Menu
Write a review
File a complaint
ComplaintsBoard
S
8:20 am EDT

cigexpress.us cigarettes

I ordered 3 cartoons of Salem Gold for a total of $110.92. They contacted me because I didn't finalize my order. I told them I don't deal with Bitcoin, moneypacks or straight credit cards. The caller whom identified himself as "Brandon Armitage" said with some small transactions they will let you use Debit/credit cards. So he had me use the app CASH, which I payed $111.00. For some reason it didn't let me enter the lower amount. Brandon said my order should be there in 6-10 business days. This was on May 3, 2018! I have texted them many times, emailed the company 3 times to no avail. Can't find phone number. What do I do?

Country of complaint: United States

Website: Cigexpress.us

Read full complaint
Hide full review
ComplaintsBoard
N
11:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I recently sent an order for cig express. I never received the order. I paid them an additional 35 to have them resend it with a signature requested. I received no response no cigarettes or response. There are too many good reviews for this company. They must be paying people to make these reviews on their behalf. Please do not fall for this scam!!!

Read full complaint and 2 comments
ComplaintsBoard
K
5:25 am EDT

cigexpress.us never received order or my reorder and they will not respond to my emails

I have placed a $234 order from this company a few months ago. My order never arrived. They supposedly sent me a new order which also never arrived. I have contacted them several times and get NO REPLY!
The phone number given is not in service. I have not been refunded my money and they have not contacted me in any way. SCAM!
I have asked for a refund, called, emailed on many occasions and no response.
[protected]@ymail.com

Country of complaint: United States

Address: Virginia, Minnesota

Website: cigexpress.us

Read full complaint
Hide full review