I opened an account in 2016 with TheLadders.com. After several months of seeing zero value (none of the jobs posted were real leads) I cancelled my account. After three months of being billed after cancelling I called them. They did not rebill me but they also never refunded my money. C'est la vie. However, out of nowhere in October of 2017 they billed me again. I again sent them an email telling them to cancel the account and refund my money. They responded that the account was cancelled, never refunded my money.
A few weeks ago (Jan 18) I see another charge from the same damn company. I'm reporting it as a fraudulent transaction to my bank.
I'm no lawyer but the term 'deceptive billing practices' pops to mind. This is a SCAM.
Country of complaint: United States
Address: Overland Park, Kansas
ZIP: 66224