On the 8th of May 2024, my food trailer arrived in Hamburg.
I spent weeks negotiating with the seller trying to achieve a settlement with the following,
1. The trailer is made of extremely low-quality Material, I guess if someone had a basic workshop and little experience, they would have built a better one. Since I live in Berlin and it rains a lot, the rainwater goes inside the trailer and inside the door.
2. The Seller wasn't able to provide an original COC!
3. The trailer isn`t compatible with EU standadrs, doesn`t have EC-type approval, and can't be registered in any EU state members!
The seller ignored all my communications!
Claimed loss: $ 8000
Desired outcome: Return the product and have a full refund issued or a partial refund to fix the trailer and modify it to the EU standards
Confidential Information Hidden: This section contains confidential information visible to verified company representatives only. If you are affiliated with company, please claim your business to access these details.
