I was looking for some software and this website said this is available for £1.99, so I processed it. When it processed, I realize they charged me £23.94. When I called up credit card company, they said I cant cancel that but i can dispute it after 3 days. I e-mailed this company and no response. When I called up to numbers provided including UK and US numbers, they have automated response saying its out of business hours. I dont know what to do? Even the program I got is not working either and could not find the things I was looking for.
Can anyone please guide me, how do I contact them or get my money back?
The complaint has been investigated and resolved to the customer’s satisfaction.
This is for Rich Hope. If you're still doing that investigation then find my details below:
- Searched movie "Despicable Me" (how ironic) on December 14th 2010 on starzmovie.com
- Went to payment link and chose cheapest option (14 days 19USD)
- Received confirmation of payment email from unrestricteddownloads.com but the response address is noreply@mediadone.ru stating the below;
Welcome to the worlds greatest file sharing software website on the internet!
Please print out this page for your records.
Billing information
Membership type:Lifetime Full & Unlimited Access for a total of 32.00 USD
Download Protection for a total of 15.48 USD
Pro Version Upgrade for a total of 9.95 USD
NetSpyProtector Option - Protect yourself from malware (87% Off) for a total of 4.88 USD
Grand total: 62.31 USD
The charge will appear on your credit card as SECURE-DWNLD.COM
Membership information
Order ID #: 155802101214035910940
To login please use the email address used for signing up.
Username : xxxxx
Password : xxxxx
To begin enjoying your membership, please go to http://unrestrictedownloads.com
Note: You will find your additional upgrade software in our member’s area under the 'bonus software' section.
Sincerely,
Customer Support department
I am searching for some certification material and was redirected to site www.unrestrictedownloads.com showing the required material and asking to signup to download, i signed up and they charged around $38 USD, but after logging into site using credentials they gave, i didnot saw any related information/useful material to donwload..its totaly fraud site... even its our mistake also as we have to see before buying in internet... Please search about the site in internet before buying anything from the web
said it would charge 159 a day charged me 77