I have HUNDREDS of emails going back and forth with this company. I wouldn't give up. I ordered a lounge seat ($39.99) in June 2023 and never received it. They give you fake tracking numbers (they re-use numbers of items that were already delivered), they continuously ask you to wait...another week, then another week... they always claim a "second package" will be sent. I was told this 5 or 6 times. Why are they still in business?
Claimed loss: $39.99
Desired outcome: I would like my money back
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