Pizza Hut

I forgot to add to the post What's going on In my work place that I am the spouse of the employee that wrote that post & that I just wanted her/his problems heard & hopefully resolved A.S.A.P. I don't want him/her getting fired because of that post when they have no clue I wrote it for them to try to help her/him an other employees problems resolved in the right promptly manner. There are some things I forgot to talk about like the schedule going up at the last minute. It spoce to go up on Thursday's by 5 p.m but doesn't go up intill some time sunday. I'm not going to start listing things I just hope some one investigates all the problems that are accruing. Thank you for your time.

Hi I am a Employee for pizza hut. My 1st day there I was shown the basic things on how to do a order on their computer by a manager of this store. Well he/she only showed me 1 time on how to take a order & let me practice doing it for about 15-20 mins then put me on the phone with a customer after words. Witch I was fine with doing Well for one I was a little nervous because it was my 1st day & New to everything an the manager of that store was standing over me while I took this customers order. Every time I would mess up he/she would say something distracting me from what the customer on the phone was trying to tell me & it was already loud in the store an a quiet Talking customer I was on the phone with. After getting off the phone with the customer the manager yelled at me saying why we're u having problems taking that customers order most new Employees do better than you were doing. My response was it was a little hard to hear the customer, you were standing right over me making me more nervous than I previously was telling me what I was doing wrong & you only showed me one time on how to take a order maybe 30 mins ago at most and this is the 1st time I've ever taken a order before. "This manager was the one that trained me to take a customers order 30 mins ago" so he/she knew it was my 1st day & 1st time taking some ones order. I was hired as a delivery driver I wasn't aware I would be answering phones & doing other things in the store like collecting & doing dishes then putting them away on a shelf dripping wet, preping food for the next days orders this consists of things like making sauces spraying pans with oil & putting dough on that pan an spraying the edges of the dough with oil "45 pans of them" putting a box of chicken in little plastic bags with 8 in each bag. So that's about 120-150 plastic bags of chicken u have to do. Spraying pans with oil & putting bread sticks in them & spraying the bread sticks with oil. " u have to do 15-20 pans. Then u have to tag all the items & put them in the walk in freezer. Well for one the place is to small to do all of these things. There's 1 little area for washing dishes that has 2 sinks & one little dish washer that's like 2/12-3 feet long by 2/12-3 feet wide an 3-4 feet tall that can only take 1tray at a time an it takes about 4-5 mins to wash so when the loads done u have to walk around the corner an put them away "on a 10-12 feet long & 10 feet high shelve that has 3 shelved on it thats not big enough for all the dishes to be put on" an when u come back your still waiting for the next load to complete before doing another one. They expect you to do these things when you don't have a delivery to do witch is either you don't have anytime to do because your busy delivering pizzas or you have time because it's either slow that day or they have to many drivers that day. They either have to many drivers working or not enough of them working when they need them. We have a set amount of time to deliver the food. Most of the time the delivery is about 3-10 mins away but some are 15 mins away at most. Well a lot of the time we have to do 2 deliverys on a run. They give us 23 mins to do the deliverys witch is impossible a good amount of the time because of traffic or where the 2 customers are located from each other so we have to speed an break laws to try to not have a bad drive time. They don't take in account of traffic or weather or that some customers are slower than others to answer there door to pay you or that the 2 customers are spread so far apart it's not possible to be back in 23 mins cause the drive from the store to the 1st customer we will say is 9 mins away then the next customer is 10 mins from the last customer then your 10 mins from the store an had to wait 2-4 mins at each customers house or had to wait for the gate to open to get to the customers house cause they didn't give it to us or the customer isn't answering there phone so u can get there gate code from them. The company keeps every one part time with an average of 15-23 hrs a week to avoid over time or having to give employees benefits. If u do go over on hours witch happens quite a bit because you have to do your prep before you can get off of work they make it look like you worked on your day off so they don't have to pay you for over time & try to make you sign a paper saying you did. On my check it says overtime but it still says my hourly rate witch is $8.25 an hour. They also have favorite employees they like & help out or give them more hours than others or work them more often an the employees they don't like they get very few hours an work on the slow or worse days to work On or work them on the morning shifts. If you request a day off in advance they will tell you yes but when it comes time for the day you requested off they will schedule you to work & when u remind them about that day u requested off they say tuff luck your scheduled to work that day. They try to hire young teen aged school kids because they don't know the laws or won't stand up for their selves. The managers bully people around to do things & employees are scared to say something because they don't want to looze there job. They put people on equipment that they don't know how to run like the fryer or cutting table, phones, making station ectra. They sometimes store food improperly or leave food out or prepare food without clean hands or items or improperly cook food. They promise delivery times that can't be met. The head manager of the store Terry is very rude an mean to his customers & even worse towards his employees. It's his way or no way. Don't like it go some where else & order or work. Please some one look into this store in Las Vegas Nevada about the things I talked about. I know there's things that I forgot to talk about but these things need to be addressed A.S.A.P Before someone gets hurt, sick or even worse killed. Thank you for your time & I hope this matter gets solved soon before it gets worse or lawyers get involved witch I have heard talk about happening from a few employees about a few other inappropriate comments or things that have happened at work & some of these things I talked about on here today.