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Joytoys / never received product... haven't given me a refund

1 United States
Contact information:

I ordered 5 UFO Heli Balls. My tracking number says they were picked up by USPS in Valencia CA on Dec. 19th, 2018. I thought they would arrive by Christmas. It is now Jan 21, 2019 and The tracking number still says the same. I have not received them. I contacted customer service 7 days ago. They are looking into they say. It shouldn't take 7 days for a refund.

Jan 21, 2019

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