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CB Drug Store Express Scripts 30 day supply of Eliquis
Express Scripts

Express Scripts review: 30 day supply of Eliquis

L
Author of the review
11:27 am EST
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This review was chosen algorithmically as the most valued customer feedback.

I am a patient who has Atrial Fib and occasionally needs to have a procedure done called an ablation to my heart. It requires that I go on Eliquis prior to the procedure and then one month post procedure. My Cardiologist gave me some samples to start using that day (Monday 11/4/24) and then I just had them send a script to my local Walgreens for a 30 day supply.

My normal copay would have been $38.00 but because I only needed a 30 day supply they state that I have to pay $43.00 because I went through my retail pharmacy. And remember, I needed to start the medication that day.

I contacted Customer Service as to why but basically that was a waste of my time. If I had asked the MD to give me a 90 day supply (which I would have wasted) my copay would have been the $38.00. Also, was told that Express Scripts could not have done anything for me if I had need the medication that day (which I did).
So where does this leave a patient? Express Scripts would rather see me waste a very costly medication? Why can't a patient, a doctor or even a local retail pharmacy use their common sense to not have a patient pay more for a medication or even worse, have to throw away medication that will be wasted because of Express Scripts ridiculous rules?

Claimed loss: Common Sense of Pharmacy

Desired outcome: I would appreciate an answer and would like to see this silly 60/90 day or else rule be eliminated.

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  1. Express Scripts Contacts

  2. Express Scripts phone numbers
    +1 (800) 282-2881
    +1 (800) 282-2881
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    Express Scripts® Pharmacy
    +1 (866) 529-4917
    +1 (866) 529-4917
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    Medicare Members
    +1 (877) 363-1303
    +1 (877) 363-1303
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    TRICARE Members
    +1 (877) 222-7336
    +1 (877) 222-7336
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    Accredo, a full service specialty pharmacy
    +1 (866) 216-7096
    +1 (866) 216-7096
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    Fraud Hotline
    +1 (800) 711-5672
    +1 (800) 711-5672
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    Website Support
    (888) 289-1405
    (888) 289-1405
    Click up if you have successfully reached Express Scripts by calling (888) 289-1405 phone number 0 0 users reported that they have successfully reached Express Scripts by calling (888) 289-1405 phone number Click down if you have unsuccessfully reached Express Scripts by calling (888) 289-1405 phone number 0 0 users reported that they have UNsuccessfully reached Express Scripts by calling (888) 289-1405 phone number
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  3. Express Scripts emails
  4. Express Scripts address
    1 Express Way, Saint Louis, Missouri, 63121-1824, United States
  5. Express Scripts social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024
Express Scripts Category
Express Scripts is ranked 7 among 61 companies in the Drug Store category