Ace Hardware reviews and complaints 1
View all 256 complaintsAce Hardware - dishonesty
You can't trust this store.
I've shopped at ace hardware on sprague and sullivan for years and loved it... Until friday.
I bought two florescent light bulbs for $5.99. They charged me an extra $1.90 environmental charge. I questioned what it was and the manager said it's a disposal fee. I explained I was buying bulbs not disposing of them. He wouldn't waive the charge and said it was in case someone else wanted to have the store dispose of their old bulbs. Everybody gets charged whether they dispose of your old bulbs or not. What a greedy scam. I got a refund and said they lost a good customer over a $1.90 rip off charge.
I went up the block to lowes and bought the bulbs cheaper and with no "environmental charge".
Latest Ace Hardware Reviews
A Mix of Experiences at Woodstock Hardware Service employees at Ace Hardware in Center, TX Ace Rewards system Royal paint Deer magnet seeds for greenfieldsGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!