My credit Card Co. Capital One notified me by E-mail this month to notify me of a Fraud Alert. I then checked my account. I did call the Co. and talked to a woman who told me she had my call recorded and would get back with me in 5-10 days to play the recording for me.
I told her she didn't have me recorded authorizing this charge. I didn't know who they were or what the Co. offers. And I have never talked to anyone from this Co. I can find my own bargains. I have never used their service what ever that is. I have no product to show for their so called services.
I told MVQSavingsZoo that I wanted the nearly $300.00 credited back to my account immediately. She told me she could not do that.
I am on a fixed income and very upset over this matter. I am also 70 yrs. old.
If I really bought a membership to this Co. where is my membership card and Customer ID#, and brochure for the Co. telling you where to shop?
Thank You,
Dorothy Savoy
[protected]
Grand Rapids, Michigan
Desired outcome: I would appreciate a full refund. I already told the Co.