ResumeHelp
Reviews and Complaints

ResumeHelp is a website that offers resume building services to job seekers. However, there is one thing that can be a bit tricky about this site. After your 14-day subscription, they automatically charge you without any confirmation email. This can be a bit frustrating, especially if you're busy trying to get a job and forget about the subscription. Suddenly, your $3 payment jumps to $25, which can be a bit of a shock.

It's not exactly a scam, but it's not entirely transparent either. They do mention this automatic charging in the first confirmation email of your subscription, but it's not highlighted enough. It would be better if they sent an email to remind you that your subscription is about to end, so you can decide whether or not to continue.

Despite this issue, the customer service at ResumeHelp is excellent. They are responsive and helpful, and they genuinely seem to care about their customers. I had the pleasure of speaking with Christian, and he was fantastic. He went above and beyond to help me with my resume, and I really appreciate it. Christian, if you're reading this, thank you so much for your help. You're awesome!

Overall, ResumeHelp is a decent website for building your resume. Just be aware of the automatic charging and make sure to cancel your subscription if you don't want to continue. And if you do need help, their customer service is top-notch.

I recently had an experience with ResumeHelp that left me feeling frustrated and disappointed. While the website itself seemed helpful and easy to use, I quickly realized that the company's policies were not as customer-friendly as I had hoped.

First and foremost, I want to warn potential customers to read the terms and agreement carefully before signing up for a subscription. I made the mistake of assuming that the 14 day trial would automatically cancel at the end of the trial period, but this was not the case. Instead, I was charged $19.95 a month for four months before realizing what was happening.

When I contacted ResumeHelp about the charges, I was met with a less-than-helpful attitude. While they did refund me for two months of charges, I had to fight tooth and nail just to get that much. The company's stance seemed to be "sorry, not sorry" - since it was technically my responsibility to cancel the subscription, they didn't feel any obligation to notify me or make the process easier.

While I understand that I should have been more careful about cancelling my subscription, I still feel that ResumeHelp could have done more to help me out. A simple email reminder or notification would have gone a long way towards preventing this situation from happening in the first place.

Overall, I would caution anyone considering ResumeHelp to proceed with caution. While the website itself may be helpful, the company's policies and customer service left a lot to be desired in my experience.

I gotta say, I found ResumeHelp to be pretty useful. The resumes they offer are top-notch, and they're perfect for anyone who doesn't have access to Microsoft Word or a computer with a word processor. However, there's one big problem with the site that I think needs to be addressed.

When you pay to download your resume, the site automatically subscribes you to their service for $25 a month. That's a pretty steep price, especially considering that most people only update their resume every once in a while. And to make matters worse, it's really hard to unsubscribe from the service once you're signed up.

I got an email that said I could reply to unsubscribe, but when I tried to do that, I found out that it was a no-reply email. So I ended up getting charged $25 that month, and it took me a long time to finally cancel my subscription. Even now, I'm not sure if I'm fully unsubscribed, because the confirmation emails they sent me were really confusing.

All that being said, if you need a resume and you don't have access to Microsoft Word, ResumeHelp is definitely worth checking out. Just make sure you unsubscribe right away, or you might end up getting charged a lot more than you bargained for.

I recently had an experience with ResumeHelp that left me feeling disappointed and frustrated. I had signed up for their services, but was not informed about the monthly charges that would occur. I was surprised to see a charge on my account and immediately reached out to the company to try and resolve the issue.

Unfortunately, the customer service I received was not helpful at all. The person I spoke with, Andres, was typing very slowly and made several spelling and punctuation errors. This was concerning to me, as this is a company that is supposed to help with resumes and ensure they are error-free before sending them off to potential employers.

When I brought up my concerns about the quality of the customer service and the errors in communication, Andres seemed dismissive and tried to end the conversation before I had finished expressing my concerns. This left me feeling frustrated and disappointed in the company as a whole.

Overall, I would not recommend ResumeHelp to anyone looking for resume assistance. The lack of transparency about charges and poor customer service make it seem like a scam. It's important to do your research and find a company that values their customers and provides quality services.

So, I came across ResumeHelp when I was looking for a way to create a professional resume for myself. At first, I was really excited because they advertised that their service was free. However, after I created my resume, I was prompted to pay for it. I was a bit disappointed because I didn't expect to have to pay for something that I had already created myself.

Reluctantly, I entered my credit card details and paid the $1.95 AUD fee for a 14-day trial. I was hoping that this would be the end of it, but unfortunately, it wasn't. I was charged for over 5 months after that initial payment, even though I had never used their service again. I was really upset when I found out and immediately contacted their customer service through their live chat.

The representative I spoke to assured me that there were no subscriptions under my account and that I had nothing to worry about. However, this turned out to be a complete lie. When I called them to inquire about the charges, they told me that I had signed up for a subscription and never cancelled it. I was shocked because I had never even logged in to their website after that first time.

Overall, my experience with ResumeHelp was really disappointing. I wouldn't recommend their service to anyone because they will keep charging you for months without your consent. It's really frustrating because you may not even notice until it's too late. So, if you're looking for a way to create a professional resume, I suggest you look elsewhere.

I recently had an experience with ResumeHelp that left me feeling frustrated and confused. Although I had never used their site before, I noticed a charge on my credit card from them. When I called their customer service line, the representative I spoke with was not very helpful. In fact, he seemed more interested in proving that I was wrong than in helping me resolve the issue.

The first thing the representative did was read out a long list of names and ask if I recognized any of them. He also asked me to spell my name multiple times, even though I had already given it to him. When I asked for his name, he ignored me and repeated himself, saying that I needed to listen to him. This made me feel like he was not taking me seriously and was more interested in proving that I was wrong than in helping me.

After I repeated my request for his name several times, he finally told me that his name was Ar. He then asked me to send a picture of my credit card bill to their email address as proof that I had been charged. He also suggested that I might be forgetting that I had used their services or that I had spelled my name wrong. This made me feel like he was accusing me of being dishonest, which was very frustrating.

Overall, I was not impressed with my experience with ResumeHelp. I think they should have a black list for companies like this so that they can't continue to advertise their services or steal from people in the future. I pay good money for my internet use, and I expect to be treated with respect and honesty when I have an issue with a company. Unfortunately, that was not my experience with ResumeHelp.

I recently tried using ResumeHelp to build my resume and I have to say, I was disappointed with my experience. At first, I was excited to see that they advertised themselves as a "FREE RESUME BUILDER". However, as I was finishing up my resume, I noticed that I would have to pay $2 to turn it into a document. I thought that was fair enough, until I was hit with a charge of $25 two weeks later! I was never informed that my "free trial" was ending and that I would be charged for a subscription. As someone who is currently job hunting, that is a lot of money to be charged without warning.

To make matters worse, when I tried to contact customer service, I was met with a rude representative named "ROGER". He was not helpful at all and was actually quite unpleasant to deal with. It was the worst customer service experience I have ever had. I think it's shameful that a company would treat their customers this way.

Overall, I would not recommend using ResumeHelp. They are scammers, liars, and cheats. I would have gladly paid more if they were upfront and honest about their pricing and subscription model. It's disappointing to see a company take advantage of people who are just trying to find work. I give them one star, but honestly, that's one star too many.

I recently used ResumeHelp to create my resume, but I was not impressed with the experience. Firstly, I was not able to see the pricing until I tried to download or review/edit my resume. This was frustrating as I wanted to know the cost upfront before committing to anything. Additionally, I accidentally entered the site through Indeed and it was not clear that I was using ResumeHelp.

When I called the help number, it took me a long time to find one. When I finally spoke to an agent, they argued with me that I wasn't speaking to Indeed. I didn't think I was, but the agent was insistent. This was a frustrating experience and made me feel like I was not being heard.

To make matters worse, when I asked to have my 14-day user account cancelled, the agent signed me up for another $3 offer without my consent. I was not happy about this and when I called to follow up, the new agent told me that the first agent had "put in the notes" that she gave me other offers and I "chose" the one that was charged today. This was not true and I felt like I was being taken advantage of.

Overall, my experience with ResumeHelp was not a good one. I will be reporting this to my credit card company and to the state attorney general's office on a fraud complaint form. I would not recommend this service to anyone.

So, I was looking for a website to help me build my resume and I stumbled upon ResumeHelp. They claim to offer free templates, which sounded great to me. I spent some time building my resume, only to find out that I had to pay to download or print it out. I was a bit disappointed, but I decided to give it a try anyway.

After the 14-day trial period, I was automatically subscribed to their service and charged $40. I didn't realize this until I checked my bank account. I was a bit upset because I didn't use the service beyond the trial period. I emailed them and asked for a refund, but they refused because I didn't cancel in time. I didn't even know I had to cancel, and there was no option to cancel through their site. I had to contact them by phone or email.

I tried to call during their business hours, but the recording said they were closed. I was frustrated because I couldn't talk to a human being. Even their emails didn't give a name behind the customer service. It felt like I was talking to a robot.

To make matters worse, my resume turned out to be mediocre at best. I was hoping for something better, but I guess you get what you pay for. I strongly advise against using this website. It's not worth the hassle and the money.

I recently had an experience with ResumeHelp that left me feeling frustrated and disappointed. I needed to cancel my subscription and after finally getting through to their customer service, the representative was able to take care of that for me without any issues. However, I was hoping to get some assistance with accessing my resume account as I was out of town for a business meeting and had forgotten about the subscription renewal date. I asked the representative, Hector, if he could help me out or offer some sort of credit since I had only used the service for one day and never used it again.

Unfortunately, Hector seemed eager to end the call and kept thanking me for calling and wishing me a nice day. I persisted in asking for help or to speak to a manager, but he continued to ignore my requests. Eventually, he agreed to transfer me to a manager but put me on hold for 15 minutes before hanging up on me. Needless to say, I was extremely frustrated and disappointed with the lack of customer service I received.

While I appreciate that cancelling my subscription was a smooth process, the lack of assistance and poor communication from Hector left a bad taste in my mouth. I would not recommend ResumeHelp to anyone looking for reliable and helpful customer service.

My experience was so bad that I even decided to write a review about this nasty company. I decided to use ResumeHelp service because they had really nice prices. But that moment I had no idea about their hidden auto subscription! Paid for the resume and everything was fine until I noticed a charge on my credit card. I wasted over a months asking them to cancel my subscription and they finally gave up and refunded me. But the whole story was a disaster. At first they refused and said no over and over again. They refused until I've starter to threaten them with my bank and police. Horrible company, beware!