Smoothie King reviews and complaints 1
View all 20 complaintsSmoothie King - Paying customer car towed
A friend and I arrived at Smoothie King (SK) at approximately 7:20pm on 1/23/24, and parked to get a smoothie while dropping off my friend. I saw the towing signs but knowing I was getting a smoothie I knew I should be safe to park. I walked my friend to their work (right next to the SK), then went into SK to get my drink (have the receipt). I walked out and my car is being towed by the Green Acres towing company. The driver made me pay him $140 cash to drop my car (attached the receipt), he said I left the parking lot and wasn't a SK customer. Showing my receipt, he claimed I left the parking lot so he could tow me even though I was a customer. I returned to the SK employees to see if they could help, and they said I should not be towed but this did not stop him from holding my car hostage. I believe that Smoothie king has a special place in the New Orleans community and based on the store employee's response to my car being towed, Smoothie King will do the right thing in my case as a paying customer so that I will continue to get my Gladiator coffees when I need a post workout boost. I would like to be a customer in the future, but I cant see myself or anyone I tell going back if unresolved.
Claimed loss: $140
Desired outcome: Please reimburse my $140 towing fee, the SK employees insisted I shouldn't be towed. Also encourage this francize get a new tow company, so this won't happen again.
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