stations at the same time. The stores is at Alameda and Mccarthy in el paso texas. . I have complained a few times before but you do not do nothing.. What else you wante me to specify I have been very clear period

Desired outcome: the flow of traffic in both ways should be stablished in all gas stations

Read full review of Speedway
Hide full review
ComplaintsBoard
L
7:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Saturday, August 26, 2023 at 6:00pm, I entered the store to buy Coffee Mate when an employee was making a scene with another person. I made a comment about customers not wanting to hear that kind of commotion and the employee approached me yelling for me to get out. When I asked why, he threatened to call police. I immediately left and called the police...

Read full review of Speedway
ComplaintsBoard
C
11:48 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was charged $126 for $50 in gas, and when I called customer service I was hung up on twice, then no one would answer my calls! I am IRATE! I have been a loyal Speedway customer for years, and was never told about a preauthorization charge! And customer service just hung up on me AGAIN! I will definitely get ahold of the Better Business Bureau ASAP!

Read full review of Speedway
ComplaintsBoard
G
9:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been a Speedway customer ever since it was "Save Mart" &Super America "from the 70's&80's and up to Now.I have had our reward card since the award thing Started.But as of the last year "Speedways stores,Customer service&pay at the pump has All went to Hell in a Handbasket in ALL the Ashland Ky stores at Summit,Winchester ave,13th&Martin luther King...

Read full review of Speedway
ComplaintsBoard
S
12:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

POOR CUSTOMER SERVICE at this store, day after day. I'm done there. Store# 3510. You have one cashier that is not only rude but just plain mean. I will go out of my way to not go to her register by letting people go ahead of me. And the people behind would rather wait also. I understand it's hard to find employees that want to work, but she's the worst...

Read full review of Speedway
ComplaintsBoard
G
12:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This location has a lot of homeless that use the bathroom for wash up. Because of this they don’t clean the bathroom or put toilet paper in it for days. When I used the woman’s several times you get pounds lol n the door every couple minutes, and when you coming out two or three of the staff attaching you about using the woman’s but the mens isn’t in...

Read full review of Speedway

Speedway reviews 0

Looks like Speedway has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Speedway, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Speedway

Screenshot Speedway
Speedway operates a chain of convenience stores and gas stations across the United States. They offer a variety of fuel options, snacks, beverages, and quick meal solutions. Customers can also access services like ATMs, lottery tickets, and a rewards program for frequent shoppers.
How to file a complaint about Speedway?

Here is a guide on how to file a complaint against Speedway on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have an account, log in to ComplaintsBoard.com. If not, create a new account on the website.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Speedway in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Speedway. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint against Speedway on ComplaintsBoard.com.

Overview of Speedway complaint handling

Speedway reviews first appeared on Complaints Board on Jun 3, 2008. The latest review Employee was posted on May 14, 2024. The latest complaint The manager Sandra; attitude and bad behavior was resolved on Nov 12, 2020. Speedway has an average consumer rating of 1 stars from 597 reviews. Speedway has resolved 22 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Speedway contacts

  2. Speedway phone numbers
    +1 (800) 643-1948
    +1 (800) 643-1948
    Click up if you have successfully reached Speedway by calling +1 (800) 643-1948 phone number 0 0 users reported that they have successfully reached Speedway by calling +1 (800) 643-1948 phone number Click down if you have unsuccessfully reached Speedway by calling +1 (800) 643-1948 phone number 0 0 users reported that they have UNsuccessfully reached Speedway by calling +1 (800) 643-1948 phone number
    General
    +1 (800) 428-4016
    +1 (800) 428-4016
    Click up if you have successfully reached Speedway by calling +1 (800) 428-4016 phone number 0 0 users reported that they have successfully reached Speedway by calling +1 (800) 428-4016 phone number Click down if you have unsuccessfully reached Speedway by calling +1 (800) 428-4016 phone number 0 0 users reported that they have UNsuccessfully reached Speedway by calling +1 (800) 428-4016 phone number
    Credit Card Account
    +1 (937) 864-3000
    +1 (937) 864-3000
    Click up if you have successfully reached Speedway by calling +1 (937) 864-3000 phone number 0 0 users reported that they have successfully reached Speedway by calling +1 (937) 864-3000 phone number Click down if you have unsuccessfully reached Speedway by calling +1 (937) 864-3000 phone number 0 0 users reported that they have UNsuccessfully reached Speedway by calling +1 (937) 864-3000 phone number
    Customer Service
    More phone numbers
  3. Speedway emails
  4. Speedway address
    250 Beronia Dr., Springfield, Indiana, 45505, United States
  5. Speedway social media

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.