Acai Berry
Reviews and Complaints

I was just charged $78.00 for another shipment and the company did not want to cancel my subscription. I will be contacting my bank as well to ensure that I am not charged for any further products from this company. Please read the small print because this company will continue to bill you and send their products with confirmation slips but require you to provide them with a confirmation number.

Thank you for posting the phone numbers. I have emailed them 3 times before trial period ended with no response. Now trial period over and I'm afraid I will be charged the full price. When I called the guy tried to tell me how to take the pills, that I needed to take them 1hr after eating breakfast and dinner then go for a 15 min walk each time. I too got the website name from Oprah and Rachel Ray. I'll see what happens with the charges.

Its a scam, I signed up for a free trial and before I had a chance to even try it, I was charged nearly $100 for a sample that was suppose to be free. Apparently, the fine print says you have 14-days FROM THE DAY YOUR ORDER to cancel your "subscription". It's a scam buyer BEWARE!

Hi Elaine, I'm the Customer Service Manager for the BROM and i wanted you to know that you can contact our customer service agents and they will be more than happy to help you with your account. You can reach us by phone at [protected] Monday thru Friday 8am-5:30pm MST or you can also email u at info@verifyyourorder.com. We do OFFER and HONOR a 30 day satisfaction guarantee. So please contact us so we can assist you with your account. Thank You

We are sorry to hear the product did not work for you. We understand that not all products work for all people. Orders are eligible for a 150% exchange credit which can be applied to any other GNS supplements that will hopefully be better suited to your specific body chemistry. This exchange gives you the wonderful opportunity to try additional products at no added charge to you. We will even pay for shipping the exchange to you.

Please call us at [protected] so we can assist you with an exchange or possible monetary refund. We are here Mon through Friday 7am to 10pm MDT and Saturday and Sunday from 8am to 5pm MDT.

Hope to hear from you soon.

Supervisor @ GNS

To: T. Hurt

We are sorry for the inconvenience you have experienced with us. It sounds like you were not properly taken care of and didn't obtain a refund . We deeply apologize for the experience you had with us. The order you placed for sounds like it was a buy now, pay later offer not a free sample with autoshipments every 45 days. The pay later is usually 21 days after the purchase date. Please be aware that if the products are not sent back to us, you are liable for the $79.90 charge as our terms and conditions state at the bottom of the webpage however ALL of our orders come with a money back guarantee. Please contact us so that we can cancel your auto-shipments and possibly offer you a monetary refund.

Our number is [protected]. We are here Monday through Friday 7am to 7pm MDT and Saturday and Sunday from 8am to 5pm.

Sincerely,

Supervisor at Nutra Lane

See here for some info about this scam:

http://www.midwestsportsfans.com/2009/03/oprah-acai-berry-scam-hoax-rachael-ray-dr-oz-brad-pitt-angelina-jolie/

Ms Vestal:

Upon further research, it seems like we received our two bottles of the Acai Berry Edge before your billing day, so you were never billed $79.90 for the product. Your autoshipments were also cancelled.

If you need anything else please feel free to contact us.

Sincerely

Supervisor @ Nutra Lane

To: Lucille J. Vestal

We are sorry for the inconvenience you have experienced with us. It sounds like you were not properly taken care of and didn't obtain a refund . We deeply apologize for the experience you had with us. The order you placed for sounds like it was a buy now, pay later offer not a free sample with autoshipments every 45 days. The pay later is usually 21 days after the purchase date. Please be aware that if the products are not sent back to us, you are liable for the $79.90 charge as our terms and conditions state at the bottom of the webpage however ALL of our orders come with a money back guarantee. Please contact us so that we can cancel your auto-shipments and possibly offer you a monetary refund.

Our number is [protected]. We are here Monday through Friday 7am to 7pm MDT and Saturday and Sunday from 8am to 5pm.

Sincerely,

Supervisor at Nutra Lane

You people are idiots, since when is something truly free in america, You are all just taken over by the word FREE and see a small price of 3.97, how to you think the economy is suppose to work, give you free bottles and hope you'll order again, no you cheap ### are attempting to scam them in a sense with your "i'll purchase a free TRAIL" and that's that...and mind you it's a free trail not a free product. The T&C are clearly stated on the website, and I'm sure you all sit and argue your wonderful excuses on why you don't pay. See I'm smart, I read the term and conditions because I'm savvy enough to use the internet safely and know what I'm doing, and the entire internet works in this way, if your not use to it, maybe you shouldn't be on it, or better yet, make it "child proof" for your costly mistakes. Poor you, poor all of you with your lame excuses...Terms and conditions are given on the web and on all the paper work provided, if you can't read your bad, not theres! I think your all just a bunch of boo hoo babies, the exact same people I would expect to be ordering online with your diability checks and your fixed income when you shouldn't be ordering at all...that'll teach ya!

Hola, soy otra victima de este producto, mi correo es miignacio@hotmail.com mandenme sus datos para que promovamos soy abogado y quiero que se nos haga justicia, yo no cobraria desde luego, vivo en Mexico en Mexicali Baja California, de otros paises de todas formas algo se podra tramitar, mientras mas seamos tendremos mas fuerza asi que sin pena comunicate y defiendete, esto no puede quedar impune.
Lic. Emma Rivera.

hola a mi me a pasado lo mismo que a los demas, pedi la muestra gratis para 14 dias, me llego despues de mucho tiempo y al checar en el estado de cuenta de la TC me di cuenta que tenia 2 cargos, ambos por $119.00 USD, de un producto que nunca pedi y ni he recibido, lo que hizo mi esposo fue cancelar la tarjeta de credito, y le dijeron en el banco que ya tenia otos dos cargos por la mima cantidad, espero que esto les sirva y no pidan el acai berry por intenet
saludos a todos
adriana
ezdavila@gmail.com

hola a todos deciros que ami me a apsado hace unas semanas me cargaron en mi cuenta 82, 49 pero nunca e recibido nada, e tenido q dar de baja mi tarjeta y el banco me devolvio el dinero son unos estafadores el telefono es mentira no lo coje nadoe no hay ninguna forma de comunicarse con ellos, yo os a cosenjo q deis de baja vuestra tarjeta antes q os cobren un saludo a todos

hola yo quiero, cancelar el producto y no me puedo comunicar, tengo unos numeros que son de Londres, alguien me pude asesorar, ya que el e-mail que me dan para la suspension
me rebota., muchas gracias

YO ACABO DE HACER LO MISMO QUE TODAS VOSOTRAS.DESPUES DE HACER PEDIDO Y DESCUBRIR QUE ES UNA ESTAFA HE HECHO LO QUE ES MAS EFECTIVO...ANULAR LA TARJETA...DETRAS DE CADA TARJETA HAY UN NUMERO PARA LLAMAR DECIR LO QUE OS PASA Y TE LA ANULAN AL MOMENTO...EN CUANTO PODAIS VAIS A VUESTRA CAJA O BANCO TE DAN UNA NUEVA PERO CON OTROS NUMEROS...QUE NO NOS ROBEN POR FAVOR!

Por favor si me ayudan ya que hice la tontera de pedir el eliminador de grasa ya que el otro producto no pasò porque no me aceptò la tarjeta. Dònde llamo para anularlo.
ESPERO RESPUESTA A MI MAIL anarossi2007@hotmail.com
GRACIAS
ANA

hola chicos, la verdad hice yo mi pedido del acai berry el dia 17/8 pero van como 2 semanas y no me llaga y en la tarjeta de credito ya me stan conbrando los envio q dice pero no hay nada, si hubiera leido sta pag antes no lo hubiera pedido, solo kiero q laguien me ayude llamo y no contestan please q puedo hacer. gracias.

john G. P.R

vi un site donde se entraba a google y por 1.95 te registrabas para postear links de anuncios en el mismo google y alos 2 dias recibias una notificacion de un kit que te enviarian por correo, cuando me llega mi bill de tarjeta de credito me asombro de
que me han cobrado 1.95 + 59.95 de este site FREESOFTDOWNLOADZ CON ESTE
NUMERO [protected] Y CON ESTE CODIGO DE PAIS CYP

POR FAVOR SI ALGUIEN MAS HA TENIDO ESTE PROBLEMA Y COMO REPORTARLO A ALGUNA AGENCIA FEDERAL DE FRAUDE Y QUE SE PUEDA TRACKEAR Y LOGRAR
PODER RECUPERAR MI DINERO POR FAVOR ALGUIEN ME AYUDE

Quiero darme de baja urgentemente, ya que no he solicitado ningun producto éste mes de agosto y me han cobrado 35, 81 €. Estoy llamando a un numero de telefono que sale en su pagina web y no me contesta nadie.
Encima tendré que pagar una llamada al extranjero, ya que no han puesto ni una direccion de email
Menudo fraude
Toñi

Heeeeeeeeelp meeeeeee pleaseeeeeee!
Estoy aterrada, yo le pedí su tarjeta a una amiga y, después de leer esto, ya no se qué pensar. Temo que le cobren costes adicionales a lo estipulado y quisiera saber a dónde dirigirme para poder solucionar el problema. ¡Mi amiga me va a matar!

To: smckee54,

We apologize for any inconvenience this may have caused. Please contact us at [protected] and we will gladly address your concerns and resolve this issue.

Sincerely,
Supervisor
Nutra Lane

This is such a run for money, , , I was just looking for something to try to keep me healthy. I have 2 companies billing my credit cards Nutralane and Res Health V The pills do not work, make me sick and the stress is making me feel 10 yrs older. The packing slips with the pills have no way of contacting these people. That was my first clue that this was a money making scam. Does anyone have any suggestions on how to stop these people from billing my credit cards and ruining my credit? I am about to start legal action. Any suggestions?

Sincerely

smckee54

To Nutra Lane Supervisior:

It appears there are different numbers being left for customer to call. And also "please call us so we can recitify the situation" -- ummm why don't you give them your name and a direct line number to call? When the call they will get the front line reps that will tell them the same thing the last rep did. They do not need call center help, they need corporate help.

Having "inside" working knowledge of this company and their procedures (I did quit because my ethics would not let me continue) - I can promise you, if you do not send back the product with a return receipt, UPS or delivery confirmation --- you WILL be told it never arrived. I spoke to more customers than I can count and the only orders we never "received" were the ones sent through regular mail. Odd - the postal service can lose soooo many packages to the same address.

BUYER BEWARE! No company gives away FREE product for such a low price. There is always a catch or as they would like to sat "Terms and Conditions".

I have the same complaints about this company. I ordered the trial, but didn't receive it. However, I was charged 79.90 on my bank card. I notified the company and was told I had to accept a shipment of this product by signature before they could refund my money. After accepting the product I was to return it to them; (at my expense of course) however, before I could sign for the shipment and get it returned I was charged again in the amount of 83.86. WTH! With all of that being said I am out 164.00 and with nothing to show for it. After speaking with them today, they said my account was mistakenly charged because the rep didn't cancel my subscription. Mistake my butt. I wonder would it be called a mistake, if this amount of money was coming out of the account or check. Ok, correct me if I am wrong or am I the crazy one. This is a scam. They count on ppl not paying attention to their accounts. The world is in a recession. I don't think anyone wants to pay for something they haven't received. What part about I don't want this product is hard to understand? If I am complaining about the first charge why would u charge me again 14 days later. Also, who in their right mind would pay 164.00 in less then 14 days for diet pills when they haven't tried one pill.

Nicky

Hi I'm Lorna
I would like to add my experience to all the other complaints and concern that's out there about this company is that the way they conduct business is very unethical and abusive the costumers who are shopping for good deals. I am a victim of this circumstance, I went on the site to check out the blog because it came up on my page, I try to view the details of the product but I needed to go on and enter my card info, but click no thank to exit before the any final sale, now I'm scam with a 79.90 charge on my account for what I don't know. I try emailing the company and I receive an error invalid email address, I also try calling no answer I leave them a message with my contact phone# and no one called back. I contact my bank about this company scam and request an investigation into this matter because I never request or place an order with this company for any supplies or products. I plan to print all these complaints and mail it to the attorney General office. Have any one try contacting the better business bureau.

Yes, I had the same problem. They got my cash card, my credit card, and they are also trying to get creditors after me. My credit score is 941 and they will mess it up for sure. I have several disputes with these companies, Bank of America knows all about these companies, and they told me more than I knew about them. Unbelievable. All the paperwork, the returns, the money I spent, and for what? The products don't work, and they do give you a bad case of diarreah, stomach pains and dizziness. Do not fall for this, as I did. PAB

This place is SUCH a fraud. I just got off the phone with Hostile Monica and Steven (sp?).

I called in about a week ago (before my trial ended) and asked them how to avoid being charged for the product which I decided that did not want. They gave me the Return # and I was told to return the product BY 7/26 so as not to be charged. The representative I spoke to then told specifically to make sure I got a tracking number so I could confirm when the product was received, as that was an issue in the past. He told me that I could get a refund up until 8/26. He told me to empty a bottle and sent it and the other one back. I really didn’t want the product, but I did empty a bottle to make the shipping less.

I sent the bottles overnight, guaranteed next day delivery by noon. I tracked my packaged and saw that it was delivered on 7/25 at 10:49 AM and signed for by Z. Joslin. I check my account today 7/28 and see that I was charged $79.90 on 7/27.

I called and spoke to Lindsay (sp?) and she said that the refund was issued today - though it wasn't showing up at my bank, it may take up to 48 hours. She said that I should not have been changed that is why the funds were returned.

I call my back to see if the funds were showing as pending, they were not. I called Nutralane back.

I spoke to Monica, who was hostile because I would not let her just feed me the canned response, I wanted an answer to the question, why was I told that if they received it BY 7/26 I WOULD NOT be charged, not I would be charged and refunded. She stated that she did not know why I was told that as it isn't correct, that they have to process the return. She then went on to read me the return policy stating that refunds would be issued up to 30 days from date of receipt and it can take 5 business days to process the refund, that is from the 2 business days that it take to process returns. The 5 business days also contradicts what Lindsay told me a regarding the 48 hours.

Monica read me the T&C regarding the timeframes, but that still did not answer the question as WHY I was changed when I was told I wouldn’t be.

I asked to speak to her supervisor because she kept talking over me and was getting agitated and short. Just because she is giving me a canned response and she cannot vary from that, doesn’t mean I have to accept it. I spoke with Steven for probably 45 seconds; he kept insisting that 1 person would not go against company protocol and promise me that if the package was received by the 26th, I would not be charged.

I believe I asked Monica and Steven (it may have been only Monica though) to pull the call (7/13) but I was told no.

I understand that they need to process the return, and I also understand that it takes time to process refunds, that does not change the fact that I was told if they receive it (not process it) by the 26th of July I would not be change.

To: Liz Sharer

We are sorry for the inconvenience you have experienced with us. It sounds like you were not properly taken care of at that time. We deeply apologize for the experience you had with us. The order you placed for was a buy now, pay later offer not a free sample with autoshipments every 45 days. The pay later is usually 21 days after the purchase date. Please be aware that if the products are not sent back to us, you are liable for the $79.90 charge as our terms and conditions state at the bottom of the webpage however ALL of our orders come with a money back guarantee. Our records show that you were fully refunded $79.90 on May 13th please contact us if there is anything else we can assist with.

Our number is [protected]. We are here Monday through Friday 7am to 7pm MDT and Saturday and Sunday from 8am to 5pm.

Sincerely,

Supervisor at Nutra Lane

My experience was the same as above. I do not know how they get away with this. I have tried to send an email, visit their website online to no avail. What a rip off

To: Grace

The charges that you are referring to don't sound like familiar charges of ours. Our trial offers are usually $79.90 and our autoshipments are $69.90. Please ensure that the charges you were charged for are from us. If you feel like you were billed for something that you did not order, please call us so we can rectify the situation. We will gladly assist you and help you, if you call us. We can't refund you or assist you, if you don't contact us and allow us to help you.

Hope to hear from you soon. Our number is [protected], we are here Monday through Friday from 7am to 10pm MDT and Saturday and Sunday from 8am to 5pm MDT.

Sincerely,

Supervisor

Our sincerest apologies that you had a probelm with our company and your order was not fully cancelled. We would love to help you and offer you a refund now. Please contact us at [protected] so we can assist you. We are here from 7am until 10pm Monday through Friday and from 8am until 5pm on Saturdays and Sundays.

Hope to hear from you soon

Sincerely

Andrea
Customer Service at GNS

We apologize for the bad experience you had with us. We would love to help you. Please contact us at [protected] so we can offer you a resolution on your order with us. We are here Mon through Frid 7am to 10pm MDT and Sat and Sund from 8am to 5pm.

Hope to hear from you soon.

Sincerely

Andrea
Customer Service at GNS

I paid for a "free" sample of Acai berry. However 2 weeks later my account was charged more than $80 for a subscription I neither agreed to or was aware of, plus I never received any of the product that I "subscribed" to.

Can someoine tell me how to send this mess back to these people. I ordered the trial size and was suppose to be charged 5.95 for shiping. When i got the acai berry elite there was a trial size bottle of pills but on the invoice i was charged 184.00. The return was written in korean or japanise. I have no idea how to send it back or call these people. I have lost a lot of money for nothing. Please help! You can email me at poppy6gun@yahoo.com. This company is a scam for sure

This company is frauding people using different alias beware of website www.bobdask.com. They have picture of Oprah on site promoting Acai Berry Elite. Billing unauthorized credit card purchases from Bright Discounts and Diet Pureburn. They are charging purchases to credit cards without authorization in total 200.00 taken from my credit card. Had to cancel credit card and have them investigated for fraud.

Charged my account in the amount of $29.95 without my knowledge. I had only received the free trial pills by only paying the shipping and handling. No other charges was to happen.

To: Wes

We are sorry for the inconvenience you have experienced with us. It sounds like you were not properly taken care of and you had a problem getting through to our company. We deeply apologize for the experience you had with us and we would like to help you and offer to reship the package to you and extend your money back guarantee so you can still try the product and have time to send it back for a full refund. Please contact us again and explain your situation to us.
We hope to hear from you soon. Our number is [protected]. We are here Monday through Friday 7am to 7pm MDT and Saturday and Sunday from 8am to 5pm.
Sincerely,
Supervisor at GNS

FIRST...NOTIFY YOUR BANK AND HAVE YOUR CARD CANCELLED AND REISSUED WITH A NEW ONE! THEY CAN'T GET YOUR MONEY IF THEY DON'T HAVE YOUR CORRECT CREDIT CARD NUMBERS!

Hi, I am so glad to read this comment about Acai Berry scam. I have had the same problem someone is hacking into my friends yahoo messenger account messaging me and pretending to be them saying that they have tried the product and that I shaould buy it too! This is a lie! Don't fall for this scam and I am reporting Acai Berry to the BBB and the FCC!

i orderes only the trail size for acai at only 3.95 cents and no futher charges were to follow-but they charged my charge card another 79.95 which i want taken off my card as soon as possible premier bank card---[protected] thank-you for taking care of this matter and please send me a confermation and cancellation notice over e-mail with the date about 3weeks ago when i e-mailed you to cancell this product.at attitudelovechipus@yahoo.com
--

I ordered the free trial of $5.95 and was billed $79.95 and they enrolled me in a membership of $85.50 charging all these amount to my credit card. I want my money back

I AM VERY DISAPPOINTED WITH THIS WHOLE SITUATION..I TO HAVE FALLEN VICTIM TO THE SCAM OF THESE SUN OF A YOU KNOW THE REST..I DID THE 3.95 SHIPPING PROCESS AND YES WAS CHARGED 87.13 PLUS SOME LADY CALLED TO CONFIRM THAT I HAD ORDERED THE ACIA BERRY AND IT WAS ON THE WAY AND BECAUSE I ORDERED OFF LINE THE COMPANY IS SENDING OUT 2 PLANE TICKETS FOR FREE AS PART OF THE PROMOTION..WELL LETS JUST SAY I SAID NO THANKS.. SHE PITCHED AGAIN I SAID NO AND THANKS..AND IN THE END I MADE THE MISTAKE OF SAYING YEAH OK..AS IN YEAH OK ITS FREE MY ###..AND U BETTER BELEIVE THEY CHARGED MY ACCT AN ADDITIONAL 35 BUCKS AND SUM CHANGE..THIS COMPANY IS FULL OF BULL SHYT..IM SENDING THEM BACK 1 PILL..THIS IS GOOD BUSINESS.

I ordered the $4.95 trail for my daughter then a couple of weeks later they took $74.94 dollars out of my checking acct. with out permission then I got another bottle did not open my Bank told me to send it back so I did. Then I called them twice was told they couldn't give me my money back then he said $15.00 I said no I want my full refund then he said $49.00 dollars said no, I wanted to speak to his supervisor he hung up on me. I called back to be told no supervisor was able to come to the phone just write a complain and send it to an address in Corna Ca. If I don't get my money back in full I am bringing my lawyer into this. I stopped my bank card so no more money will be taking out. These people are scam artists and need to be stopped.

I ordered the sample of Aci Berry in October to which I was charged $4.95 and received, then I noticed that they charged me an additonal $126.40 on the 19th of October for something I have never received and again on the 2nd of November they charge to my visa $131.35 under the name of Global Wellbeing. Visa suspected that that was a fraudulent charge so I have been credited and Visa is now going after Global Wellbeing. I am trying to recoup the $126.40 but to no success as this time. I can't seem to find a way to contact this company.

Be very careful when taking trials of the Acai Berry products. I was fortunate and had my credit card company alert me that a trial I was going to do was from a company that has been investigated for fraudulent activity so they reversed the charge of the shipping immediately (they called the same day I made the charge) and closed my account. I have to wait 5 days for a new credit card but from what I'm reading it is worth it! The fine print in the offer for Acai Berry Detox says you have to return the unused portion of the 30 day trial 15 days from when you place the order to not be charged. Depending on how long they take to mail it to you, it is not possible to even receive it then take it to the post office and return it in time. That is how they scam people, and the only way I found this info was clicking on the small links at the very bottom of their web page. Unless you really want to use it and pay full price, don't take the trial offers!

I placed an order with this "company" on July 11. As of July 27 I had not received the order. I called on the 27th to cancel the order since I had received no product. Imagine my surprise when I saw the charge for 86.42 on my card. I called immediately and was on hold for a long time. It was expalined to me that I had a 15 day "trial" period before I was charged. I explained that I never received the product. How could I have a "trial"? Long story short I have to wait until I receive the product, write my cancellation number on the front, and then ship (I pay shipping) it back to them. Then I have to wait for my refund. I have never written a complaint before. I seriously think that this is a scam.

After ordering a sample for $3.95, I was charged for more shipments $80.00 plus dollars when I never agreed to further orders or authorized any further charges.
I have never ordered anything from the company other than the free sample. I have not opened any of the bottles that wree sent to me. I WANT a FULL REFUND of the money charged on my account and once I receive that I will send all the bottles I have received.

Please send a response back to manjunair_123@yahoo.com within 24 hours.
I am very upset with this cheating and please do not force me to go to further actions.

Your refund policy is not very good. It says you have a 15 day satisfaction guarantee return policy on all shipments. However, it took almost that long just to get the product. You don't have enough time to try the product because you have to turn right around and send it back. I want you to CANCEL my account! DO NOT CHARGE ANYTHING TO MY CARD! My order # is: 1158922. It is impossible to reach you by phone! I have already contacted my bank about this and I am going to meet with my attorney on Tuesday. The whole ad that you have placed is completely FALSE ADVERTISING! I can't believe Oprah, etc. would endorse your product knowing everything that your customers have had to go through with this company. Again, CANCEL MY ACCOUNT & DO NOT CHARGE ANYTHING TO MY CARD! I also want confirmation that my account has been cancelled. Your product is in the mail being returned to your company.

Hello,

I orderd the free trial version of ACAI Beery Detox and was shocked to find out that a $140 charge has placed against my VISA. he fine print somewhere siad that this product will get sent unless I cancel. I already complained to VISA. SO please cancel this. I think this is a like a scam. I don't want the product. I still have a 80% full bottle of the trial sample. I don't need anymore and so far the product has no effect. Please refund my money. I will see which organizations and newsgroups I can complain too. I just found out about this charge today. Customer No. 4219305 Order No: [protected]. Order Date: 06/07/2017

Sincerely,
Ray Van Raamsdonk

I have only ordered the trial size of this product. And i will pay nothing more i will cancel my card cause i do not have the extra money for this. The website says nothing about sending you more or billing you more. This is why i do not order on the internet. I always get took. Acai berry did the same thing they give you a free 15 day trial but you don't receive the product until the 17th day so you really don't get a trial at all then the 2nd bottle shows up on the 18th day so they can charge you for that to. So before you even try the product your being billed $87.00 before you try the product this is rediculous. There has to be a different way of promoting this product if it does work because you make a consumer unhappy they will not try your product nor will they promote it. Something needs to be done to protect the consumer. I would like all my money refunded from Acai Berry and i hav'nt talked to anyone yet at cleanse pro x . I tried calling to cansel and i sat on the phone for 15 min. Finally i thought i got someone but it just said thank you for calling and it disconnected me. Very frustrating . My email address is gwenlz@yahoo.com thank you

Buyer beware! This is what I recieved back from the AdvancedColon. Can only assume that it will be the same for the Aacai Berry. Of course I got both. Canceled right away, but feel pretty screwed! Should have read conditions more closely, but it is a rip off! And on top of that I have not lost any weight and once you get the colon capsules it says on the bottle not to take for more then 7 days!?!?!? WTF?

Our customer support team personnel has replied to your support request

Thank you for contacting Email Support. We appreciate your email and update.

We reviewed your account and found out that you have subscribed to our Mail-In Rebate program (a 60-day program).

If you select to purchase Product through our Rebate Program option, these terms and conditions apply to you. When you place your initial order by clicking the “Submit & Confirm” or similar button on our Website, we will send you our Deluxe Weight Loss Kit which consists of the AdvancedColon Meal Plan (www.AdvancedColonplan.com) and 2 bottles of the AdvancedColon Supplement (Each bottle contains 60 capsules) for 2 easy payments of $99.96. Your credit card provided today will be charged $99.96 (plus s&h) and in approximately 30 days you’ll be charged the balance of $99.96 and you will not incur any further charges. By completing the full payment of our Deluxe Weight Loss Kit you may be eligible to receive a rebate up to $99.96.

Please see the link for more information: http://www.AdvancedColon.com/rebatelive/terms.php

If you cancel your account, the Mail-in-rebate is not valid anymore.

For more information you can visit the terms and conditions of the Mail-in-Rebate http://www.AdvancedColon.com/rebateb/rebate_info.html

If you have any additional questions or concerns, you may contact Customer Care Support by visiting http://www.AdvancedColon.com/customercare/. If you would like to speak to a live agent please call during staff hours from 9 am to 6 pm EST.

Thank you,
AdvancedColon Email Support
[protected]

DO NOT order the "free" Natures Acai Berry supplement. Although they state that they will only charge you $4.95 for S&H and indeed you will receive a bottle of "acai berry, " you will also be plagued with having given a random company your credit card information. In addition, Nature's company will happily give your information to 2 other companies, Fit Factory and Cost Smashers, who will then enroll you in a "free 21-day trial" of their products. This is not mentioned on the Nature Acai Berry website, not even in the fine print. Lesson #1: You are better off physically walking into a store and purchasing this supplement rather than giving out your credit card information to random third parties. It may cost a little more initially, but the money you will save on not being involved in this scam is huge! And by the way, the acai berry supplement contains mainly Chromium at 63% of the total capsule, in addition to, Green Tee Extract of 225mg, CAFFIENE of 135mg (very healthy for you...sense the sarcasm?), Acai extract of a mere 50mg, and finally L-theanine of 8mg. I am a physician and I have never heard of L-theanine in my career, so the ingredients are likely a farse.

After more than 45 minutes on the phone with the representative at [protected] to cancel Fit Factory and Cost Smashers, I was given 2 confirmation codes; one for each company. After attempting to get the rep to agree to send a written letter of confirmation to my home address, she insisted that I give her my email address. I asked her, "You sent me two emails already enrolling me in your product line and you are telling me that you do not have my email address in your system already?" She beat around the bush for many minutes and I refused to give out my email address, since they already have my physical address, b/c she made me verify it upon answering the phone. I then asked for a physical address for the companies and she again beat around the bush with me and acted like she was typing something, which sounded like it must have been a novel for all the typing she was doing! Again I asked for a physical address and she answered with, "Ok, I am just sending you a confirmation to your email address." Now all of a sudden she had my email address on file and was sending me a confirmation. Again I went back to the question, "Can you please give me the physical address of these companies, " and this time she said hold please and immediately placed me on hold. I thought this was the end of the call and that I would be dropped shortly. However, she came back on the phone and gave me this address: 2620 South Maryland Parkway Las Vegas NV, and no zip code. Then I asked if she was physically located at this address in a call center or the like and she responded, "No, I am in the Phillipines." Super, I thought.

In the background during my phone call I heard people coughing and sneezing, I heard loud noises like heavy machinery in addition to many other bizarre noises. At American call centers, from having worked for Sprint Telecommunications years ago, the headsets they use filter out that type of background noise and also the cubicles are set up to ensure that other noises do not interfere with the call. Why do I address this issue? Because this clearly indicated to me that this girl, who probably has no idea who she is working for, is in some factory or sitting in her "house" answering calls for $2/hr from some company in the States that doesn't even physically exist!

I was infuriated, to say the least, that some company would distribute my information without a disclaimer regarding it on their website. However, I realize now how ignorant and naive I was to actually have believed that I could safely order a supplement online from a website that I now realize had no credentials. It wasn't like I went to walgreens.com or GNC.com or some other credible American company. Lesson #2: If you haven't head of the company before, and you cannot find any other information about them by Googling the name besides websites about it being a scam, chances are, its a scam!

I hope that my bad experience with these "companies" will at least be a testiment to others so that you do not fall for the same scam that I did. Please, please, for your own good, do not order Nature's Acai Berry unless you have the extra time to call your credit card company to request a new card with a new number, call Nature's and sit on the line for 30 mins before getting anyone to answer, and have the tolerance to put up with ignorant people.

Applied for free trial product on line.Was never advised they would be taking $79.96 out of my account for next months supply of acai berry that I did not authorize.c7

I signed up for a free trial for Acai Berry diet tabs and agreed to only pay for shipping charges of $4.99.

I received my free bottle of Acai Berry. Upon receiving my credit card statement I noticed unauthorized charges for $79.96 from Nature-Acai, a $29.95 charge from DJM*Lifstylefit and a $2.95 charge from DJM*Costnsave. I had only agreed to the $4.99 shipping charge.

Currently these charges are under review by my credit card company. I have notified each company to stop charging my credit card immediately.

These companies are rip-offs.

How is this being done to be sent from my Yahoo Messenger contacts to me? And what can be done to stop it?
Message comes as follows:
BUZZ!
****** * ******: Well I finally ordered those acai berry pills that I have been hearing about all the time and it has been 2 weeks now and I lost 22 pounds already, so I am living proof that they did work and still are working, best of all they cost only five dollars to try at http://hyrnak.com
****** * ****** has signed out. (5/19/2017 3:38 PM)

Last message received on 5/19 at 2:58 PM

I am also a victim of this acai berry scam. They used a yahoo messenger contact in my contact list to send messages to me purportedly from my contact, endorsing and testifying to the effectiveness of the product and to get a free trial bottle, which I did. Before I could even finish the trial period, a charge has already been taken from my credit card. I experienced headaches and lost no weight during the 1st week. There is no tel no., no website to dispute the charge after I returned the product. Worse is my credit card did not honor the dispute because it wanted me to do it with the scammer merchant which is impossible.

Vanessa Peralta

I too received my credit card bill and was charged for the initial $5.95 plus $1.00 for the free trial, which I did order; however I did not agree to any further purchases, in fact I returned both shipments that I received, which I did not agree upon. I called the companies and cancelled anything that they thought THEY had agreed upon. I insist upon a full refund of $79.96, $2.95 and $89.95 and $85.91, credited to my credit card. I was stupid to fall for this sample, but I thought that was all that I would be getting unless I ordered more; however that does not alter the fact that this company is a RIP OFF Company.

I was also taken by natures acai berry. I only agreed to the free trial bottle and paid the shipping and handling cost, then i started seeing additional charges of $79.96, $2.97 and $29.95. I called the toll free # and they told me that my membership would be cancelled. What membership? I never agreed to a membership. This company needs to stop lying to everyone. Im sorry i ever decided to try these pills that dont even work!

I was charged $79.96, for a product that I wanted to return and was told I didn't have to return and I wouldn't be charged. It is on my credit card bill.

I agree with the complaint. I called and said I wanted to return because I can't take Green Tea, and I was told that I didn't have to return and there would be on charge. On my bill there was $29.95 charge. I don't think they are being honest with the people that are buying with there company.

GNC is doing the same scam that you just mentioned.

we are from Canada, Alberta we also ordered the acai berry diet and they charged us close to two hundred dollars. when we phoned then they said there was nothing they could do. and we haven't even received the diet pill. mind you they sure would have to work really good for that kind of money. We sent in a stop payment just in case they try to take more out.

It is a same thing happening to us we have ordered the trial Nature Barry product for the shipping cost and we have received it. In August I have seen my credit card statement they charging a full retail for their product which I have not ordered and have not received. I will try to call costumer service and my bank about an unauthorized draw from my account. What a scam!

Is it possible to file a "disputed charge report" with your bank? Also, you might want to file an official complaint with your State Attorney General's Office, and with the Better Business Bureau. A "friendly" email to Rachel Ray and Oprah might make them a bit wiser about what they are endorsing.

I wanted to try out the Acai Berry Diet Pills FREE TRIAL. I only had to pay the shipping and handeling charge of 3.95 dollars. I then got charged the next month for 87.00 dollars, making my account go negetive. I tried to cancel my order and called all the numbers that were listed. But, no one could seem to pick up their phones. I tried talking to someone on a chat about cancelling my order also, they're too dumb to understand anything I was saying. I was told to check my email account for a verification code. I checked both of my emails and there were NO verification codes listed. All I want to do is cancel my order so I don't get charged anymore. I do not have the money to keep getting over charged for diet pills that don't even work.

3/1/2010
Google Web Alert for: "American Fibromyalgia Syndrome Association"

¤¤ Pure Acai Berry Diet Pills 1500 mg ° 100% Pure Acai - No ...
Kristin Thorson, editor of the Fibromyalgia Network and President of the American Fibromyalgia Syndrome Association Women's Symptom's is designed to help ...

http://www.complaintsboard.com/new_complaint/

We hate being linked to this totally illegal website. It happens often with other awful sites and we don't want our donors (we area 501(c)3) thinking we promote these lying claims, etc. Am I complaining up a tree or is there an entity to complain to?

Janis Leibold
janis@fmnetnews.com

I ordered a free trial of Acai Diet pills and then $87.13 was taken from my debit account. on 12/2 and then agin on 12/19. I called on 12/3 and was told it would take 7-10 daysfor a credit. . It was not credited back to my account till 12/25. I am still waiting for the second payment to be put back into my account. I have made 8 phone calls regarding this problem and all I ever get from the represntative is that she will forward my concern to there billing department. I do not have $87.13 to put out on diet pills. I told the person on the phone that I didn't receive any other pills other than the free sample and that it bothered my stomach and wanted to cancel. Now the one phone number I have is disconnected and the other # I have constantly says the mail box is full and not accepting any other calls. I would appreciate it if someone can help me with this problem. The last time I called I asked to speak to a supervisior and waited on the phone for 30 minutes. When the person got back on he told me I will still have to wait and when I complained he just put me back on hold.

Thank You
Cathy Harland

My daughter ordered a free trial order of these pills... we had to pay the $5.95 shipping/handling. We never ordered any more pills. The company keeps charging my credit card $88 and $94, within 5 days of each other. I tried calling the company phone number, which gives a recording for a website, which goes nowhere. I tried calling the number on the insert, and it just disconnects after ringing. This is a fictitious company who is ripping the public off... and getting away with it. The web-site I went to lists NUMEROUS entries of the exact same problem, and even the exact same charges to others credit cards. I am calling the better business bureau next. I have since had to put a suspension on my credit card and deal with this crap on my own. It's not right!

I order a free trial of the Acai Berry Diet pills, which was only 15 pills. They said you had to call within 14 days to cancel subscription or they would automatically mail out a new month's supply and charge the debit card you have on file $89 a month. I called the 800 number they had listed on their website, which was same one listed on my debit card statement. I couldn't get through during normal business hours, the line was always busy. I was unable cancel my subscription and therefore had to cancel my debit card so I would not automatically get sent a new months supply and be charged $89.

An unauthorized debit has been taken out of my account. I was charged for shipping, then it came out for the month however the deal is supposed to work and now it has been taken out again leaving my account in the negative. I do not wish to receive this product ever again and want my money back...

I ordered a free sample and paid the shipping of $4.95 and received the bottle of Acai Berry diet pills. THat was all I ordered and now on 10/26/09 my bank shows a charge of $79.95 for what I do not know. I have received nothing for this charge and did not authorize it. How do I get this straightened...

I ordered a free sample of Acai Berry, I was then charged 2 payments of $87.13 on 12/2 and 12/19. I called on 12/3 and cancelled. I was told it would take 7-10 business days for my refund. I received one credit of $87.13 on 12/25. I am still waiting for the second refund. I have made at least 12 phone calls about this and all I ever hear is that they will forward my concerns to there billing dept. Now the number that I have is disconnected. The other # constantly says the mailbox is full and not accepting new messages. I need to get this money back into my account. I don't have that kind of money on diet pills.

Cathy Harland

I was charged on my credit card four times: 39.95, 4.97, 2.97, and 87.47... I have received the refund for 4.97 and 2.97 but the other two charges are still in my credit card's statement!... I dispute these charges and every time that I call them they said that they will refund me in 3 to 5 bussines days... its been already more than two months trying to get the refunds! :((( I'm really mad! I want to call the billing department but I can't find their phone number!

I have been charged as well feel ripped off . This is awful they can get away with this !

cancel your credit card, its a scam