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CB Fast Food Chains KFC 7605 West Hillsborough Avenue, Tampa, FL, 33615, US
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KFC
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KFC

7605 West Hillsborough Avenue, Tampa, FL, 33615, US
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1 complaint
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Working hours
Mon
10:30 am - 11:00 pm
Tue
10:30 am - 11:00 pm
Wed
10:30 am - 11:00 pm
Thu
10:30 am - 11:00 pm
Fri
10:30 am - 11:00 pm
Sat
10:30 am - 11:00 pm
Sun
10:30 am - 11:00 pm
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4:42 pm EST
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KFC - service/ food

I went through the drive thru at my local KFC and was disappointed as usual. The young man who took my order was pretty much rushing me as if there was a line behind me miles long. So I pull around, he asked me again for my drink orders and the sides I asked for. Very annoying, had he not been rushing me, he would have heard me the first time. It was bad enough that when I was ordering, he kept cutting me off and saying "pull up"...like seriously? Anyway, he takes my card, took way too long swiping it, no receipt, and gave me my bag...I had to ask for my drinks, smfh. I asked for honey mustard, that was a no. I took the bbq sauce and drove away. Got all the way home and I wasn't even shocked, order was wrong. I Asked for wedges and they gave me those nasty watery mashed potatoes and gravy...disgusting. So I immediately get back in my car and take it back. Now, here's where [censored] got scary. The young lady at the counter noticed very quick I was beyond annoyed and had no time for games. She asked what was wrong with the food, I simply said it's wrong as usual and I would like a refund. The manager comes from the back, does not address me, spoke only to his employee and walked away to the drive thru area and started to process my refund. Very rude move sir, not to mention very unprofessional. As I stand waiting and conversing with my husband, we noticed the young lady from the counter who I handed all of my food back to was placing the napkins, silverware and sauce back on the racks. Not a big deal right, everything was still sealed. But then she kept watching us, so I turned towards my husband to avoid making further eye contact. My level of patience was getting worse because the rude manager wAs taking way too long to give me my damn card back, and I'm also looking around at how sticky and dusty everything looks inside. Just nasty. So I turn slightly around bc my husband gives me a nod to look behind me. And OMFG, she put all of the food back. The watery mashed potatoes, she placed the biscuits back and then the chicken...bare hands. I was shocked and completely disgusted. I could have spit on the food, licked it or wiped my [censored] with it. Not that I would ever do that, but are you [censored]ing serious? She was not concerned with her fellow employees watching her, us standing there or the ones dining in. Ma'am you just contaminated everything. I refuse to ever eat there again. I will be reporting this to the health department, the BBB, and all social media outlets. They need to shut down and fire everyone. I am now convinced this location does this all the time, she gave no [censored]s if we saw her. KFC on Hillsborough avenue in Tampa, Florida 33615 should be ashamed at putting the public's health at risk in order to save money. Y'all are nasty AF.

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