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A-L Financial Corp

A-L Financial Corp review: Fraudent Business Practices 57

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3:39 pm EDT
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Company repossessed vehicle 3 days after payment due. Refused to give information and demanded $1000.00 in cash to tell where vehicle located along with bank statements, 5 references, paycheck stubs, insurance information and registration. Company is loan shark. Company bought loan form another lender without consent. Company has been reported the State of California Attorney General, reported to The BBB, and suit filed in small claims court.

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ALFINANCIALHATER2012
Long Beach, US
Sep 29, 2012 1:35 am EDT

I too have AL financial as my finance company I talked to my rep NATALIE FROM THe SANTA ANA CA office on a Tuesday after she reassured me that she was going to hold my account until that upcoming Friday I thought I was going to b good but of course I wasn't (after all we are talking abt AL Financial) come Wednesday morning my car was repossessed when I contacted NATALIE her attitude and response chgd now I have to come up with close to 2 grand to get my car back ughhhh FML I still have 4 and 1/2 yrs to go in my loan PRAY FOR ME PPL :-(

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mys2k
Sacramento, US
Nov 20, 2012 10:15 am EST

I have a loan with them as well, but I don't have any issues. I make my car my priority, so it's one of those things that has to be paid. I know sometimes there are circumstances that prevent people from paying their bills such as family illnesses or stuff, but at the end of the day, someone needs their money.

I will give them a neutral rating because their customer service does suck. I'm generally a nice guy and even asking for simple things like what's my balance left, I get a response like "You're not calculating this on your own?". I'm sorry, but your the bank, you own the car still, you have the payment schedule and the balance owed. Just tell me and stop being a ### about it lol.

I have no problems with them, but I did wish that they were nicer and actually had some terms of negotiations etc.

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Jasminej
Lakewood, US
Feb 06, 2013 8:26 pm EST

I have a contract with A-l financial and these people suck. My car was totaled in July and my insurance sent them a check for 11, 000. A-l financial said i had to pay the interest fees until the year 2015 so i owed 1500 more dollars. I told them to kiss my ###. I have no car n my job is 85 miles away. They harassed me and all my references so i sent them a letter from my lawyer that will seize all calls. Then they sued me. I had to pay 700 up front to not go to court and 300 a month until my account is paid in full. DONT GO WITH A-l Financial!

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huggieboo23
Bakersfield, US
Feb 22, 2013 12:36 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I was late only once in may 2012. since then I've caught upeven paying late fees which were $200.. I send them for 460 in January and 230 in February. My car payment is only $270 and it's due on the 17th of each month. I was going to send them the car payment for this month and they repo it this morning. when I called they tried to say that I'm two payments behind even though I even have the receipts to show that I caught it up. when I called they said they have been calling me but I have got no calls my references didn't even get phone calls so obviously I didn't think it was going to be repoed.. now they are sayingg I have to pay 1000 dollars to get out of repo! this company sucks!

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brightt
fresno, US
Apr 12, 2013 3:05 pm EDT

This company is horrible very unprofessional and rude if ur late they harrass you over and over they are not helpful at all and will not work with u i tried to pay my car off and just get the late fees taken off they would not do it and was really nasty about the whole situation even threatening to sue me just funny how they're willing to pay more money to sue and make my life miserable but won't take off a late fee very sad.

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For us all to know
Torrance, US
Sep 26, 2013 12:53 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I and my daughter also feel the same way and we were put in this loan with no choice but if God could grant me anything in the world it would be to remove this company for the business world because people are already struggling and they are making it even harder to handle things in life. This company refuse to give me a copy of the front of my daughter's money order so that I can purchase my home and the reason was they don't have to. They didn't refuse because it would hurt their company the person in Long Beach told me they don't have to give me anything even though they new I needed to show my daughter pay her own payments and her name would be on their. I hate that the goverment isn't reviewing all these complaints because if they were then how are they still actively still running. This really amazes me.

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MEMEMEME9
san franciso, US
Sep 04, 2014 7:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

A and L Company lied on having me personally served. Apparently they repo'd a car (bought by my ex-wife without my consent) years later I find out that I had been sued and a judgement awarded to A and L by Default. Judgement paper work was sent to wrong address and returned as noted on Docket. Fast forward to last weekend - On 8/28/14 Got a envelope by regular mail from A and L attorney with court summons order for examination. An OEX has to be personal service only and cannot be sub served(mail). Today 9/4/14 online court docket says "Proof of Service" "Personally served on 8/27/14" Well #1, I was out of town #2, they did not personally serve me. The whole thing is an outright lie. I am being advised by an attorney and have filed a motion to vacate. I will seek damages!
Lying on a court document will get you the entire case thrown out SMFUKR. Looked through 8 other court cases in that county and all are done the same way.

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MEMEMEME9
san franciso, US
Sep 04, 2014 7:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Oh and letter from attorney was postmarked 8/28/14!

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JenniferKG
Galt, US
Dec 10, 2014 11:02 am EST
Verified customer This complaint was posted by a verified customer. Learn more

ughhhh... I have this company. I just googled to see if they had a corporate office so I could complain to the about the Sacramento location... but looking at everyones comments I assume that will do no good. I have never been so disrespected in my life. This place is absurd and rude. Every comment I read is negative and everyone I come in contact with who uses them only has horrible things to say. This is crazy. How is this place in business? If anyone has the choice TURN BACK NOW! Totally not worth your time or anxiety!

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VICTORVVELASQUEZ
stockton, US
Feb 19, 2015 3:00 pm EST

Bad customer service.they threatend to reposses my vehicle when i was a few days late and they will call and harrass you all day and all night long.ive returned there calls and answered them all and would explain whats going on when something was up and i would be late but they would still harrass like i never tryed talking to them.they give u bullsh** about they have a private investigator and there going to sue u and charge u with a felony thats ridiculous and they still do that even when u explain yourself no wonder why people dont pay them.they should be shut down.they approve everyone just so they can harrass them there very MONEY HUNGRY! cant wait till i pay my car off so they can fu** off..

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pittsburg45
Pittsburg, US
Apr 23, 2015 9:52 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I too have a loan with them and again they act like i"m 3 months late and I was only 2 weeks late! They threatened to repossess my car if I didn't pay $167.00 which I was short on the payment . Unfortunately due to my credit situation with past bad decisions they are all who would finance my car so I'll just deal with it until I pay off my car.

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CLEE33
US
Aug 19, 2015 11:43 am EDT

HONESTLLY I HATE THIS F'INGG COMPANY! I HOPE THEY ONE DAY GO THROUGH WHAT WE GO THROUGH. Yes, I should have read my contract carefully that was my fault. However before I signed my contract I asked them all the questions about it and they said Oh yes we'll help you blah blah blah. Im nearly done with my payment however my car is fe'd up up. Ive only been late maybe 2 times. And they keep wanting to repossess my car. does anyone check their statment after they pay it? it does go down. 100$ is added each time...so its like taking 4 step forward and 10 step back.thanks lesson learn never again after this bs with this BARELY SPEAKING ENGLISH ISHHH Olivia at Al-financial in fresno. hope that ISHH and all those pigs go through what we go through one day. so they can think back and be like damnnn this is how it feels like.

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CLEE33
US
Aug 19, 2015 11:56 am EDT

Oh to the person who said try paying it in time. Well you know what, I've pai it all on time except twice because the people I worked for paid me a few days late. However my account manager at the time was nice an helped me. Since then I haven't paid late. My point is they call and harass you about car payments before it's due. They have no way for us to pay online or any easier way to pay online. I have to mail my sht in if not western u ion the money which is an extra $25. Sorry I work hard for my money I'm sure everyone does on here, so when I mail it it they tell me they didn't recieve it well that's not my problem but then they want to repossess my car now?!? When I mailed in my payment and they didn't recieve it?!? It takes more than one day to get there. You probably are the A-hole that works for them. I hope this company fall to sht one day. And so I have 2, 300 left but my payout is 2, 900?!? Oh nice doesn't sound right. And each month I get an extra 100 charge...still waiting on my damn statement of payments Olivia. the point is they try to repossess your car before payment is due or the day payment is due. One day they're gonna get bad karma and they will go through what we go through.

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Muribe
US
Nov 02, 2015 10:17 am EST

Any suggestions on who to refi with?

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Crystal marsh
US
Apr 21, 2016 10:20 am EDT

A-L financial repoed my car and I wasn't even a month late . They constantly called my work and my cell phone and everyone else I knew over 10 times a day! My car was sold at auction and they sent me a letter saying I had to pay the remainder balance or they were gonna seek judgment to garnish my wages! These people are ridiculous and loan sharks I think there needs to be a suit against them

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Victoria Aziz
US
Sep 07, 2016 12:04 pm EDT

My car got repossessed after missing one payment and filing financial hardship paperwork then got harassed by Darlene constantly so I told her to shove that car up her ###