McDonald's

We, usually, take our children to McDonalds on Greenmor, store #11899, about once or twice per week to let them play and to give myself a break from the kitchen. Our bill is anywhere between $23-30+ each visit. We have a good experience, with no major complaints, on most occasions. However, yesterday evening this was not the case! I ordered meals for the 4 of us and the credit card machine quit working. This is understandable and it sometimes happens when you run a computerized operating system, not a problem. The problem was when the cashier called on the "managers" help the "manager" appeared, finally, with a disgusted look on his face, wearing a wrinkled, dingy, dirty "white" shirt that looked as though it had been slept in the previous night and had not seen a washing machine since the last shift that it was worn(what a role model). After pushing a couple of buttons, he didn't even attempt to turn off the equipment to reset it, he walked off mumbling to the cashier that he couldn't do anything about it, there was nothing he could do and that they could only take cash. He never spoke to me nor did he even attempt to explain the problem. As a matter of fact, he NEVER EVEN LOOKED AT ME and although he was standing right in front of me, he COMPLETELY IGNORED ME! He never offered to try and compensate us for the inconvenience or anything, NOTHING, not even an apology!?!? I am EXTREMELY DISAPPOINTED in McDonalds for hiring someone with this degree of indifference, let alone putting someone like this in charge of your employees and restaurant! EPIC FAIL McDONALDS! I hope someone looks into this and does something to rectify the situation with the horrendous management at this location because that was the most awful excuse for a manager that I have EVER SEEN!