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City of Cleveland Division of Water - Not being able to contact the div of water (sent 10/11/2023)

I have been trying to reach you for over a month. Your wait time is hours. I can not even reach you via trying to log in. If you check my records, you will see that jerry gillett /judy gillett have been customers for 61 years (since 1962). We have never been a day late in our payments in any residence we ever had. We send you a check #5819 for our last...