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CB Furniture Stores Bob's Discount Furniture 517 E 117th St, New York, NY, 10035, US
Bob's Discount Furniture company logo
Bob's Discount Furniture
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Bob's Discount Furniture company logo

Bob's Discount Furniture

517 E 117th St, New York, NY, 10035, US
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2 complaints
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Working hours
Mon
10:00 am - 10:00 pm
Tue
10:00 am - 10:00 pm
Wed
10:00 am - 10:00 pm
Thu
10:00 am - 10:00 pm
Fri
10:00 am - 10:00 pm
Sat
10:00 am - 10:00 pm
Sun
11:00 am - 7:00 pm
ComplaintsBoard
J
10:34 pm EDT

Bob's Discount Furniture - Bed, sofa, chaise, warehouse delivery team and there white glove none service

I originally placed my order after suffering an apartment flood. It's been over 20 scheduled deliveries that never came. My Hudson bed arrived 5 months later and those that put it together cracked it. They didn't take it back and made me wait for another month for a rail, the rail was not correct to fix the issue. I waited another month, slept on the floor, made over 100 calls, waited an upwards of 2hrs each time. Took over 20 days vacation, during a pandemic as a healthcare worker waiting for furniture and each time a different answer. I was charged on a Wells Fargo card for furniture I did not have received, and it affected my credit.

Desired outcome: COMPENSATION FOR ALL MY FURNITURE. I'VE STUFFERED 2 HERNIATED DISK AS A RESULT OF SLEEPING ON THE FLOOR FOR MONTHS. THIS HAS AFFECTED MY CREDIT DUE TO TAKING A WELLSFARGO THEY RECOMMENDED.

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J
11:04 am EDT

Bob's Discount Furniture - Credit check

I was perusing the Bob's store. The salesman asked me a few questions and then asked me for I.D. to look into financing. I asked if it was a hard or soft inquiry and he said it would be soft. I was denied and an hour later I saw the inquiry on my credit report. It knocked my credit score from 715 to 685. Had I been aware of this, I never would've agreed to this. This is a poor practice of buisness and I am livid that I now have this hard negative inquiry on my credit report. I'd like to speak to someone in charge of this error.

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