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CB Unauthorized Charges Reservation Rewards 2509 Chesapeake Bay Circle, Cameron Park, CA, 95682, US
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Reservation Rewards
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Reservation Rewards

2509 Chesapeake Bay Circle, Cameron Park, CA, 95682, US
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9:02 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Reservation Rewards - unauthorized charges

went to buy movie tickets online through Fandango.com and Reservation Rewards window popped up and asked if I wanted to receive coupons via email. A year and a half later, they were debiting my checking account $17.95 and $12.00 every single month. This company has to be stopped...

Read full review of Reservation Rewards and 34 comments
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Kathy Johns
Adrian, US
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Dec 16, 2009 4:08 pm EST

Have not asked for and do not want this billed on my credit card. Please stop at once.

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John M. Zimmerman
Fish Creek, US
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Nov 20, 2009 1:49 pm EST

Were charging $12 to my credit card without approval

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Audry Jackson
US
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Jun 13, 2009 2:16 pm EDT

charged my account without any authorization

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Mary Mann
Tampa, US
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Jun 04, 2009 6:52 am EDT

My complaint was not against RAMADA INN it is against RESERVATION REWARDS

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David O. McDonald
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Dec 30, 2007 12:00 am EST

Unauthorized charge to my bank card!

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Carly G.
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Jul 23, 2008 10:33 pm EDT

During my Freshman year in college, I got a coupon under my door saying that for this weekend only I could purchase a take-out dinner from one of three separate restaurants in Mount Pleasant (where I went to school) for only $2 each from campusdining.com. Since I wasn't a registered member of campusdining.com, I had to sign up (for free) before I could make the orders. I happily complied, ordered my food, was charged the correct amount, and never went on campusdining.com ever again.

I started receiving e-mails every two weeks from Reservation Rewards about additional coupons and discount offers. I assumed that Campus Dining and Reservation Rewards were affiliated, and just deleted the e-mails. Since I was new to having a debit card (I got it when I started college), I only checked my account balance, and not all the transactions made on my card. Near the end of my freshman year, my mom went online to check my bank account, and noticed that Reservation Rewards had been deducting $10 every month from my bank account, which at that point was $90 all together. I was furious. I never gave Reservation Rewards my card information and I never authorized any transactions!

Me, as well as my mother, e-mailed Reservation Rewards several times and complained and asked for my money back. Neither of us ever got a response. My mom told me I'd never get my money back, and blamed me for not checking my transactions. Now that I'm older, I realize that I should CALLED and complained, but the fact remains that this company took money from me that I did not authorize. Their practices are shady and unethical!

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Mike
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Jul 24, 2008 9:55 am EDT

I was checking my card statements and noticed I was billed $12 for reservation rewards twice and I could not recall if I bought something from that company. I called a phone number that was attached to the transaction and found out it was coupon company and I asked how they got my info and they told me I authorized them to charge me from buying movie tickets from www.movietickets.com I told them I did not want the services they provided and they told me they would cancel my membership as of today and not charge me again. the operator then began to close the conversation but I interupted her and I told her I wanted a refund for the $24 and she told me no problem and sorry for the inconvience and told me the money would be refunded in 2 to 3 business days. read everything befor submitting! this is a true scam but I feel for it because I was to lazy to scroll down and read the disclaimers or uncheck some stupid box... BEWARE guys and be careful when buying online.

Valerie
Valerie
US
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Oct 02, 2008 10:36 am EDT

I logged into my bank account and saw an overdraft on my account due to a charge of $12. I called the bank and they gave me the 1-800 number to the people who were charging me who I never heard of before in my life! Of course, reservationrewards.com

It turns out, that according to them I signed up for there BS service when I bought a hardrive on Buy.com (at the beginning of the summer).Today is October 1st and when I called them it turns out that they've been charging me for 5 months (do the math, 5x12=$60). They were quick as *** to give me my money back, especially when I told the guy that I did a Google search on the 1800 number and told him all the hits I got back saying how it was a scam. As a matter of fact before speaking to customer service, canceling there service was one of the first options to dial. I just got off the phone so now I'm waiting for my money. I'm sure as *** not going to let them off the hook. That's how you have to deal with people like this, keep *** until they set things straight. Today is Wednesday, if buy Monday (the third business day) I don-t get my money back I'm filling a police report and/or joining whatever class act there is against them.

Don't *** with consumer if you don't want them to *** you back.

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Steve
US
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Dec 17, 2008 12:05 pm EST

I was charged $12.00 on my credit card without any authorization!

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Sam
US
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Jan 09, 2009 4:43 am EST

After ordering a box of cigars from Thompson Cigars a $10.00 discount appeared on my screen. I thought it was from thompsons Cigars. When I clicked for the discount it disappeared, and I never gave it a thought until I noticed $12.00 taken from my account.

I called Thompsons and was told to call the third party company [Reservations Rewards] to cancel my membership. I called [protected] to cancel, and they did. I demanded they refund my money, and they said they would.

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