PDFFiller
Reviews and Complaints

I used a free trail for a one time use to edit a w9 for a work gig I didn't sign up for any subscriptions or anything and yet low and behold I get 100 dollars charge on my card for a year subscription! AT no point did i sign up for this or know this charge was incoming I used the sight all for 5 minutes and now i just paid for a 1-year subscription against my will or knowledge. NEVER use this site. If I don't get a refund, I'm going to lose more than my mind, money is tight, and this is the shadiest most insane business practice ever. Im completely infuriated that I have to deal with this this company does more bad then good.

I have signed up for a free trial, and the company took the liberty to charge me $1.75 for their free trial. Unscrupulous business!

Dear Sir/Madam,

I am writing to formally dispute a charge on my credit card statement. An amount of ₱11,061.60 was charged to my account on October 10, 2024, but I did not make any subscription or use any services related to this charge.

I kindly request you to investigate this matter and reverse the unauthorized charge at the earliest. Please also confirm that no further charges will be made in relation to this transaction.

Attached are copies of my statement and any other relevant documents to assist with your investigation.

Thank you for your prompt attention to this issue. I look forward to your swift resolution.

Last July 5,2024 I found out that my account has been charged of 6,384php equivalent of more than $100. I never used your app pdffiller Brookline and I never give any authorization on my account and I never purchase anything. Please give it back to me, it’s a hard earn money and I want it back.

I don't know anything about PDF Live, Oakland, CA, but I'm getting billed on my credit card for $47.40. There is no phone number to call to find out what this is for and how I can cancel whatever it is I'm supposed to be paying for. I don't know what else to add, but I'm being told that if my complaint is "too short", you won't pay any attention to it. I didn't sign up for anything online, but I'm getting billed for something, and I have no idea what it's for.

I am also getting charged $144. Although I have rejected this charge through my bank numerous times, they keep trying to charge me. I finally cancelled my bank card. According to my bank, I already apparently paid the fee once. Then I get a message yesterday stating they tried charging me again. I ended up having to completely close my bank account! FRAUDs!

I have never authorized any subscription from any email that I use. I don't know why there is a charge to my bank account. Please give me a refund. ASAP! The charge was on 15/04/2024

I don't have any other information as to where this charge is coming from. I noticed that R 1897,83 was withdrawn from my account. I don't know what else to say. But please refund the amount. As I said, I never authorized any subscription from my email. I've never used this site and don't know why my account was charged . This is a fraud never agreed or subscribed to anything that will take such money as I cannot afford such please refund back my money.

A month ago I logged on to pdffiller to get a fee assignment work don eon their free trial. Exactly in a couple of hours of usage, I cancelled my subscription. As I know, I wasn't going to need $141 worth of subscription. To my surprise, I wake up to the same amount deducted against an annual subscription! I, in fact, forgot about the website.

It upsets me to know that no heads up were shot through in emails, about the conversion of free trial to full-time subscription, as a best practice. I would have ensured the cancellation again. Please look into this matter.

As a student, I hope the pdffiller team understands how big of a dent that must have made. Requesting you to kindly refund the amount deducted, and please erase my personal details off your system & access to your platform.

Subscription ID: checkout_65f4defdba4a4_17105466857630

They will advertise their services as free, but they are NOT free! They will manipulate you into believing you can edit your pdf for free, but when you attempt to save all of your hard work, you are forced to pay $8 a month. The fee of $8 a month needs to be immediately and clearly advertised everywhere on the website as transparently aspossilble. They pretend the service is free and do not tell you about the surprise $8 fee until the last possible second on purpose, it's a gross business tactic that I will not stand behind. Think that their scam tactics are really disgusting, I will never use any products or service from this company again.

Company is a credit card scam!

I've been registered without my will and knowledge by someone with strange e-mail. They used my credit card details. I've been charged 20US.
When I asked a company about that, they VERY QUICKLY decided to refund after my first message, without checking anything. But if someone was registered as a simple user (even with a stolen card), why make refund so quickly? Without any investigation and questions? So I checked all the complains to PDFfiller and the answer is simple.
PDFFiller management knows very well about their methods to "acquire" users and stealing credit card data from other companies. This is how they do their "business". They should end in jail.

my experience is terrible. Your program immediately made me commit to payment to receive full use for free example which is almost useless. It worked one time to edit a document. From then on it would lock up my computer eternally until I stopped its function by cancelling the browser. It would not allow me to edit a document. It would not allow me to reliably save a document. I had to start over so many times it was rediculous. I hope other people have a better experience with your program. The sad thing it was reccomened by the company that I do work for. I will definitely tell them not to reccomend it to anyone else. I also will cancel my credit card that I have secured with you and I expect you not to charge me.

Pdffiller has attempted to charge my paypal card numerous times. Sometimes as many as 7 times in 2 minutes... Why is this company charging my card at all? I've never even been to this site or have an account. Someone is doing some fraudulent things either at this company or in the name of this company. I canceled my card being charged but then pdffiller tried doing after I reported it stolen. Why is this even happening?

[protected]@gmail.com

Cellphone...[protected]

I would like to have a refund ...I'm a student and I dont work ...please consider this ...I know it's out but the money that was withdrew was from nsfas ...it was for my books and travel allowance...I'm about to write assessments please

An amount of 18$ was withdrew from my account on the 8 of March

Please help me

I only used this service for the free trial around Feb 2024 in order to make some changes to my resume; however, if I remember correctly, the edit option was not ideal. I would have to edit box by box, and my friend recommended Adobe Acrobat. I took his advice and was able to make the necessary edits on there. I canceled my trial that day, and never thought about it again. Then this morning I see a charge of $144. This is crazy, I currently only have $17 to my name, I don't have the luxury of being frugal right now nor did I then. Please take a look at this issue, because its a big one to me

I only used this service for the free trial around december of 2023 and immediately canceled subscription even before end of free trial. Suddenly it charged my account for 1,931.46php/ 33 usd on January 27, 2024 and another charge for 1,917.12php/ 33 usd on February 27, 2024. These charges are unauthorized and I didnt even use this service after the free trial and it seems like we are being scammed. This is bad business practice and I need a full refund for the two unauthorized charges please.

I don’t know how I started getting charged. This is an on-line service of some kind. PDF-filler.com

But there is no way to cancel and they don’t answer texts, emails, or phone calls.

“Thank you for your payment of $21.72 (tax included) for a monthly subscription to pdfFiller services.

Your renewal has been processed, and your subscription is now paid through 03/24/2024.

Subscription ID: 5pctgq

Billing Information on your statement will show a charge "‍SupportPDFfiller.com [protected]"

I need this stopped…

I am not using this, I don’t know how to use it.

I woke up today with a pending charge of $102.34 from supportpdffiller, and upon further inspection have been charged this amount for the past 2 years! I vaguely recall being charged last year and chalking it up to me forgetting that the free trial ran out. I deleted my account and just let it slide. Taking this into consideration, there is no excuse as to why I was charged this year. I am a broke college student now and can't just let these things slide anymore. I would like to request a refund of all three charges, as I never used any of PDF fillers' services to the point of a yearly charge. I see they have a good track record of resolving these issues, and appreciate their cooperation in working with their customers.

I have been charged with 158 dollars without my consent!

I used your site for just a one-time used then I immediately canceled my subscription. So tell me why your site has, without concern nor any notice beforehand, claimed money from me?!

Please fix this. 158$ is no joke and its a lot of money. Please return my money!

I have been charged $96 for Pdffiller when I have only used it once during the free trail and canceled it immediately after use. I even filled out the forum during the subscription cancellation explaining I only needed it for the one time use. I have now been charged $96, which is a ridiculous amount, and almost all of the money I have. There was also no warning given in any type of way that my “free trial” was ending and that I would be charged if I somehow didn’t actually cancel my account when I’m positive I did. I would like a refund, please. That is the money I need for my groceries and I will not be using this service again. I already sent an email with name, last four # of my card, email used, amount, and date of transaction to [protected]@pdffiller.com.

I have had $49.00 a month since November 2023 out of my bank account for a service i do not have and have not ever used. I have tried to find this so-called account that I apparently have to no avail and I have sent numerous emails and support tickets over the past 4 months trying to get help with this issue from the company. I have recieved no response from the company at all. I have recieved email trying to get me to sign up with different offers, etc but not a word about an active account or help with my issue.