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These guys sent me a traffic violation, saying I went through one of their tolls without paying, and requesting that I pay a fine. I was NOT anywhere near their toll road on the alleged day of violation. The violation notice read like a sales pitch for FasTrak -- their pre paid toll service, basically saying I wouldn't have any future violations if I signed up for FasTrak. After I spent time on the phone and via mail contesting the violation, they finally dropped it and mailed me another letter pitching their FasTrak service. I have a hunch this is a sales ploy, and that they falsify violations to see what will "stick." Despicable.
The complaint has been investigated and resolved to the customer’s satisfaction.
I just received a notice, too. I have NEVER driven in southern California, let alone a week ago. I am going to have people from work sign a notarized statement saying I was at work and my car was in the parking lot in Mountain View at that time. I should NOT have to do this, and they should have to provide a photo of the car to prove it. It is a scam, no doubt!
I have also gotten a ticket from them for unlawful use from 3 years ago. Never received anything in the mail until they kept monry from my tax last year. No pictures. no dates just want money. I think its cause the state is broke and they are scammming anyone who is scard to chalenge it
I received a ticket from them as well saying the same thing. The funny thing is that the vehicle on the picture they attached to the ticket is an SUV and I so happen to drive a TOYOTA COROLLA 93'! How do you like them apples? That vehicles plates look similar to mine except the middle letters/numbers are blocked by a metal ball that is used for towing/hauling. So did they just guess what they thought were the words or letters? It's so ridiculous how something as obvious as an SUV is mistaken for a smaller sedan. And now I can't renew my registration until this is fixed! Do they even actually inspect that the pictures they take prior to sending a ticket? Pff ridiculous!
I also received a notice of toll evasion violation from them. I live in Northern California not So Cal -- total scam. But how do they get your full name, address, make/model of vehicle, license plate #? Is someone at DMV involved in the scam?
I was in SAN DIEGO when my car, parked at home in SANTA CRUZ, was accused of driving itself to 91W Co. Line-55L#2. I sent copies of our flight info to prove that we weren't home, but not sure they will dismiss it. Such a pisser, those of us that commute in the Bay Area go through enough without being scammed out of very hard earned money.
I do use the 91 expresslanes but I ride a Harley. I have the transponder from Metro Expresslanes and it is good for any toll roads in CA. They send me a notice of violation. I send them a copy of my account and a copy of the vehicles on my account license plate numbers showing I have had the account since 2016. I send them a copy of my statement on or before the so called violation showing my account t is in good standing. They send me another letter of Delinquent Toll Evasion Violation. Do they have idiots working for that company. every thing there in black and white and they still don't take the toll amount. Here's the good part on my statement it shows where they have taken tolls before. I keep the transponder in my saddle bag, LIKE THEY SUGESTED I DO, yet their machine cant pick up my transponder every time. I have wasted more time and money, for stamps, mailing this info to them time after time. Once this is all cleared up I wont ever ride on their toll roads again. I can split lanes no problem. I am going to write a letter to the CEO of the OCTA and see if he can explain this incompetence he has working for him.
We live in AZ, my daughter (19) has personalized plates and has NEVER left the state of AZ in that car. Believe me when i say she'd never make it in CA traffic.
She just got a $25 violation for using the 91?
Let us know if you find an attorney for a class action lawsuit. Unbelievable that this is how this stretch of freeway is funded!
We are California class action lawyers currently suing the 91 Express Lanes in federal court on behalf of a class which includes out of state residents. My email address is William.McGrane@mcgranepc.com telephone [protected] c.v. at www.mcgranepc.com Please contact me.
We just got a NOTICE OF TOLL EVASION from FASTRAK on 4/27/23. For one there is absolutely no way possible for this since my only vehicle has not ran in a while. We definitely were not driving on any fastrak! Secondly I had just suffered a ruptured brain aneurysm a few weeks prior and was in recovery- unable to walk, sit up, dress myself, etc..I surely wasn't driving around! Third the picture on the notice is so blackend that once you zoom in it looks like a picture of a city park with benches. There is not a vehicle with a liscense plate even in the photo.
I just received a violation from 91 Express Lanes. I live in Scottsdale, AZ and at the time of the violation the car and license plate was physically located in Arizona. The plate was never off the car and the car was not in CA. I sent a dispute letter as the violation form instructed. Still waiting to hear if they are going to drop the violation. I'm not sure if this is a scam or if someone attached a counterfeit/ficticious plate to another car using my license plate information.
I also live in Scottsdale, AZ. Car is registered in AZ with AZ plates, I was not in California at the time of the violation. Did you learn anything more about this? Thanks!
I also received a violation notice and was not in this state at this time, does anyone have any idea if we paid this ... was it fraudulent?
Thanks!
For the last several months, I've received 10+ incorrect Toll Evasion Citations from 91 Express Lanes -- each of which I've refuted with a request for Administrative Investigation. I too live in Northern California, have never driven on 91 Express Lanes -- and have personalized plates. However, the citation in my case is for 8FMT605 -- plates that I was originally assigned when I purchased my car, but were returned immediately when I received them. When I researched the problem with DMV, they indicated that there's someone who lives in Riverside with plate 8EMT605 -- theory is that their plates are being incorrectly identified as mine.
I've refuted everyone one of the citations, and they've never actually received money from me -- but still it's a pain in the butt to have fight one of these every week. Please make it stop!
I live 60 miles north of Sacramento, and haven’t been anywhere near So.California in over 10 years, yet I just received a notice of toll evasion violation which I absolutely will not pay, they couldn’t pay me enough to be down in that cesspool of smog. I am very interested to find out how they got my license plate # . Americans weren’t made to live in a world where cameras caught our every move, and some moves we never made that they “photographed”. This isn’t England or China, it’s not the movie Terminator yet so let’s all tell the powers that be that we are fed up with their [censored] and we will not tolerate our privacy getting sold to the highest bidder.
I signed up for fastrack a few years ago when one of the drivers in my house didn't realise that Metro Expresslanes had been gifted the carpool lanes in Los Angeles. It was a choice of buy a fastrack for, I think, $75 or else pay hundreds of dollars in fines on a toll of approximately $3. It was a scam then, but I gave in. Now, we religiously do not use carpool lanes or toll roads. Last month, I got a letter saying that my credit card on file had expired, and if I didn't provide a new payment method my account would be closed. Fine, I thought. I don't use it. Today, I got a letter stating that I owe them $40.50 for... Well, they charged $25 to close the account, so, that's $40, apparently. This time I'm going to fight the scam. The entire enterprise was corrupt from the beginning, and I'm tired of putting up with government corruption.
These guys, 91 Fastrak are out of control. Reading all these posts, I see their unethical practices are the norm for this business. I receieved a bill for $1000 of penalties for toll violations that supposably occured 10/20. The problem is, ther are NO- zero outstanding tolls.. They denied my dispute-not surprising! I have had a prepaid account with them for 6 yrs.. No other problems ever... I guess its my turn to get ripped off by them🤷🏻♀️91 fastrak👎🏽
I have been receiving multiple toll evasion tickets every month for over a year. Someone living in SoCal with a license plate similar to mine drives in the toll lane and I receive their tickets because my plate has an "E" and their plate has an "F" with a frame around it so the camera misreads it as an "E". I have called sooooo many times to explain that their camera is misreading the plate and those tickets are not mine. I live in NorCal and do not drive the make an model of the car that is driving in the toll lanes. Every time I call, they dismiss the tickets and then I receive more in the mail. This month alone, I receive 15 tickets. It's extremely frustrating to have to deal with this nonsense over and over. One Customer service agent even suggested I pay the DMV to change my Plate number! I actually tried but the DMV has a 6-9 month wait list for Vanity plates...SMH!
I received a thousand dollars in tickets for toll evasion and I don't even drive the freeway period. I never let anyone use my car at all. this sounds like fraud to me.