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CB Web Services PDFFiller Unauthorized charge of $96 on my credit card
PDFFiller

PDFFiller review: Unauthorized charge of $96 on my credit card 2

A
Author of the review
6:50 am EST
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Dear PDFfiller Support Team,

I am writing to express my concern regarding an unauthorized charge on my credit card associated with your service. Two years ago, I discovered your website and was grateful for the free PDF editing features offered. I have only utilized the service twice, with the most recent occasion being two months ago. At no point did I opt for a paid subscription due to the cost being prohibitive, especially since I was unemployed and without income at that time.

I was taken aback to receive a notification on November 8, 2023, at 18:55 Tokyo time, stating that my credit card was charged $96. This amount represents a significant sum for me, and I am certain that I have not subscribed to any of your paid services.

I kindly request that you cease any further unauthorized actions regarding my account and issue a full refund of the $96 charged. My account details are as follows:

Account: [protected]@gmail.com

Credit Card Ending in: 9302

Please consider this matter with urgency. If the issue is not resolved promptly and the funds are not returned to my account, I will be compelled to pursue legal action.

Thank you for your immediate attention to this matter.

Sincerely,

HOU YAN

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PDFFiller response
Nov 10, 2023 9:37 am EST
PDFFiller customer support contacts
Phone numbers

+1 (800) 831-2050

+1 (855) 750-1663

Address

17 Station Street, 3rd Floor, Brookline, MA, 02445, US

Website

www.pdffiller.com

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Aaron hi!

We do not see your email here due to [protected] block, unfortunately, but as per the subscription ID our records show that you were in contact with our Support on November 8th. The subscription has been canceled and a refund has been issued already.

If you have any further questions/concerns, please email support@pdffiller.com, we'll address that ASAP.
Resolved

This complaint has been resolved automatically due to user's inactivity.

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Timdoe
US
1 comments
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Dec 02, 2023 8:21 am EST
Verified customer This complaint was posted by a verified customer. Learn more

PDF filler are croocks. I just received a notification that they took an unauthorized $2 from my account even though I deleted my account the very day I subscribed. What is wrong with this company?

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M
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Mark Beshay
AE
1 comments
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Oct 10, 2024 7:31 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear pdfFiller Support Team,

I am writing to express my concern regarding an unauthorized charge on my debit card associated with your service. I discovered your website and was grateful for the free PDF editing features offered. I have only utilized the service twice, with the most recent occasion months ago. At no point did I opt for a paid subscription due to the cost being prohibitive, especially since I was unemployed until now.

I received a notification today, October 10, 2024, at 1:43 PM UAE time, stating that my credit card was charged $96. This amount represents a significant sum for me.

I kindly request that you cease any further unauthorized actions regarding my account and issue a full refund of the $96 charged. My account details are as follows:

Account: [protected]@gmail.com
Card Ending in: 4849

Please consider this matter with urgency. If the issue is not resolved promptly and the funds are not returned to my account, I will consider legal action.

Thank you for your immediate attention to this matter.

Sincerely,

Mark Beshay

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  1. PDFFiller Contacts

  2. PDFFiller phone numbers
    +1 (800) 831-2050
    +1 (800) 831-2050
    Click up if you have successfully reached PDFFiller by calling +1 (800) 831-2050 phone number 0 0 users reported that they have successfully reached PDFFiller by calling +1 (800) 831-2050 phone number Click down if you have unsuccessfully reached PDFFiller by calling +1 (800) 831-2050 phone number 1 1 users reported that they have UNsuccessfully reached PDFFiller by calling +1 (800) 831-2050 phone number
    Customer service
    +1 (855) 750-1663
    +1 (855) 750-1663
    Click up if you have successfully reached PDFFiller by calling +1 (855) 750-1663 phone number 1 1 users reported that they have successfully reached PDFFiller by calling +1 (855) 750-1663 phone number Click down if you have unsuccessfully reached PDFFiller by calling +1 (855) 750-1663 phone number 0 0 users reported that they have UNsuccessfully reached PDFFiller by calling +1 (855) 750-1663 phone number
    100%
    Confidence score
    Accounting / Billing
    +1 (617) 963-0233
    +1 (617) 963-0233
    Click up if you have successfully reached PDFFiller by calling +1 (617) 963-0233 phone number 0 0 users reported that they have successfully reached PDFFiller by calling +1 (617) 963-0233 phone number Click down if you have unsuccessfully reached PDFFiller by calling +1 (617) 963-0233 phone number 0 0 users reported that they have UNsuccessfully reached PDFFiller by calling +1 (617) 963-0233 phone number
    More phone numbers
  3. PDFFiller emails
  4. PDFFiller address
    17 Station Street, 3rd Floor, Brookline, Massachusetts, 02445, United States
  5. PDFFiller social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
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