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53 South Lombard Avenue, Lombard, IL, 60148, US
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11:15 pm EST
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Facebook - unauthorized charges on my visa debit

One of my minor children gained access without my permission and has used my debit card to charge thousands of dollars to play games on Facebook. None of these charges were authorized by me or my husband. The charges began in September and occurred as recently as 11/13/13. I will be sending a follow up email complaint with all of the exact dates and charges . How this was undetected when thousands of dollars a day were being charged to a game like " Mall World" I don't understand. We want the charges to be reversed as soon as dates and amounts are provided.

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Monica Hames
Greer, US
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Oct 15, 2011 6:36 am EDT

I purchased 10 credits for $1 But was charged for $100

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Larry Simon
US
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Nov 14, 2013 2:39 pm EST

I made a mistake & made a charge on my credit card no sure of what it was . I need someone to contact me about this matter . My phone# [protected] my email address is simon.larry83@gmail.com

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Logicisyourfriend
Houston, US
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Nov 15, 2013 9:49 am EST

Kevin and blame - I don't dispute that this is a problem between the kid and the parents. See the last sentence of my first comment: "FB has nothing to do with it. " And Blame, I don't know what you mean by "these scams" This wasn't a scam. It was a kid making unauthorized purchases. I don't see any scam.

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blame the parents here
Dunsford, CA
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Nov 14, 2013 9:50 pm EST

That could be the case Logic, however that is where it is up to the parent to monitor their children online. Explain how these scams work.

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Kevin From London England
Ottawa, CA
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Nov 14, 2013 9:06 pm EST

Whatever the reason logic, I think the kid needs a good kick up the rear and taught not to do this again.

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Logicisyourfriend
Houston, US
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Nov 14, 2013 3:58 pm EST

I read it clearly - could be open to interpretation. She said gained acces without permission, used the card to purchase. To me, "access" indicates that the card was already on file and the kid just accessed it. It does not say the kid "took" the card.

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blame the parents here
Dunsford, CA
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Nov 14, 2013 1:21 pm EST

Read the first sentence logic, the child took the parents card without permission. They gained access to the card without permission and she is blaming facebook for snoody parenting.

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Logicisyourfriend
Houston, US
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Nov 14, 2013 9:11 am EST

Actually, my guess isn't that the kid stole the card but that mom or dad had already entered the card number in FB and the kid just bought more lives (or whatever they do) Either way, a good life lesson for parents and child. FB has nothing to do with it.

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MkStItCh
Buffalo, US
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Nov 14, 2013 8:00 am EST

This is NOT facebooks fault... You have failed at controlling your child and securing your belongings.
This is a lesson in parenting that a lot of people must learn.
Maybe you need to delete your child's facebook account and find a way to punish him/her.

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blame the parents here
Dunsford, CA
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Nov 13, 2013 11:44 pm EST

Whatever happened to parenting? I mean clearly if your son or daughter is old enough to be using facebook he or she is old enough to know the difference between right and wrong and using your card without permission is wrong.