I sent an email to Kinetic Pro Smart Watch in December 2022 to not charge me 39.99 monthly fees. But I have been charged for the following 2 months 39.99. I have sent several emails to Kinetic Pro but no response. I have since turned it over to my bank to resolve.
I am unable to use the watch I do not have the strength to adjust the watch band.
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Desired outcome: Refund 2 months 39.99, and stop charging me the 39.99