Menu
Write a review
File a complaint
CB Fast Food Chains Panera Bread 6036 Mayfield Rd, Cleveland, OH, 44124, US
Panera Bread company logo
Panera Bread
reviews & complaints
Panera Bread company logo

Panera Bread

6036 Mayfield Rd, Cleveland, OH, 44124, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
6:30 am - 9:00 pm
Tue
6:30 am - 9:00 pm
Wed
6:30 am - 9:00 pm
Thu
6:30 am - 9:00 pm
Fri
6:30 am - 9:00 pm
Sat
6:30 am - 9:00 pm
Sun
7:00 am - 8:00 pm
ComplaintsBoard
B
8:25 am EDT

Panera Bread - Complete rudeness

I LUV Panera's Blueberry Scones. But because they don't open intill 6:30 am. I usually have to pass. I have to be at work by 6:00 am. But this morning 3/15/2023. I decided to go through the drive thru. Under standing that they did not open intil 6:30 am. I had maybe 7 minutes to wait. I didn't think I would be hurting anyone. I was sitting in the drive thru. By the screen where you give your order. Well a recording came on and stated that Panera does not open intil 6:30. But than someone came over speaker telling me that Panera does not open intil 6;30. And that I can not just sit there. So leave. Than came out the back door and had the Nerve to tell me to just leave you can't sit there. Waving AND SMILING AT me as she is saying this. So I left. than I went back and went inside the store. Placed my order with Darlene (who is always VERY Rude). I saw the manager who came out the back door and told me to leave. I got my order, went to my car & called Panera's. I asked who the manager was. She stated it was her Victoria. I would have said something inside the store. But there were other customers. So I am contacting you. My order number is 101878. I will Never Step foot in that store again. There ie NO reason to treat people that. way.

Desired outcome: My Name is Anna Kotheraorder number 101878my email [protected]@hotmail.comI Don't want anyone to ever be treated like this.

Read full complaint
Hide full review