PDFFiller’s earns a 3.8-star rating from 484 reviews, showing that the majority of users are satisfied with document management and editing tools.
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Charge 144.00
I have a PayPal charge for $144.00 on my bank account for some reason its fraudulent so I need this taken care of
PDFfiller
When I woke up this morning, this company charged me over $100 and I don't remember getting into any type of plan that involves that amount of money. My debit card was charged $101.76 at 6:31 am
Desired outcome: I would want a refund of my money back
Total scam liars
these (*))(*U)( just stole 96.00 out of my account that i never used and im responding to it in real time ive reported to paypal and this is a total scam you weasels do this to everyone. Scam TOTAL Bs scammers
charged me 96.00 total scam never used this
Replied
PDF filler
Why was I charged for a year subscription? I signed up for a free trial with coupon code from honey and was charged $104 immediately? Why would this be allowed to happen, I don’t need or want a year of PDF filler. I needed it for one week only. Please contact me immediately to resolve or I will have to report as fraudulent to my credit card company. I don’t have $104 to spend on a single PDF, my account is now in the negative. I have a screenshot of the billing page, no where does it disclose I was agreeing to a year subscription. This is a huge problem.
Allyson Rodriguez, RN
Desired outcome: Refund year subscription and maybe I would agree to a monthly but as of now , no.
The complaint has been investigated and resolved to the customer's satisfaction.
Since you have a very widespread last name, we would need slightly more data from your side to verify the account. Please chat with our Billing Support over here:
https://www.pdffiller.com/en/billing?sl=support
One of our agents will either switch you to a one-month plan (and compensate the difference, sure thing), or cancel the subscription altogether. Whatever suits your purposes better.
We hope to see this settled very soon!
Unauthorized credit card charges
I just saw a charge on my bank transactions as of todays date, 4/25/22, for
$ 101.18 from SupportPDFfiller. I did not authorize this payment nor do I want pdf filler! I would like to have this resolved - Please send a refund. Thank you.
Desired outcome: Refund
Took my money
I did the free trail for $1 and pdf filler took $101.57 from my bank account. It was only a free trail & from what i didn’t even pick an subscription
Desired outcome: PLEASE REFUND MY MONEY
PDFFiller
I cancelled a subscription (yearly) but I was not charged once but twice in the span of one month for the annual fee. One on the 19th March and 28th March. Make it make sense.
Desired outcome: Full refunds.
Replied
Unauthorized Transaction
Hello there,
I am writing to dispute a charge from you of PHP 5,713.36 from my Union Bank Philippines account that happened just today April 20, 2022, at 02:26 PM PH time. First of all, I didn't authorize this transaction. Second, I don't even remember I put my card details on your website because I don't do online transactions that involve bank account details.
I've attached the proof of transaction for your reference.
I've already emailed my bank to ask for assistance with this dispute.
I hope to hear a positive response from you soon.
Thank you,
Gemma Galve
Desired outcome: Please reply asap with a refund solution.
The complaint has been investigated and resolved to the customer's satisfaction.
Refund is no problem at all since this is a very recent transaction.
However, we would need your email and card details for a refund.
Please chat with our Billing Support over here:
https://www.pdffiller.com/en/billing?sl=support
Thank you!
Replied
Charge of $96 to my account
I have never authorized any subscription from any email that I use. I don't know why there is a charge to my bank account. Please give me a refund. ASAP! The charge was on 04.18.2022
I don't have any other information as to where this charge is coming from. I noticed that $96 was withdrawn from my account. I don't know what else to say. But please refund the amount. As I said, I never authorized any subscription from my email. I've never used this site and don't know why my account was charged.
Desired outcome: Please REFUND!
The complaint has been investigated and resolved to the customer's satisfaction.
We would need slightly more info though, like your real full name.
Please chat with our Billing Support over here:
https://www.pdffiller.com/en/billing?sl=support
Refund is no problem at all, just need more info. Thank you!
OMG the same thing happened to me, I am on the phone with my bank as I type this.
Supportpdffiller
Found a fraudulent charge on my credit card account for $96.00 from Supportpdffiller. I didn't even use the service. The charge was on March 3, 2022.
Desired outcome: I want the charges reversed.
Replied
PDF Filler
I have a charge of 96 dollars to my checking account. I did not authorize this payment. Please return the money to my account.
Roxanne Stewart
Card ending in 8172
Date of Withdrawal from my account 4-15-22
Maine Savings
Transaction History
ROXANNE STEWART
REDWALLET CASH BACK ***[protected]
Date of Statement: 04/17/2022 Statement Period: All Dates
FILTERS
Keywords Supportpdffiller.co
Posted Transactions (3)
DATE DESCRIPTION AMOUNT BALANCE
03/17/22 Withdrawal Debit SUPPORTPDFFILLER.CO [protected] MA Date 03/16/[protected] -$1.50 $455.95
03/19/22 Credit Voucher SUPPORTPDFFILLER.CO [protected] MA Date 03/19/[protected] $1.50 $310.26
04/15/22 Withdrawal Debit SUPPORTPDFFILLER.CO [protected] MA Date 04
Desired outcome: Returned payment
The complaint has been investigated and resolved to the customer's satisfaction.
Just talked to our Billing Support. They've told me you already been in communication with them, and a refund has been issued for you.
We will appreciate if in a day or two you can confirm, to us and to Complaintsboard here, that this case has been settled.
Many thanks in advance!
PDFFiller
On the PDF website once i try to look for a form to fill it tells me there is an error. I tried getting on the phone with the costumer service department but it doesn't work that way. I am hoping to get a ticket number this way.
Desired outcome: To fix the issue so i can resume with my work.
I have tried to UNSUBSCRIBE, to this service and sent numerous messages and entered a ticket, on the 16th of March 2022.
March 16, 2022
my checking account was debited. $180.00 and I am requesting a full refund of the $180 amount.
I requested a ticket, stating that wanted to UNSUBSCRIBE to this service and no one has replied to my request for a refund. Please correct this as soon as possible.
Desired outcome: A reply to my request is needed.thank you for your time
Replied
subscription refund
I registered to use the platform under a free subscription but money was accidentally deducted from my account a day after registering even before the trial was done which made me cancel once the notification came through and now I can't use the platform despite my money being deducted.
I kindly wish to ask for a refund back since I can't access the platform anymore.
I have attached proof of payment done.
visa card number: [protected]
your kind assistance will be highly appreciated.
Desired outcome: please refund, I would appreciate the response from your office.
The complaint has been investigated and resolved to the customer's satisfaction.
We think we've found you and the transaction in our system of records but we need to verify the account data before deleting entirely and arranging a refund.
Please chat with our Billing Support over here:
https://www.pdffiller.com/en/billing?sl=support
They will need to know your email (the one with which you've registered on our platform) and the date of this charge.
In advance, many thanks for your cooperation on this case! We hope to see this settled soon!
PDFFiller- Fraudulent charge
I have taken the free trial and even cancelled the free trial but my money still keeps deducting from my bank account. I have not used the service since last few months and it still deducts money from my bank account. Please refund it.
Desired outcome: I want that subscription to be terminated and I want my money refunded.
Replied
Charged $102.34 for a subscription I canceled
I used this site on February 3, 2022 and was offered a free 30 day trial, cancel anytime. I only needed one form, so I reluctantly entered my card information, downloaded the form and immediately cancelled. In fact when I log back into the account it says I HAVE NO SUBSCRIPTION. YET they STILL CHARGED MY ACCOUNT $102.34! Im not surprised to see the number of complaints against them. THEY ARE CRIMINALS! I WANT A REFUND. I WILL BE REPORTING YOUR COMPANY TO VISA AS WELL AS MY BANK!
Desired outcome: I want a my money refunded
The complaint has been investigated and resolved to the customer's satisfaction.
Since we don't see your real name here, it is impossible to say anything precise on the case in question,
Please chat with our Billing Support over here:
https://www.pdffiller.com/en/billing?sl=support
They will need your full name, the email you've used as login in pdfFiller and the last four digits of the credit card charged.
The refund will be issued immediately.
Many thanks in advance for your cooperation on settling this.
Charged $96 for a subscription that I did not sign up for
I used a trial for the amount of $2.00, then cancelled the trial. I just got charged $96 on my card ending in 0584.
Desired outcome: refund my money
, unauthorized charge
I was charged at 6:32 am this morning for $96 when I could’ve sworn I cancelled the subscription before the free trial ended. I would please like a refund as I am a college student right now and I seriously can’t afford losing that much money. My email is [protected]@gmail.com
Desired outcome: Refund.
Replied
Supportpdffiller fraudulent charge on my credit card account for $96.00
I used pdffiller as a trial on 2/25/22 and the trial charge was $1.50. After I completed my document, I cancelled the service and I was credited the $1.50 charge back to my account on 2/28/22. Today is 3/26/22 and there is a pending charge from them on my account for $96.00. I just spoke to my credit card company and they are handling it.
These people are thieves. They need to be stopped.
Let me know what else I need to submit to help stop them.
Thank you.
Desired outcome: Please take this charge off my account and do not charge me again.
The complaint has been investigated and resolved to the customer's satisfaction.
We are very sorry for any confusion caused. Looks like you haven't cancelled the free trial and thus have been charged automatically.
Please chat with our Billing Support over here:
https://www.pdffiller.com/en/billing?sl=support
One of our agents will make sure a refund is made for you and your account is fully deleted.
Pdffiller
26/March/2020 I sign up for free trial today, but it charged me 1,5 dollars (rp 23000). Can i ask for refund? Thank you
Desired outcome: Refund
PDFFiller Reviews 0
About PDFFiller
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with PDFFiller. Make it specific and clear, such as "Unauthorized Subscription Renewal by PDFFiller" or "Difficulty Cancelling PDFFiller Subscription".
4. Detailing the experience: Provide a detailed account of your experience with PDFFiller. Mention key areas such as account access issues, billing discrepancies, customer service interactions, technical problems with the service, or any other specific concerns. Include relevant dates and any transaction details. Clearly describe the nature of the issue, the steps you took to resolve it, including any communication with PDFFiller's customer support, and the response received, if any. Explain how this issue has personally affected you, such as financial loss or significant inconvenience.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as email correspondence, screenshots, receipts, or billing statements. Be cautious not to include sensitive personal information like social security numbers, credit card details, or passwords.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue with PDFFiller. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, service cancellation, or another form of redress.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description of the issue is easy to understand.
8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.
9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or even a resolution from PDFFiller through the platform.
Yes, PDFfiller is a legitimate online service that allows users to edit, sign, and manage PDF documents through their platform.
Many users have reported that PDFfiller's features are reliable and user-friendly, but individual experiences may vary.
PDFfiller uses encryption and secure servers to protect users' personal information and document data. However, it's essential to use strong passwords and secure internet connections when accessing any online service.
PDFfiller offers a free trial for new users, allowing them to try out the platform's features before deciding whether to purchase a subscription.
PDFfiller offers various subscription plans with different features and pricing. Visit their website to review the current plans and pricing.
It is important to read multiple customer reviews on various platforms to get a comprehensive understanding of users' experiences with PDFfiller.
PDFfiller allows users to cancel their subscriptions at any time but may not offer refunds for the remaining subscription period. Review their terms and conditions for specific details.
PDFfiller offers customer support through email, live chat, and phone. User experiences with their support team may vary, so it's essential to read customer reviews to gauge overall satisfaction.
Yes, PDFfiller allows users to sign documents electronically using a secure and legally binding e-signature feature.
PDFfiller is compatible with various devices and operating systems, including Windows, macOS, iOS, and Android.
PDFfiller offers collaboration features, allowing multiple users to work on a single document simultaneously, depending on the subscription plan.
PDFfiller offers a range of features similar to other PDF editing software and services, but it's essential to compare features, pricing, and user reviews to determine the best option for your needs.
PDFfiller's subscription plans are generally transparent, but be sure to review the terms and conditions before purchasing to understand any additional fees or charges that may apply.
PDFfiller integrates with various software and services, such as Google Drive, Dropbox, and Microsoft OneDrive, depending on the subscription plan.
PDFfiller allows users to export documents in various formats, including PDF, Word, Excel, and PowerPoint, depending on the subscription plan.
PDFfiller stores documents and data for the duration of your subscription, and the storage period may vary depending on your subscription plan.
Yes, PDFfiller allows users to create fillable PDF forms that can be easily shared and filled out by others.
PDFfiller offers a library of templates and pre-designed forms for various industries and purposes, making it easier for users to find and customize the documents they need.
PDFfiller aims to maintain the original formatting when converting documents, but results may vary depending on the complexity of the document. It's essential to review the converted document for any formatting issues.
Yes, you can find user reviews on various websites and forums. Be sure to read multiple reviews to get a comprehensive understanding of other users' experiences with PDFfiller.
Overview of PDFFiller complaint handling
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PDFFiller Contacts
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PDFFiller phone numbers+1 (800) 831-2050+1 (800) 831-2050Click up if you have successfully reached PDFFiller by calling +1 (800) 831-2050 phone number 0 0 users reported that they have successfully reached PDFFiller by calling +1 (800) 831-2050 phone number Click down if you have unsuccessfully reached PDFFiller by calling +1 (800) 831-2050 phone number 1 1 users reported that they have UNsuccessfully reached PDFFiller by calling +1 (800) 831-2050 phone numberCustomer service+1 (855) 750-1663+1 (855) 750-1663Click up if you have successfully reached PDFFiller by calling +1 (855) 750-1663 phone number 1 1 users reported that they have successfully reached PDFFiller by calling +1 (855) 750-1663 phone number Click down if you have unsuccessfully reached PDFFiller by calling +1 (855) 750-1663 phone number 0 0 users reported that they have UNsuccessfully reached PDFFiller by calling +1 (855) 750-1663 phone number100%Confidence scoreAccounting / Billing+1 (617) 963-0233+1 (617) 963-0233Click up if you have successfully reached PDFFiller by calling +1 (617) 963-0233 phone number 0 0 users reported that they have successfully reached PDFFiller by calling +1 (617) 963-0233 phone number Click down if you have unsuccessfully reached PDFFiller by calling +1 (617) 963-0233 phone number 0 0 users reported that they have UNsuccessfully reached PDFFiller by calling +1 (617) 963-0233 phone number
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PDFFiller emailsdean.s@support.pdffiller.com100%Confidence score: 100%Supportsupport@pdffiller.com95%Confidence score: 95%support
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PDFFiller address17 Station Street, 3rd Floor, Brookline, Massachusetts, 02445, United States
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PDFFiller social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 28, 2024
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