Kingsdown
Reviews and Complaints

Hi I bought a Lennox mattress Firm NF ANN at Sears, October 2 2013.

I'm not super happy, we see are body in the mattress. It's not normal that a after 4 years we are not comfortable and I'm sure that the warranty can help.
The mattress pushes inwards and we felt bumps

I still have my bill.
Thanks and have a great day

I purchased a sleeping beauty advantage mattress a few years ago. My army mattress was more comfortable and lasted longer. It feels like I'm falling off the edge every night. The Sleep Ease store has since folded and I don't know who to contact about this problem. I do have a lifetime warrantee. Does anyone know what the complaint procedure is? Please email me at afm48@hotmail.com. Thanks, Tony

I have a kings down from sleeps its 20 years old and i Love it, I have the same mattress kings down king size in my second home have had no problem.

Anyone getting back issues like me and limited mobility? This is design and manufacturer defect...
And its products liability action.
Anyone interested... Email me: mroux.nyc@ yahoo.com

I was unable to run
And bed sinks. Sleepys sent mattress marshal and gave me string to measure sinkage!

We bought a Kingsdown Tranquility Plush from Mattress Giant in 2009 for $2, 000. This was replacing a mattress set we had bought from Sam's Club around 2001 or 2002. Within a year, the Kingdown had indentations worse than our old mattress. I think we are average size (150 and 165#) . I can't stand the discomfort from this mattress any longer. I will go back to buying a $500 mattress and throw it out in several years when it gets uncomfortable. Kingsdown has been a huge disappointment. Even when the bed is made, you can the indents on either side and the big hump in the middle.

Bought a Kingsdown Channing Duet kingsize mattress on Dec 20 2014 from Sleep Country Canada. We were away a lot over the summer, and now, 11 months later, it has got to be the worst mattress I have ever owned. The extra firming down the centre of the mattress essentially turns the kingsize mattress into two singles. It is definitely not a bed where you are going to cuddle in the middle. The dogs sleep with us, and if they are in the middle, they are almost lying on top of us because of the slope. Of course, it's not noticeable when no one is on it because the topping pulls back up. REALLY disappointed in the product . Never will I buy a Kingsdown mattress again.

I've never been more disappointed with a purchase in my entire life. I could justify buying a new one except for the fact we spent 4000 on this Kinsdown just 1 year ago. My husband and I wake up EVERY morning with back pain. DO NOT BUY THIS BRAND. Every other mattress I've owned has laster 5 to 8 years. I'm devastated.

Kingsdown is without a doubt the best mattress my boyfriend and I have ever slept on. We often stay overnight at the casinos in CT as well as the Marriot & Doubletree in NYC (which also have great beds) but nothing compares to our mattress. If your mattress is "sagging" after the first 2-5 years... (as we all know each body is different) but have you taken into consideration you and your spouses height and weight? I bought my Kingsdown in 2007, I'm 5'5, 130 pounds and my boyfriend is 6'1, 180 pounds. Even after 8 years we both agree this is the most comfortable bed we've ever slept on. I was a Division I swimmer and he played MLB (baseball). We are constantly sore from our athletic lifestyle but every night when we lay down its like we're on cloud 9! If you're not living a healthy and active lifestyle then of course any bed will never be up to your standards. All I can say is NOTHING CHANGES IF NOTHING CHANGES. So what are you going to do?

I bought a Kingsdown Ariana mattress from Sleepy's in March 2014. I read some of the bad reviews and spoke with the manager of one of the stores for quite a while (no one else was in the store so I could really get individual attention). He assured me that Kingsdown had made changes to the mattress since the complaints and he no longer got any complaints. I guess people just don't want to complain. Now I see that this mattress has been discontinued and is on clearance on various websites. I could kick myself for spending $3800! Sleepy's says it takes a couple of weeks to adjust to a new mattress (they give you a 21-day comfort guarantee), but I had just moved and was up to my ears in boxes and didn't pay too much attention to the mattress. It only took about three months and I continued waking up with a back ache. Since I was sleeping on one side of the bed, that side indented to the point where I felt I couldn't roll over without sliding back down. I moved to the other side of the bed and shortly that happened, too. I then started sleeping in the middle of the bed. I need to put a pillow at my back to keep myself in position! The salesperson at Sleepy's told me she had bought four of these mattresses for her family and they loved them. That had to be a blatant lie! They are now sending me a kit so I can determine on my own the amount of indentation in the mattress. They said the manufacturer requires 1-1/2 inch indentation for them to consider replacing (I think the top is only 2" so basically they are saying that almost the entire top has to be indented). What have I learned? PAY ATTENTION TO REVIEWS NO MATTER WHAT A STORE SAYS and NEVER SHOP AT SLEEPY'S AGAIN!

My ex-husband and I purchased a Kingsdown king sized bed back in 2007. It was the most comfortable bed I had ever slept on. In 2009 we were divorced. Needing a bed I again purchased a full-sized Kingsdown for myself and two twins for my children. We love our beds! My ex still has the king and will not part with it. I now have the room for a queen sized bed, and yes, I went back and purchased a Kingsdown. That's a lot of money in mattresses, but I would do it again! Excellent quality and comfort. Oh, and they were all purchased from Sleepy's. I never had a problem with them either.