Jubilee Academy reviews and complaints

Two names currently they go by now are Christian k12 online and Cambridge academy online. Mike Minehan is still the person in contact with us.

This is my first year attempting to homeschool and I wanted to stick with a Christian based curriculum because my son has only attended private Christian schools and I had a horrible experience with my oldest in public schools. Anyway, I thought the Jubilee Academy seemed like a great option for us. I wish I had done more research before I ever signed up. My son hated the curriculum it was boring and the reading was way below his reading level. It also started pretty late, after Labor Day, a full two weeks after most schools and you were unable to access anything until then and after only two weeks we knew this wasn't the right program for us, but we were already so far behind other online schools/academies, 6 weeks behind for most, we would never get caught up so we chose the Alpha Omega Monarch option which is working well for us so far.
Anyway, I am so disappointed because we had paid for, what I thought was everything, in May and then again in September I was charged again, without my knowledge, for nearly an additional $200! This caused several issues with my financing because I didn't know about the charge for nearly a week and needless to say I don't keep much extra in that account. I kept checking the sight and everything available on the sight, it showed the amount I paid in May then the extra fees they mentioned listed one by one underneath with a line through it and the word PAID next to it. It showed the same ting for the invoice that came with my materials. This led me to believe the charges were part of amount I paid in May. When I called to complain I was unable to log in and when the customer service lady allowed me access while on the phone with her, low and behold there was the charge to my credit card, but I had checked several times when I had access and it was never there before. I sent the materials back to the school before this charge had been made and out of the additional $180.50 for materials and access fees, I was refunded a mere $30.75 which barely covered my fees for sending the materials back. I really feel that they were unclear, on purpose, about the fees they would be charging. When it says there will be additional fees it was never stated that those fees would be in addition to the "full" amount I paid in May. They led me to believe when I paid in May that I was paying for everything. Very disappointed and I feel taken advantage of. I will tell everyone I can that they need to beware of these extra fees.

Let me just start off by saying this school has basically ruined my future! I had finished years 11-12 and was happy I graduated. I moved around a lot and took this school my last 2 years and was happy I graduated. I went to apply to college only to learn that schools accredidation was not accepted at any of the colleges I wanted to go to. Including the ones to get me back with my friends which we had plans to live together. They told me only thing I could do was get a ged. I was like ok so I did and then learned I needed 30 credits to get to the school all my friends were at so I have to go to communityccommunity college for one year now before I can even go to my school of choice. Do not attend this school! Also the spelling is wrong on almost every page and it is just a big scam please dont make the same mistake I made

The web site advertized such a wonderful program. It seemed like their program would make homeschooling much easier. The prices for private school were going up and this seemed like a painless way to transition into home schooling. We were sorely mistaken.

To call their curriculum is weak would be an understatement. Their record- keeping system will certainly leave you wanting. I would be embarrassed if I had developed any part of their program and would seriously question those that endorsed it. It is largely busywork and links to free websites. The super-expensive "Books" that we received were merely cheap booklets. They don't let you see the material before purchase due to "copyright" concerns. I truly believe that if anyone could actually review it before purchasing, no one would.

We withdrew our 3rd grader after 2 weeks, because it was so below par for him. My 1st grader could easily do my 3rd grader's assignments. We kept our 1st grader in, hoping that the lessons would get better and actually pack some substance. We began borrowing home school resources from the library to supplement her education because Jubilee just wasn't coming close to hitting the mark.

The worst part happened over Christmas break. The academy just disappeared. Gone. We couldn't find it on the internet anywhere, from any computer, (ours, friends, library, etc.). There was no trace of the school. We called the one number that we had for them repeatedly. It just rang and rang. No recording, no answer- nothing. We tried all through break to contact them by phone and online. Finally, we had to do the unthinkable- put our baby in public school. The private school she came from did not have any openings. We had already invested so much in Jubilee there wasn't enough time or money to start another program mid-year.

The icing on the cake was this: I just got a BILL from Jubilee for the month of April. Mind you, we stopped paying in January when they disappeared, (and would have officially withdrawn if we were able to contact them). How in the world they came up with a bill for April, I do not know. What amazes me the most is that there was no explanation of why they disappeared and no apology. The website boasts that their staff have a "passion for communicating." No one ever contacted us- until the Bill they sent me at midnight, (via email) on 5/1. What did they expect us to do- sit and wait for them to resurface?

Horrifying. An absolutely horrifying experience.

[protected] school year. Big Brother is watching what is posted on the "parent/teacher message board."
If you chose Jubilee Academy be warned that the message board on the parent page is not without screening from the school officials. We were almost kicked out of the school, even though we are customers, because we posted a "negative" comment. The director Michael Minahan was watching and did not like what we posted. We were warned to avoid any "further violations." The way he handled it was an example of poor customer service to say the least! We can not give more details for fear he is following this comment board.

i can't use a school with as bad of a complaint that I read about this one. IT is not worth the risk.

I am also an 11th grader who does Jubilee academy online. It is an awesome online program. I used to so Florida Virtual School, which is free online 'public' school, which was great, but also a lot of work with deadlines. Jubilee is intensive, interactive, and the material is hands on! I am learning so much than I ever had in school this year than all my other years of being in school, and I get to actually work at my own pace. The lesson incorporate God and scriptures, because it is an online Christian school, and you have your daily devotions... so you are completely focused on Christ while you work! Jubilee has its pros and cons, but is a great school. And even though I don't know Craig, who posted the comment above, forgive his harsh attidude, because he wasn't really displaying a Christ-like attidude. God bless.

We haven't had that many problems but we experienced something weird recently. I began attempting to contact Jubilee the week after Thanksgiving. Phone # rang busy day & night. (Still does). Then I Googled them to find other hone #. Found 5, none of which were getting me through. 1st one was not a working #, 2nd one was some other company not affiliated, last 3 rang busy signal. Have sent 4 emails so far, 1 to Karlie Houser, 1 to Mimi Rothschild and 2 to Member Services with no response. Finally got through today to a 215 area code, told it was a call center. Also told they were "updating the phone system", when I questioned that it would take from the week after Thanksgiving and sill not done by today, "Karen" basically told me they couldn't make calls from their desks, couldn't receive calls, had to use their own cell phones. I reminded her that they could receive calls since I called them, not the other way around, suddenly I became an "antagonistic customer", etc. Am a little nervous and am wondering if anyone else is having this trouble.

I wish I had found these posting before I enrolled with Jubilee. Please check out their BBB ratings here: http://dc-easternpa.bbb.org/codbrep.html?wlcl=y&id=80019540 They got an F rating which they deserve richly. I would not send my worst enemy to Jubilee Academy.

Touche'! We have home schooled our 11 year old daughter her entire academic career and NEVER have I encountered such deceptive practices as I have with the" Grace" Academy. The erroneous credit card charges are actually the least of my issue with these individuals! After waiting 3 weeks for our books and materials to finally arrive, I found that my daughter's video class text book was literally FULL of profane and crude language including countless uses of the "f" word. Moreover the pornographic and dark topics found therein included photographic depictions of a nude woman in her boyfriend's bed, a woman straddling a man as she handcuffed him to a bed, mutilated bodies, and groutesque inferences to immoral acts. I KID YOU NOT! I and my husband are flat out appalled! This violates even the most liberal of ethics when educating children and I cannot imagine ANY Christian, or morally upright person of any background, being any less than outraged with such content. I urge you to avoid making the same mistake we made and STEER CLEAR of these charlitans. There is NO WAY they represent or seriously respect the Judeo-Christian values that they claim to espouse!
I would submit photos to prove my claims but they are so offensive I refuse to circulate them even in a primarily adult domain! Use wisdom and really pay attention to what these posts are saying.