On the 8th of December 2023 me and my wife went to buy a car for our daughter as a surprise. Throughout the day we have been communicating with the salesman from Right Cars (Valdo) that we were on on our way. Prior to that we have been communicating with him about the car. We found the car online and wanted to know more about the car. So he is the sales man who got back to us about the car. He told us that the car was in a good condition and there was nothing wrong with the car. He also mentioned that he knew the lady personally who sold the car to the dealer ship. So when we got there the car was not cleaned engine still dirty, he knew we were on our way. Over looking all that we took the car for a test drive because we liked the car. We got back from the test drive. I noticed the cooling system (radiator) light came on.
I asked Valdo why the radiator light was coming on. He said it was nothing.
He will fill it up with water before we leave.
We went ahead with the deal paying Cash for the car R81700.00.
The next day (Saturday) I took the car for a Valet cleaning before we gonna give the car to our daughter. Coming back from Valet cleaning the radiator light came on again. That same night before she went to he house we had to fill water again. The following day she had to fill water again.
On Monday 11 of December 2023 I contacted Right Cars about the issue. The salesman (Valdo) didn't even bother to help us. They were not honest they were deceitful. They didn't give us the opportunity make an informed decision. On the 12th of December 2023 I got a response from that, they can't help. (We accordingly refer you to Section 55 (4) of the Consumer Protection Act 68 of 2008)
On
Claimed loss: We cant afford to get it fixed . We made a loan to purchase the car .
Desired outcome: 1st option is to refund us . 2nd option is fix the problem on their expense
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