Allstate Insurance

Please see list of emails from agent. Unacceptable and threatening.

Dr. Gary Kingsley
Wed, Jul 7, 11:46 AM (13 days ago)
OK, why are we paying less for moe coverage on both car and home? You are our insurance agent and supposedly looking out for our interests - what happened?
4

Dr. Gary Kingsley
Mon, Jul 12, 1:04 PM (8 days ago)
1) You are still making money off us and our rewrite. You are not protecting us in that way. 2) We were inadequately underinsured on our homeowners policy. You

HAINES, JOSEPH
Mon, Jul 19, 8:52 PM (13 hours ago)
to me

Dr. Kingsley,

I am making money. That is not my biggest concern. My biggest concern was protecting you. I can't do that effectively if someone else is going to do something like what was done with your policies. The older polices have different, and usually better features than the current ones. They may be a little more expensive but it is generally worth it. I'm not the cable company. It isn't my job to lower your premium every year. It is my job to make sure you have the adequate coverage at the time of loss. I suggest you go back and read one of your old declarations pages vs. one of your new ones. Maybe you will finally grasp what I am clearly wasting my time explaining. It seems like you are looking for an adversary, not an insurance agent. You got a check for 1k because someone stupidly replaced your long-tenured policies with new ones. That is not a good thing. I'm not sure how else to explain it to you. Sacrificing what you previously had to save $1000, I don't see the value there. Maybe you do.

I was addressing your concerns but you have been nothing short of combative, so this is why I stated that there is nothing more to discuss. That still stands true. This correspondence has devolved in to some pathetic, meaningless Crusade. Good luck with everything. I explained everything to the best of my ability. If you want to call me or meet in person, instead of hiding behind your computer screen in a measly attempt to berate and taunt me, perhaps we can find common ground, but I truly doubt that is what you are after.

Claim #[protected]. Claim was filed in November 2020 and 2-3 weeks later Allstate contracted Hancock to assess hail damage from July 2020. We were told at that time that we needed a new roof and all new gutters. When the claim info came from Eric Jackson he only allowed for approximately $700 to replace gutters. Our contractor has informed us that it's going to cost much more to replace them. I have tried numerous times to reach Eric Jackson with questions regarding this matter, left four messages on his voicemail in the past three weeks and he has yet to return my calls. They sent the final payment on 12-29-20, while I am still trying to reach someone and I now see the claim has been closed. We have had nothing but bad experiences with Allstate.

This man has not helped us in any way, shape or form! He is very unprofessional, and he is a liar! I can't wrap my head around how he even has a job, because he's completely incompetent! For weeks he's been assigned to our case, and has done absolutely nothing but gone back on his word! I will be contacting my lawyer to file a lawsuit against this disgrace of an insurance company tomorrow morning!

Lasonya parker, kathy turnley, tracey watkins - adjusters
David wallace - allstate's legal representative
Thomas wilson - ceo (He’s the one running the company in such a horrific way!)

The above adjusters have lied to me, attempted to intimidate me, parker behaved in a racist manner with me, all of them have intentionally procrastinated so much that my claim filed on 11/02/2009 is still not settled today.

Medical: $7, 458.83
Lost wages: $462.64
Filing fee: $242.50

Add to that, compensation for relevant transportation costs (Doctor and lawyer appointments, court), and costs of photocopying, printing and faxing.

Because of their lollygagging, I now have a $3, 000 lien against me from a chiropractor.

Their insured rear ended me and was found guilty in court. I suffered a spinal injury, pain and suffering, diminished quality of life, negative impact on marital relations, restricted ability to perform daily tasks, and was forced to postpone starting our family.

Attorney and I demanded $20k, which is reasonable because he gets his fees before I get my compensation, so this would leave me with enough to pay all bills and be adequately compensated. Tracey watkins offered $6, 926! What a joke. Recently, david wallace upped the offer to $8, 000, which is another slap in the face!

If they don't pay, i'll have to sue their customer. Where's her liability protection, now?! What did she pay them for?! Did they think it was a charitable donation?!