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PDFFiller review: PDFFiller subscription

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4:51 pm EDT
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Dear PDFfiller Support Team,

I am writing to express my concern regarding an unauthorized charge on my credit card associated with your service. At Sep 07, I discovered your website and was grateful for the free PDF editing features offered. I have only utilized the service once, with the most recent occasion at Sep 07. At no point did I opt for a paid subscription due to the cost being prohibitive, especially since I was unemployed and without income at that time.

I was taken aback to receive a notification, stating that my credit card was charged $108. This amount represents a significant sum for me, and I am certain that I have not subscribed to any of your paid services.

I kindly request that you cease any further unauthorized actions regarding my account and issue a full refund . My account details are as follows:

Account: [protected]@gmail.com

Credit Card Ending in: 0304

Please consider this matter with urgency. If the issue is not resolved promptly and the funds are not returned to my account, I will be compelled to pursue legal action. Subscription ID is jpz6fk. Billing info on my statement shows a charge"SupportPDFfiller.com [protected]

Thank you for your immediate attention to this matter.

Sincerely,
Paul

Claimed loss: 108

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Oct 09, 2024 9:52 am EDT
PDFFiller customer support contacts
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17 Station Street, 3rd Floor, Brookline, MA, 02445, US

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Paul hi!
Just double-checked the records on your case with our Billing Support, and it appears that you have been in communication with them already.
This is to confirm that your subscription has been switched to monthly and a partial refund on the difference has been issued for you.
Please email our Support if you have any further questions.
Meanwhile, we hope this settles the case! Apologies if any confusion caused!
Resolved

This complaint has been resolved automatically due to user's inactivity.

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  1. PDFFiller Contacts

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