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Dear PDFfiller Support Team,
I am writing to express my concern regarding an unauthorized charge on my credit card associated with your service. Two years ago, I discovered your website and was grateful for the free PDF editing features offered. I have only utilized the service twice, with the most recent occasion being two months ago. At no point did I opt for a paid subscription due to the cost being prohibitive, especially since I was unemployed and without income at that time.
I was taken aback to receive a notification on November 8, 2023, at 18:55 Tokyo time, stating that my credit card was charged $96. This amount represents a significant sum for me, and I am certain that I have not subscribed to any of your paid services.
I kindly request that you cease any further unauthorized actions regarding my account and issue a full refund of the $96 charged. My account details are as follows:
Account: [protected]@gmail.com
Credit Card Ending in: 9302
Please consider this matter with urgency. If the issue is not resolved promptly and the funds are not returned to my account, I will be compelled to pursue legal action.
Thank you for your immediate attention to this matter.
Sincerely,
HOU YAN
This complaint has been resolved automatically due to user's inactivity.
PDF filler are croocks. I just received a notification that they took an unauthorized $2 from my account even though I deleted my account the very day I subscribed. What is wrong with this company?
Dear pdfFiller Support Team,
I am writing to express my concern regarding an unauthorized charge on my debit card associated with your service. I discovered your website and was grateful for the free PDF editing features offered. I have only utilized the service twice, with the most recent occasion months ago. At no point did I opt for a paid subscription due to the cost being prohibitive, especially since I was unemployed until now.
I received a notification today, October 10, 2024, at 1:43 PM UAE time, stating that my credit card was charged $96. This amount represents a significant sum for me.
I kindly request that you cease any further unauthorized actions regarding my account and issue a full refund of the $96 charged. My account details are as follows:
Account: [protected]@gmail.com
Card Ending in: 4849
Please consider this matter with urgency. If the issue is not resolved promptly and the funds are not returned to my account, I will consider legal action.
Thank you for your immediate attention to this matter.
Sincerely,
Mark Beshay