My daughter purchased a two night break for my wife and myself.
I purchased a second night from you for £170.
When we arrived at the BB they were selling the same deal at £70.
There were problems with BB with cobwebs in the bedroom, no hot water in the bathroom and clumps of hair in the shower, all pointed out to the proprietors.
The BB was in poor condition only a 2/3 Star and not up to a standard, with poor
Housekeeping. This spoilt our holiday.
Desired outcome: I request a partial refund , you overcharged me for the additional night and are promoting poor accomodation on your website.