BIZ Builder.com review: Beware, Biz builder is a scam! 49

Update: It's now 6 months since I placed my order and still no refund.

I also feel conned out of about 60 bucks from bizbuilder.com. I ordered a "magic bullet" type blender system that was a bit cheaper and came with free shipping. I ordered it back in APRIL of 2007 it's now July 2007 and I still haven't received it yet. They said it's in the final stages of shipping but this is bullcrap.

I just sent them another email today telling them that 3 months is ample time to get my stuff mailed from china to the USA as I've ordered from there before. I'm about to move to a new residence and have little hope of ever seeing this package arrive.

DON'T BUY FROM BIZBUILDER.COM!

I don’t believe they are actually a company at all. They probably just have a fake website up and don’t have any products at all. They just take your money and give you the runaround for months hoping you’ll just give up and they can keep most if not all of your money in “shipping costs” or whatnot when they probably NEVER SHIPPED ANYTHING AT ALL!

I’m sure I won’t receive a response from these idiots either.

I can't believe you people! You all seem like a bunch of WINERS! Have you ever heard of the concept of taking responsibility for your actions?

BIZ Builder.Com is an extremely reputable company! I've been a member of their Co-Op now for over 1 year, and have saved well over $25,000.00 in merchandise purchase costs - being a member of their program.

Let's be honest here: YOU CAN'T BLAME EVERYONE ELSE IN THE WORLD FOR YOUR MISTAKES. And... there are always 2 sides to any story. My guess is that both of you would have a completely different "side" to the story represented by BIZ Builder.Com.

Said differently - a company their size cannot possibly grow over the course of 11 years - if they treated their customers as you both claim to have been treated. Their website claims over 1.5 million customers [which I completely believe, based on what I know of the company] - and even if they have less than 1% of their customers complain... they're still doing a damn good job, in my opinion.

ALL I HAVE TO SAY IS THAT THIS COMPANY HAS SAVED ME A FORTUNE - AND I THANK GOD EVERY DAY THAT THEY ARE IN BUSINESS!

Get a life, people! Take responsibility for YOUR actions! You all just want to blame everyone else... as if you're Angels!

Please do not Sharon Johnestown's remarks, or should I call you Susan Franklin. This is an employee of Bizbuilder who goes onto complaint boards to make Bizbuilder sound like a reputable company when in fact they are a scam. They have over 150 complaints on Ebay for poor service and shipping times, feel free to check them out, and everything on Ebay is shipped my California, not China!

Bizbuilder, how do you sleep at night? You give crappy service and when anyone complains, you have an employee go on the complaint boards and write what a great company you are and pass it off as a customer. I've been told several times that i shouldn't complain about crappy service because I got a great deal (on a product I may never receive) and I didn't spend enough money to complain. I will never order from them again.

John Thomas, huh? Nice original American name. I believe that you have met with the president of Bizbuilder because you work for them! By the way, I placed an order with them April 17th, still have not recieved it (it's 7/25) and they canceled my account so I can no longer view the status. I fear I will never get my order.

Follow-up,

It has now been now been 111 days since I placed an order for 1 item and I still have not received it. Do not order from BizBuilder.com unless you love poor service. As for you John, complaint boards are for peoples' honest opinions. If a company feels the need to have an employee get on and dispute every complaint, what does that really say about the company? Am I supposed to believe that random people are just surfing on complaint boards to clear this Company's "Good Name." Give me a break.

It's been 33 more days since my last post here. I placed my order on April 28, 2007. My credit card was charged on April 29th for $60.84. It is now August 6th and I still don't have my blender.

I walked into a target yesterday and saw a comparable blender for 55 bucks. I was so pissed at that moment that I decided to stop waiting for my package to arrive.

Sharon Jonestown, I am about to take responsibility for my own actions. The action of ordering from Bizbuilder.com was like throwing money in the garbage disposal as I have received no product. Due to this fact, I will reverse the charges to my credit card. How is it MY fault when all I've done is give a company (bizbuilder.com) money with an expectation of the goods I requested being sent to me?

bizbuilder.com, you can eat me. The Better Business Bureau has given your company a big fat "F", the worst grade in the grading list, which means:

"We strongly question the company's reliability for reasons such as that they have failed to respond to complaints, their advertising is grossly misleading, they are not in compliance with the law's licensing or registration requirements, their complaints contain especially serious allegations, or the company's industry is known for its fraudulent business practices."

Maybe you should sign up with them and fix your bad reputation.

Hah! I just wrote to bizbuilder.com AGAIN and asked them where my order was. I ask about once a month. This is the response I got.

"Here are the latest notes just placed on your order:

8.6.07: Your order has been delayed due to a prolonged U.S. Customs Inspection. We now anticipate your order boarding a UPS Truck within the next 30 days. Thank you for your continued patience!"

Enough.

I've contacted my credit card company, reported this bu***rap to them and reversed the charges to my account. I suggest anyone who's been ###ed over by this company do the same.

John Thomas, you honestly don't know how they are able to remain profitable? It's easy. They take money from people and never send them any product. It's easy to stay in the black when you just steal from potential customers. Lazy customers who never bother to fight to get their money back.

I suspect they won't stay in "biz"ness long if enough disgruntled and unsatisfied customers contact their credit card companies and reverse the charges for undelivered merchandise.

Sharon Jonestown huh? Perhaps your name is also Jessica Stanbury! I received an email from you stating almost the very same thing! I ordered from this SCAM COMPANY on 4/1/07 and still haven't received anything as of 8/11/07. When I finaly sent a email to their customer service, I received said email from Jessica. She continuously stated it was MY FAULT! She then proceeded to threaten me if I went to the authorities. Well, guess what Jessica? I have now filed with the BBB, the Internet Crime Complaint Center and The Consumer Protection Agency. Go ahead and do your best!

Anyone on here stating they are getting good service is probably an employee.

I am distraught as my experience has mirrored everyone here (with even the same language from laughable customer service). I am going to contact my credit card company. Obviously, this company cannot be trusted, and Sam, Jessica Stanbury was my rep as well. I guess these people need a job, but how can people work for this company and sleep at night. Save yourself a lot of aggravation - NEVER order from this scam company.

WOW - seems like quite a few people here have a problem with BIZ Builder.Com! I found this site by accident - since I've been a customer of BIZ for over a year now. I can't believe you've all had such bad luck.

When I heard all of these complaints, I called BIZ up directly to see what they had to say [I'm worried because I've had nothing but great service, but maybe I've just been lucky].

They told me the following:

1. In every case, customers who feel "duped" have simply never bothered to read their standard terms of sale PRIOR TO placing their order. BIZ Builder makes it very clear that most products ship directly from China - and that customers should allow a minimum of 90 days for delivery.

When I asked about the names listed here - they told me that, in fact, each and every person listing a complaint here considers themselves a "victim", when - in fact, they simply don't want to take responsibility for what they originally agreed to!

2. Regarding the BBB, BIZ Builder does not recognize this organization as anything other than a great way to build a membership base. The BBB's sole and true purpose is to gain members by scaring businesses into joining their organization. If a business doesn't join them, they blast them with negative press. BIZ Builder has never responded to their many pleas to join, so - whenever there's a complaint, they give them a negative rating.

After I listed to the rep at BIZ - I realized that, in fact, there really is "2 sides to every story" - and, clearly - those of you who are ### here play yourselves as victims - when, in fact, you're actually the real reason for your problem/s.

That's my opinion. As for me - I've had nothing but GREAT LUCK with this company, and I'll continue to use their services to help "build" my business.

I am currently getting the same run around from these scam artists. I paid for my product in June and i am YEt to receive my order. It is on a boat from China... next story was it is at customs and being delayed. I urge anyone who is even considering buying from them to NOT DO SO. You will get the run around for months and likely never see your goods or all of your refund.

Greetings all!

I couldn't agree more with this last comment. I've been a BIZ customer now for a little over a year. I'm a "happy camper"!

I do understand how many of these folks feel - because I, too, failed to review and fully understand how BIZ Builder operates but, I took a much different approach by admitting my mistake, and moving on from there.

I think [from what I've read here] that every one of these people is simply "blaming" BIZ instead of fessing up to the reality that they failed to fully read and understand this company's business model.

I do find that Americans tend to avoid taking responsibility for ANYTHING. I'm from Australia, and it's very different in my country. Anyway - ALL THE BEST!

All the positive posts are likely posted by employees of Bizbuilder. After my credit card company started an investigation and contacted bizbuilder, they sent me an email with a UPS tracking number. Funny thing is, BB says it shipped Friday, but as of today, Tuesday, UPS has no record of the tracking number. Nice try ...again Bizbuilder. 9 weeks and counting and still getting the run around while you sit on my money and my merchandise. This company has no sense of customer service whatsoever. I would encourage everyone not to buy from them unless you want months of frustration.

I've got news for you, Mr. Ray Cook! I've been a customer of this company for over 6 years - and your comments are so far off base, it's hilarious! There's not another company online with such stellar customer service - nor is their any company offering "factory direct" deals like they do!

I've read your comments with a grin, and also the other wieners online in this forum. YOU'RE ALL SO FULL OF CRAP, IT'S OOSING OUT OF YOUR EARS!

P.S. I'm not an employee - nor was I paid to defend this company.

Any person that would write anything positive about this company is being paid by them. They are arrogant ripoff artists. Any reputable company would not have a problem giving a refund especially if you haven't received the product. Instead they blame the customer for not reading the small print which is just a stall tactic for them run with your money. I consider myself lucky that I've bought a lot of items on the internet and this is the first time I have been scammed. One hundred dollars is not going to break me, I'm just thankful that I don't have to use these tactics to try to make a living. I'm sure if I talk to my credit card company I can get the charges reversed.

I've ordered items from china before and it doesn't take over three months (90 days) to make the journey even when a trip through customs is involved. I waited OVER 90 days and then threw in the towel. If websites (BBB included) are getting enough complaints to register a severely negative rating, then there is a problem, weather the company acknowledges the complaints or not.

It's my opinion that the reason it takes so many months to get product from BizBuilder.com is because they are taking your money, investing it in an interest bearing account for a few months, then taking it out at the last minute and sending the order to china claiming the order was delayed in production and then in customs.

There is no other reason for an item to take so phenomenally long to arrive if the money has exchanged hands in the proper fashion.

It's my belief that bizbuilder "builds" itself up by using invested customer money to receive gains before then moving it along to do the job it was supposed to do. It’s inexplicable for a blender to take over three months to show up at my door even if someone in China had to hand build the stupid thing before putting it on a sailboat at the moment of purchase.

I personally won’t ever attempt to buy from this company ever again.

I am a long-standing customer of BIZ Builder.Com. I stumbled onto this site by mistake, and am in shock at so many cry babies! My goodness ... !

First and foremost - the people here who are all complaining seem to have a common thread: NOT TAKING RESPONSIBILITY FOR THEIR PERSONAL ACTIONS. After all - they're all basically trying to blame BIZ Builder about issues that are REQUIRED FOR THEIR AGREEMENT in the first place! So, if I get this right, you're all trying to blame BIZ for things that you agreed to - since most of you probably never read what you agreed to and are now trying to point the finger at them, INSTEAD OF BEING ADULTS AND TAKING RESPONSIBILITY FOR YOUR OWN ACTIONS, RIGHT?

I can only wonder if any of you actually have children, and if you do - I pitty them having you as parents and "role models" - when you can't even act like adults concerning a simple contract issue.

ALSO - FOR THE RECORD ... I AM NOT AN EMPLOYEE, NOR AM I BEING PAID. WHAT I AM ... IS A REAL CUSTOMER, WHO'S HAD OUTSTANDING SERVICE BY THIS COMPANY - AND WOULD GLADLY OFFER ANY OF YOU FURTHER DETAILS, EXCEPT THAT I WON'T GIVE OUT MY PHONE NUMBER [you all sound way too strange].

Ever notice how all the Pro biz builder (the very few) posts talk about the customers they have ripped off growing up and being adults. All of the happy biz builder customers (supposedly) that accidently stumble on to the site. Well I must be a cry baby, bad role model for my kids, so full of crap its oozing out my ears or way to strange. Because I don't sit back and let crooked people steal from me. As long as this company is on the internet. I will stop by this site from time to time to warn people about this scam company. I guess I just don't have a life or I just have a 12 grade education.
Its my opinion they are a bunch of kids stealing from anyone they can. Luring unsuspecting people on to their site and stealing their money and then trying to convince them they brought it on themselves. DO YOURSELF A BIG FAVOR AND STAY AWAY FROM BIZ BUILDER

I love how all these "Happy People" that got great service are stumbling onto this board... My order number was just over 5000, but they've been around for 5 years and given great service to millions? Give me a break. What, do they start with order number 2,000,000 and go backwards. What a joke. By the way, it's been 165 days and I still don't have my order. If anyone else "stumbles upon this board, never order from these scam artists!

This is the latest e-mail I have from Bizbuilder. I still have not received my order after 5 1/2 months.

Brian,

If you spent just 1/10 of your day on positive things - you might actually lead
a fulfilling life! Instead, you seem to love wasting your time slandering our
company, and wasting our valuable time on the telephone, and via email
correspondence. All because you must have nothing better to do with your life.
A VERY SAD COMMENTARY, TO BE KIND.

This being said - I will respond ONE LAST TIME to your very rediculous [and very
negative] comments:

1. .00001: YES, we are very serious, Brian! BIZ Builder has been in business
for probably 1/2 of your life - and ... we have a very strong customer base
that's approaching 2 million customers. Now - with the 2 million customers we
have, there are probably a few hundred [like yourself] who will ### and moan
if we give them GOLD BARS FOR FREE! Do the math, my friend.

2. BBB: We do not consider BBB anything less than an organization who uses
customer complaints as a means to force businesses to pay their exhorbitant
annual fees. Since we don't pay their fees, they give us a poor rating. Who
cares! We don't need them to be successful - and, naturally, the only comments
they have are from the few deadbeats [like yourself] who waste their entire day
bashing companies!

3. Ebay: As I've told you previously, we are not an active "Ebay" merchant.
We only use Ebay for occasional products that are in "overstock" status, and
certainly do not need Ebay to succeed in our business model.

4. The paragraph you are referencing refers to DOMESTIC SHIPPING DELAYS - which
is certainly not the case in your order.

Lastly - I'd love to give you a bit of advice: STOP WASTING YOUR TIME [AND
OURS] WITH YOUR REDICULOUS REMARKS, AND DO SOMETHING POSITIVE WITH YOUR LIFE.
IF YOU WASTE THIS MUCH TIME ON A LITTLE ORDER FOR $50, I CAN ONLY IMAGINE HOW
MUCH MORE TIME YOU WASTE EVERY TIME YOU HAVE A CHIP ON YOUR SHOULDER.

In every case - you have been completely wrong about your remarks, assumptions
and accusations. You have been rude, foul and immature - which is why your
account was closed, and why we will no longer communicate with you in the
future. We'll all be very thankful when your order is finally delivered -
because we have ABSOLUTELY ZERO INTEREST in wasting any more time with your
winey remarks. GET A LIFE, BRIAN!

*** NO FURTHER EMAILS WILL BE REPLIED TO - SO IF YOU CHOOSE TO WRITE THEM, YOU
MIGHT AS WELL SEND THEM TO SOMEONE WHO WILL READ THEM! ***

Sincerely,
BIZ Builder.Com, Inc.

Jessica Stanbury
Customer Service Representative
Online Sales Department

I've read these complaints - and ... like most of you, I was tempted to piss here too, but - after reading what others have said who love this company, I realize that I'm wrong. Certainly, it's easy to ### and moan, but - in truth, I think that my problem with this company is MY FAULT - because I never really understood their business model.

In fact, I realize that I goofed - because I didn't read anything before I ordered, and ... if I had, I'd have known that products that are not in their warehouse can take up to 120 days to receive. THIS WAS MY FAULT, NOT THEIRS.

This being said - I cannot fault this company, and I think they're actually quite professional with how they've handled my complaints.

So - HAT'S OFF TO BIZ! [sorry, you moaners] :-).

OH ... one more thing: Brian, what a complete LOOSER you seem to be! Get a live, buddy. Don't you have anything else to do except wine all about BIZ Builder?

What I find most interesting about your messages is how you seem to be WITHOUT FAULT - and only blame this company. How did you become so perfect, Brian? And, what in the world do you do with your time [besides bashing this company]?!

Clearly - you are the type of person who "blames" your misfortune on everyone except YOU! Everything is BIZ Builder's fault - and you are the "perfect citizen"! How funny.

I'm guessing that you've a teenager - because you sound very, very immature. I also laughed at the email that you received back from BIZ - I think they did you a terrific favor by slapping you around! It's just too bad you don't get the great advice they've offered you.

Either way - I'm sure they'll never allow you to buy anything again from their site. They must laugh every time you send them another email!

You ever notice how all the Pro-BIZ Builder people write in CAPS to stress things. No one else on this board does, but everyone who has a positive thing to say about BIZ Builder uses CAPS to stress. It's the same in my e-mails from BIZ Builder, but it's not the same person. Hmmmmmm. Sure. Good luck sleeping at night Scam Artists.

Hey George, thanks for returning my message. You going to ship that blender anytime soon? I'm looking forward to enjoying delicious smoothies. Just let me know. I ordered it April 17th, today's October 16th, and I still don't have it. How long have you been running this scam anyway?

How about we all get together and "take responsibility for our actions" and file a Class Action SUIT against Biz Builder? Check them out on BBB and see the big fat F. That's after going thru triple AAA,AA,A, BBB,BB,B, CCC,CC,C,D rating! Pathetic Company. YES, we were also ripped of almost $100.00 by Biz Builder for a juicer "that was in China" Are we united "wieners" as Jessica calls us? Lets make them hire attorneys from China! Anyone interested in shutting them down and making them pay? Let me know!

Ok - here's my 2 cents everyone. I love biz builder and I also love to read these funny and pathetic comments. I cant believe there are so many people who will take the time to write crap just because their mad. but anyway... I will tell you my story. I bought 2 times from biz builder, and both times - I waited move than 30 days. But, they tell you this when you order so I cant understand why so many of you are complaining. I think your all a bunch of stupid people. Why dont you just be patient? Anyway I think the company is great, and I especially think Jessica is sweet (Ive met with her at their warehouse and shes very kind). Reading these messages from 'Brian', I think he sounds like a child.

OH - I ALSO FORGOT ONE THING. I USE CAPITAL LETTERS ALL THE TIME BRIAN. YOU ARE ABSOLUTELY OUT OF YOUR MIND! SOMETIMES I USE CAPS, AND SOMETIMES I DON'T. THAT IS REALLY STUPID OF YOU.

Hello BizBuilder.com... terms of agreement...why on the front page advertisement of the Jack LaLanne Power Juicer that you took $91.35 of my hard earned money for advertise"All orders ship within 24 hours!" July 3 - October 19th...gee! that's over 90 days even with your hockey terms agreement! Why are there so many complaints lodged against your company if you are on the up and up? Victims?, Weiner's?, Whiners?, call us what you want...but you're the one that has to look in the mirror and see a big fat scammer. How come "Melinda at ext.#203" never answer any calls? How come you closed my account? how come Jessica is on live chat 24hours per day... do you break labor laws too? Biz Builder is by California law to have a bond deposit to operate with a legal license (yes, I'm doing legal research for the Class Action Suit), The CA Attorney General is looking into your license now... The Federal Trades Commission/Consumer Protection Agency and the BBB have all been notified. All you had to do was send me my juicer.

To Dennis Lutz,

You are a complete idiot! I've read your comments about this company with great laughter. I've also used BIZ for several years, with outstanding success.

I notice that you don't like it when people say nice things about this company. NO - I AM NOT AN EMPLOYEE! Just someone who was looking around at the web, and I stumbled onto all of this negative ### being said about this wonderful company. I honestly think that most of you "dooms-dyers" need to take a vacation. It sounds to me like you're all a bunch of losers!

Just curious... how is it that if anyone says something nice about them, you all think we can't possibly be real?! Maybe you're the cons! Maybe you're all out to prove you were injured, because you never bothered to take the time to understand what this website does for its customers!

Personally, I think you, Dennis - are a complete unadulterated idiot!

Well... your probably just a little peeved because my card company got me my money back. If I had not run across this web site and found out within a week about this company, that would not have happened. I'm just trying to help other honest people out there by posting my findings. If you personally think I am a complete unadulterated idiot, then so be it. Tell everyone at the office over at Biz Builder I said hi.

I am an unhappy customer. I did not read the bogus contract and even if you are a rep of biz builder, you got to admit - that's a pretty crappy contract - it has several parts on separate pages - and it covers the business entirely leaving no consideration for the customer. C'mon - smile and admit it - its good for the company... and you get to say things like "Did you read the contract? Do you take responsibility for your actions..." It's pretty sad that you have to say things like that.

I'm sure I am a minority in getting bad service - I understand things happen. I also understand the importance of full disclosure upfront. The site should tell you in BIG BOLD LETTERS that it may take more than 4 months before you get the product and if that happens you have to wait a total of 6 MONTHS before they will issue you a refund. Now that part was hidden on a page off the agreement. The site should have a graphic that says "BUY NOW, Get the product delivered you in less then 6 months". At least it would have been honest this way and I would not have to wait 4 months to find out where in the hell my blender is.

In defense of Biz Builder, they do have a contract. It was on the site. Buyer beware - blah blah blah. They know people do not read on the web. Thus a perfect opportunity in case shipping is delayed. It's not a scam - it's just a business.

However as a consumer, I would not recommend doing business with a company that has such long possible lead times. Go to Wal-Mart.

I'm getting the "being shipped from China"bull crap as well. These guys are definitely scam artists. I sent an e-mail canceling my order and they sent me back my original order form. HUH?

Complaint against Biz Builder .com of Valencia CA [protected] I placed and order for a Jack La Lane power juicer on August 29,2007. It is December 8 2007, and I haven't received the power juicer. I've email them and phone them but they never replied the emails or call me back, I am beginning to think that this site Biz Builder.com is a scam. Do not Buy anything from this site. If they were a legitimate business they would have answer my calls or send me an email.

Biz Builder thank you for the stress you have caused me and stealing $100.00 from my american express credit card.

Hi. My story is almost identical to all of yours... I'm out $100 and nobody will respond to my f***ing emails or phone messages. Tonight I reported it to my credit card company and GUESS WHAT? (forgive the caps Brian, I'm just angry). AFTER 90 DAYS YOUR CREDIT CARD COMPANY CANNOT HELP YOU! How convenient for the cheating scammers at BIZ builders. Please... our only chance is a class action lawsuit. Aren't there any attorneys out there that can help us shut them down and get our money back? You can email me at sarah.hayes9@gmail.com if you have any ideas. Let's do it guys!

these people don't have a clue about customer service. when you call to inquire about your product they answer in a humorous voice... 'didn't you read the fine print == your product will get there when it get's there. George, the CEO is so rude, no chance of explaining circumstances to him. after all customer concerns are not his issue... just send the money. SCAM business BizBuilders.com is Scam and George is ###.

Well i guess im not the only one that got scamed by BisBuilders looks like plenty of us did.They took my 100 dollars to for a juicer that has been on it's way sence Sept of 07. Everytime i call i get the same run around but now they arnt even returning my calls. We need to all do what we can to make sure Biz Builders dont keep doing this to other people.

DO NOT BUY FROM BIZBUILDER! I ordered the magic bullet and paid $54.00 on Visa. After 4 months and several calls, I happened to see a notice for a refund on their site since they no longer make the product. Too good to be true? You bet. They are offering a $24.00 store credit ot a $2.49 cas refund! You can"t get your money back even when they don't have the product! Nice company. Oh, and yes the positive posters are Biz builder employees or family members of. We aren't all idiots so please spare us the comments on how wonderful they are.

Me and my husband ordered a juicer from BIZ Builder.com through online in September 2007. We were told that the juicer will be at our house within 3 months but it has been 8 months and there is no news about the juicer. We contacted many time via e-mail to the company since there is no live person to answer our call. We asked for refund 2 months ago but no credit was made into our account. We wanted to know what is the best way to get our money back. We believe that this a scame company and people should be aware of it. We are contacting the CA.'s consumer protection about this frud.