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1.0 8 Complaints
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Underdog Fantasy Complaints 8

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9:57 am EST
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Underdog Fantasy Ripped off / scammed

As a fellow member of underdog fantasy march 1, 2024 around the time of 8:00am I made a 5 man slip for $20 and with inscurance $10 with Keith Mitchell as my hot pepper pick right because according to you guys you have to get the pick right to get the max payout for the scorcher and with me getting all 5 of my picks right I’m not understanding why I only received $8 on a 5 man with a scorcher that was correct that should have boosted my payout you guys are going against your own rules and are scamming your customers and I want answers why !?

Desired outcome: $100-200

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8:05 pm EDT
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Underdog Fantasy Verification of my account being unauthorized and unable to withdraw my funds

I have a acct USERNAME:SENILE404

[protected]@gmail.com that I've had for over a year. Somehow a account was made in my name and credentials. Deposits and whatnots were added to the other account and my account has taken the blame for being a victim of identity theft. I verified the actions I had taken with other necessary accounts with documents to verify I was a victim of identity theft. Documents that Underdog Support are asking for can not be produced by me and from my account because it was never me who had the unauthorized account. Now I'm restricted from my account and from my personal funds attached to the and its not fair on my behalf.

Desired outcome: Would like release of my personal funds attached to account

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Update by DeMarkules Williams
Aug 18, 2023 8:16 pm EDT

The have stipulations on how you have to make withdrawals but do not when it comes to deposits! if they are so concerned about fraudulent activity, then it should be a certain way you have to verify your identity before you can deposit but they don't because they don't care about how they benefit from receiving but it's a problem with payouts! something should be legally done about the deposit and withdrawal process of underdog fantasy. Proceedsers are illegal and unfair!

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Underdog Fantasy I made a bet and they ain't payin' me my cash

I made a bet and they ain't payin' me my cash.

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Is Underdog Fantasy Legit?

Underdog Fantasy earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Underdog Fantasy to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Underdog Fantasy is known for their high standards and safety. If you're thinking about dealing with Underdog Fantasy, it's wise to check how they handle complaints.

The age of Underdog Fantasy's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Underdogfantasy.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up Underdog Fantasy and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While Underdog Fantasy has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 8 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Underdog Fantasy protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Underdog Fantasy. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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Underdog Fantasy I won a sport bet on there app

I won a sport bet on there app. Then they hold my winnings because they claim I made a dispute against them, but will not provide information about the dispute.

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Underdog Fantasy They shut down my fantasy football account due to fraud

They shut down my fantasy football account due to fraud. They claim that I, like some family members, used my card to pay for their site. They say I can't do that, but it's not in the rules and regulations, so how was I supposed to know? Also, if you suspended my account, which is bogus anyway, but if that's somehow legal, refund me my money.

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Underdog Fantasy On 12/27/22, I made a bunch of bets that I shouldn't have and decided I needed to cancel 'em right away

On 12/27/22, I made a bunch of bets that I shouldn't have and decided I needed to cancel 'em right away. I tried to cancel the bets on the site, but it wouldn't let me. So, I shot 'em an email, but they didn't even bother to respond to my requests for cancelin' these bets. The games haven't happened yet, so there's still time for the company to cancel these bets, which add up to a hefty $550. Can you please figure out what's goin' on here? I'd really appreciate gettin' a refund for these bets. I'm a new player and didn't know the rules that once a bet is placed, it can't be canceled. Thanks for your help with this issue.

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Underdog Fantasy I been using Underdog Fantasy to place they Pickem slips since early August this year

I been using Underdog Fantasy to place they Pickem slips since early August this year. I started with $50 deposit and almost went to 0 on several occasions. After getting the hang of things and following some of my friends advice/picks I began to win. On 9/27/2022 I received an email accusing me of syndicate play. I was on a business trip and didnt check my personal email for a few days so on 10/3/2022 I responded asking what I had done to specifically break terms of service and to be accused of syndicate play. I offered to send bank statements to help prove that I was not doing anything against they terms of service as I have no desire to get kicked off they platform. They never responded and as you can see in the attached email it was a copy pasted message signed by another person than the one who actually emailed me. I went to they website and found that they have a Discord server so I joined and asked some questions in they support channel. While the gentleman in there was nice he was not able to help and not a single person, who he actually asked to help me, got back to me after several requests. I placed several losing slips up till today 10/16/2022 when I won two again using the advice and slips of friends, which they encourage! I have attached a screenshot of the support person in discord telling members they encourage it! Well immediately after winning I received an email saying I had 72 hours to withdraw my funds and my account was being closed.

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Underdog Fantasy I recently played in three sports contests on Underdog Fantasy

I recently played in three sports contests on Underdog Fantasy. I won the contest on 5/17 and requested a withdrawal of $900, which was processed and received within the standard time frame of 48 to 72 hours. However, I also won the contests on 5/20 and 5/21 for $2000 each and requested two withdrawals of $1800 for each contest, totaling $3600. I received emails stating that both withdrawals were being processed on the same day. However, as of 6/2/2022, despite sending multiple emails and making phone calls to inquire about my withdrawals, I have not received any response from Underdog Fantasy.

The contest rules are simple: you select five players and predict whether they will score over or under their projected points. To win, you need to get the points right for all five players. If any player has a red bar, it means you did not win. To win the corresponding dollar amount for your wager, all five players need to have a green bar. In my case, all three of my rosters had five players with green bars, indicating that I won the dollar amount shown in green below the roster.

Please note that there was a mistake in my previous complaint regarding Underdog Sports League. That is a completely different company. I apologize for the confusion and would like to correct the company name to "Underdog Fantasy." You can reach them at ***.

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Korehy Dowdell
Opelika, US
Mar 20, 2024 7:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I did pick em champions and got all 5 picks correct and got refunded my entry fee, they said it was an error, but I have multiple players from both teams that participated and nothing out of the ordinary happened, so that should result in me winning the ticket I put in

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Zanemi nagashiki
US
Oct 01, 2023 9:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

on 9/24/2023 I made a deposit total of 90$, everything seemed good I placed a slip in the application until I won 800$ on the same day. They restricted my account and the support agent was unhelpful. Now I can't withdraw money, or deposit, or place a slip. All of this happened after I won 800$, This is a complete fraud and a scam

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About Underdog Fantasy

Screenshot Underdog Fantasy
Underdog Fantasy is an innovative and exciting online platform that offers a unique fantasy sports experience for sports enthusiasts. With its user-friendly interface and engaging gameplay, Underdog Fantasy has quickly gained popularity among fantasy sports enthusiasts.

One of the standout features of Underdog Fantasy is its focus on best ball drafts. Best ball drafts are a simplified version of traditional fantasy sports drafts, where users draft a team of players without the need for weekly lineup management. Underdog Fantasy takes this concept to the next level by offering a variety of best ball formats, including season-long and daily contests.

The platform offers a wide range of sports to choose from, including football, basketball, baseball, and golf. This allows users to participate in their favorite sports and showcase their skills in drafting the best team possible. The drafting process is intuitive and straightforward, making it accessible to both seasoned fantasy sports players and newcomers alike.

Underdog Fantasy also offers a unique twist with its "Pick'em" game mode. In this mode, users predict the outcome of player matchups rather than drafting a full team. This adds an extra layer of excitement and strategy to the gameplay, as users must carefully analyze player performances and make accurate predictions to earn points.

Another notable aspect of Underdog Fantasy is its commitment to providing a fair and secure gaming environment. The platform employs advanced algorithms and technology to ensure that all contests are conducted fairly, with equal opportunities for all participants. Additionally, Underdog Fantasy takes user privacy and data security seriously, implementing robust measures to protect user information.

The platform also offers a range of features to enhance the overall user experience. This includes live scoring updates, detailed player statistics, and a vibrant community of fantasy sports enthusiasts. Users can engage in friendly competition, discuss strategies, and share their experiences with fellow players, creating a sense of camaraderie and excitement.

Overall, Underdog Fantasy is a cutting-edge fantasy sports platform that offers a refreshing and engaging experience for sports fans. With its unique best ball drafts, diverse sports offerings, and commitment to fairness and security, Underdog Fantasy has established itself as a top choice for fantasy sports enthusiasts looking for a thrilling and rewarding gaming experience.

Overview of Underdog Fantasy complaint handling

Underdog Fantasy reviews first appeared on Complaints Board on Jul 21, 2023. The latest review Ripped off / scammed was posted on Mar 2, 2024. Underdog Fantasy has an average consumer rating of 1 stars from 8 reviews. Underdog Fantasy has resolved 0 complaints.
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    Jun 13, 2024
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Underdog Fantasy is ranked 3 among 3 companies in the Fantasy Sports category
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