Acai Berry
Reviews and Complaints

Sorry about your experience, these people are not inept, they are thieves who are quite good at what they do. As like many other scams on line, they make their money by obtaining your credit or bank information and enroll you in some impossible to escape from plan. Cancel your card immediately. You will likely not get your money back, as these companies usually operate outside of the US. You will not get anywhere with their customer service department. They don't get rich by being honest. Good luck, and cancel that card before they do any more damage. I fell for Colon Cleanse 3000. You are in good company.

PS - spread the word to all your email friends and tell them to spread it as well. I now refer everyone I know to this website. I have also lodged a complaint with the US Postal inspector as they blame the postal service for the delivery failure (the product coming within a day or even after the “free” trial period is over), as well as the State Attorney General’s Office in the state they shipped from.

https://postalinspectors.uspis.gov/forms/MailFraudComplaint.aspx

Valerie,
if you read the terms and conditions it states(there are quite a few of these companies doing this so it may vary slightly) if you are not happy with the product, cancel within 15days to terminate the contract, otherwise they will continue to send you products every month and credit your card. I suggest you get onto your bank and arrange to stop any payments to them or cancel your card. And the tricky part is to get hold of the company and cancel any furthur orders. Good luck. Many have been caught out by this.

I had to call 118 661 to get area code for these two numbers that were on my bill. one is netherlands and the other is finland.

they have unsubscribed me, but claim that i should have called within 15 days to get a refund. I am gonna find a way to get my £76 back! even if it is from the bank LOL!

I bought this free product as well, i was expecting to pay only for shipping and handling, and i noticed on my credit card bill a whopping £76. i called the number 10 seconds ago and cancell the subscription. unfortunately it seem like i wont be able to get a refund of the money already stolen from my account. the number is from netherlands. dial [protected].

I havent even tried the product as yet! but i am totally put off!

I ordered the trail product of acai berry costing £4.20 on October 8th.On Oct 27th HelpYourHealth have taken out of my account a further £75.15 of which I have had nothing sent to me nor did I order anything else from this company. I have rang two numbers +[protected] and +[protected] of which I have had no luck with.

I've had nearly $300 dollars charged from my account in days from HelpYourHealth. I think they just changed their name again, because it was from the 15 day free trial of AcaiBerry. The company is listed in UK, but number is listed in Poland +[protected]
I've disputed the first two claims. A third charge just came in within a day, so have to dispute that now. I'm cancelling my card asap. Hopefully I can get my money back. These guys are wicked.

Same again but was alerted by my postal office about the parcel and to send it back as numerous complaints from people. Only have had 3.87 canadian withdrawn as of yet but was given an overseas # to call but at moment they are closed as they are 6 hours ahead. try [protected] get a cancellation number and alert your visa with the number. Hope this works

has anyone tried to call the number? I tried but got nowhere. it doesn't even ring.

they did same thing to me.. i lost 119 us and i just want to ask if ithere is any chance to get my money back.. thanks.. and also acai berry..

they have done the same to me, told me its a free trial then all of a sudden my bank been charged. what is the process you been through to get your money back im not very good with stuff like this?

I have had the same problem with getting a trial package and then my visa getting charged two times for 119.02 us each. One company was called Health Time ph# +[protected] and the other WellAppeal+[protected]. Neither phone numbers are valid. I believe this is all happening through Acai Berry, but no where did I read anything about these other companies? I will be talking to Visa tomorrow to start an investigation.

Go to killphishing.com/historical-scam.htm and this company is part of a ring of scam artists and it tells you all of the different routes you can take to file a complaint against this company and also make sure that you click on the link and submit your information in detail where they are putting together a class action lawsuit against this company, I was scammed by Broma cleanse and Wytea and cancelled my card and will be sending off my investigation tomorrow, you can contact your bank and have them investigate the charges and credit it back. YOU SHOULD BE ABLE TO GET YOUR MONEY BACK IF YOU OPEN UP A DISPUTE. Hopefully this will help, if you need anymore assistance let me know.

I have been sent an additional bottle of the Natural Acai Berry supplement which I did not order and it was charged to my credit card without my authorization. The phone number on the web site has been cancelled. Please be careful when you go to that site!

pless take my name off

wen y gont to resive my order y order on11/07/2009

Same problem I am having.

I am from Kansas and I too have had trouble finding out how to cancel my subscription. I had to cancel my debit cards at the bank. This site is a BIG RIP OFF!

Ordered free sample with $4.95 shipping Then, I was charged $87.35.Now I have to spend $20 at the bank to stop anymore thefts.This internet is not worth it! I'm going back to Mail!

I am an ex Local Billing Limited employee, the owners of www.acaiberryexclusive.com, www.acaiberry-lifecleanse.com, www.absoluteacaiberry.com and another sites with these fake diet products (colon cleanser, acai berry, resveratrol). They are operating using various companies: Viv3Labs for Europe, FMW Laboratories for US And, lately, to avoid the problems caused by the scam using Viv3Labs, they are using Trading Planet Ltd for Europe and Information Tech Systems LTd for US. Also, they are using PurpleSky LTD at Cyprus for Europe. Lately, they are using some companies opened to process credit cards for the porn industry (LB Pride Studios, LB Envision Net Worldwide, etc.- all of them are Local Billing Companies – LB stats for LB).
The business model is to offer a FREE SAMPLE, only charging you the postage (this is an excuse to get your credit card number) and, then, due to HIDDEN Terms and Conditions, charge people incredible amounts of money for pills and nutraceuticals (in some cases more than 80€ /bottle), which in any retail place cost less than 6 US$ per bottle.This business model is, basically, A SCAM.
The owners of those sites are Deepak Argwal (http://www.ccap.ph/index.php?option=com_content&view=article&id=106:deepak-agarwal&catid=76:hot-topic, who, apart from this business –contactcenter, legal-, is running more than 2.000 Porn Sites –see DeeCash.com-), Clay Douglass (http://www.linkedin.com/in/claydouglass) and Mitch Platt (http://www.linkedin.com/pub/mitch-platt/4/271/878).
It is easy to find them through the information that appears on the site registration of www.acaiberryexclusive.com.
Now, they discovered this hole on their ability to remain hidden and are registering the new sites using a Marketing company located in the US, Moniker OnLine Services
ACAIBERRYEXCLUSIVE.COM - Whois Information
Registrant:
Douglass, Clay clay.douglass@viveraglobal.com
Viv3 Lab Limited
Unit 5, Mill Road Industrial Estate
Linlithgow, WL EH49 7QY
GB
Domain name: ACAIBERRYEXCLUSIVE.COM
Administrative Contact, Technical Contact:
viveraglobal, Hostmaster hostmaster@viveraglobal.com
Viv3 Lab Limited
Unit 5, Mill Road Industrial Estate
Linlithgow, WL EH49 7QY
GB
+44.[protected]
Another evidence that Local Billing is behind those companies is consulting the impressun of the web pages (for example www.absoluteacaiberry.com, http://www.absoluteacaiberry.com/frontend/join/impressum/site/4349#utm_source=az&utm_medium=16935&utm_term=none&utm_content=Absolute+AcaiBerry) and seeing that is a Local Billing company behind them:
Impressum:
LB Pegasus Limited
29 Wordsworth Gardens
Dipton
Stanley
Co Durham
DH9 9LG
United Kingdom
+[protected]

LB is for Local Billing….
And also resveratrol product site, www.winedetox.com, the impressum of the page (http://www.winedetox.com/frontend/join/impressum/site/4347#utm_source=cx-es&utm_medium=31922&utm_term=resveratrol&utm_content=ResVmax) is the following:
Impressum:
Trading Planet LTd.
56 Thorton Close
Pelton
Chester Le Street
Co Durham
DH2 1QH
United Kingdom

Also, they are using a company called Phytoscience, located in the same address than viv3, to make the handling and the postal distribution of the products. The manager of Phytoscience is called Chris Swanson and his email is chris@phytoscience.co.uk.
Other addresses to find those sca...ers:
Local Billing Ltd, Pau Claris, 100, 08009 Barcelona, Spain (they are operating from here under the name Tucana Corona, it is an useful contact for the police)
dee@contactcenter.com
clay.douglass@localbillinglimited.com
mitch.platt@localbillinglimited.com
claydouglass@gmail.com

Hi

I am very surprise and disapointed to see the scam Absolute Acai Berry is aproved and upported by serious web site like the weekly health news and other web sites too.

Normand

Hi i have just had unauthorised transactions withdrawn from my bank and got on to it immediately this morning ..rang the bank. Bank said it happens all the time...its a scam... he asked me to send a registered mail written letter to the company whis is he says this company below..and then they can act on it.. so here is an example of my letter.

Far End Services LTD
PO BOX 10276
Desmoines OIWA
50381 USA

To Whom It May Concern,
I withdraw any authority for your company and also your associated companies to draw funds from my Westpac Account in Australia.
I did not even complete the forms on the net. How is it that you have managed to take funds from my account? I have not even received any product even if I had completed the forms.
I spoke to ...Westpac Bank this morning (11/11/09 at 7.09am) to ask about the unauthorised transfer of funds from my account. He kindly informed me that it was your company that had debited my account twice.
I would like a FULL REFUND from the amount already debited from my account.
For further information please speak to... at Westpac on ... regarding my account.
Yours sincerely,
...

keep the registered mail receipt then the bank can act on it on your behalf ...hopefully this will help you and me i am sending it today...wish me luck...j

hi everybody who as been scammed by buying acai berry and life cleanse, have just printed terms and conditions out these are the numbers to ring but i would also go the to bank and cancel your credit card they should give you a cancelation number so i've been reading, i'm going to ring them myself in the morning and then go to the bank, what a plank should have known better! heres the numbers hope they help [protected] and for outside of the uk (+44)[protected] also have address trading planet ltd. labs, attention:legal, 56 thorton close, pelton, chester le street, co durham, dh2 1qh united kingdom

Stay away from accaiberryexclusive and anyone like them. This is a scam. I was billed 97 cents for the trial pills which never arrived. Then billed $120 a few weeks later then billed again for $117 a few days after that (plus international transaction fees!) and nothing has ever been delivered. I have had to go to the bank to get some legal muscle and help to get the debits reversed.
The proprieters and people working for these scammers all know what they are doing is wrong. Hit them with every effort to get your money back. The sooner they are all in jail the better.

That Comment was probably put there by the Company themselves. That Number doesn't even work.

Fuse Blown,
What Number was it You used to call and make your cancellation? when I made my order I got no confirmation e-mail, No Package, No Invoice NOTHING, Just a charge for a $119 on my credit card. Can't believe people would really resort to this as a means to Make a buck.

Hi all!
They cancelled my account in no time. Just stay on the line as it can take several minutes till they answer, but the call is for free so no problem!
Try this number: + 44 [protected]

I ordered Acaiberry & the cleanse product for a 14 day trial for a charge of $3.95 each. I received a totally different cleanse product than was shown on website and NEVER received the acaiberry product. When you try to call and cancel any further charges or check on your order this foreign sounding woman says that due to high call volume it may take a while for them to answer you. I have called several days in a row, from 1x a day to several times a day. You can never get thru to them. After 12 - 17 minutes on hold they automatically cut you off. Then they charge your credit card for an additional $89 and some odd dollars for something else I haven't received yet! What a rip-off. I am disputing charges on my card and hope and pray I get money back. PLEASE DO NOT TRY TO BUY THIS PRODUCT! IT IS A SCAM! FBI, GOVERNMENT OR SOMEONE PLEASE DO SOMETHING!

I found a discount offer at [protected] for the Acai Berry & Life Cleanse Products and I received the first shippment in good 60 pills each one. At 8-4-2009, Fourtheen day after I received a second shippment with the two bottles 60 pills each one and they charge my credit card with $237.26 but the charge came with another name on the credit card. Another fourtheen another two bottles. On [protected], another charge $237.26, but I not received products. I start to try to contact this company to stop the shippment and the charges but any of the telephone number work. On [protected] another charge for $238.04, but not products. 10-16-2009, another charge for $238.04 and not products received. they charge me $713.34 and never send me the products. All the charge to my credit card came with different names. What I can do for stop this?

I ordered the free trial of the Acaiberry and was told that I only had to pay $3.95 for shipping and handling. I thought wow that is worth a try. I waited for 2 weeks and finally it arrived and then the next day my account was chraged for 87.13 which is the full price for the stuff. So I called [protected] and told them that I did not authorize the change and she said that I had till the end of the trial period (14 days) to cancel the membership or I would be charged. Well it is kinda hard to know if you are going to like a product if you don't have it to try. The only thing that they could do for me is cancel my subscription and put in for a credit to the account and that would take 7 business days, if I don't se the credit on the account in that amount of time then I am to call them back and speak to the credit department. THIS COMPANY IS A CROCK. I WILL NEVER USE THEM AGAIN AND I HOPE THAT THEY ARE SHUT DOWN SOON!

Ordered a free trial from a Rachael Ray website - postage paid by credit card of $4.08 X 2 to Beauty Sculpt and Health Focus - received samples of AcaiBerry & Life Cleanse - 2 weeks later 2 charges of $125.65 by Anti-age Access and Dermasolutions and 2 weeks after that 2 charges of $131.74 by Global Wellbeing on my credit card - I did not agree to any further orders of the product, I did not received anything after the trial product and I have no idea how all these companies now have my credit card to fraudulently withdraw money except through Health Focus or Beauty Sculpt. I will return the trial product unopened if necessary. I have contacted my credit card company to block any further charges but how do I know some other company won't do the same (under another name - there are 5 companies now!) How do I get these companies to credit back the money they stole from me?

This company charges my credit card and mails me items I did not order. I have refused shipment twice and will not except any product from them. I have never signed anything and have not authorized charges.

Cela fait 2 fois que nous nous faisont debiter notre compte bancaire avec cette societe.

Can some one tell me where I can cancel the membership. I have no hope that I see my money back, but I do NOT will give them more.

Hello, I am the owner of Dermasolutons - The Skin Spa located in Burlingame, Ca.

We are not affiliated nor know the Dermasolutions Company charging for Acia Berry Products.
Our client come in for facial treatments/services and pay when their service is completed.

We have received many calls/ complaints. If you are a victim of these fraudulent charges, please report to your credit card company.

Has anybody been given their money back? I have just been scammed also and I cannot believe it. I am so upset. I have had £306 taken out of my account.

LIFE CLEANSE, HEATH SCIENCE, HEALTH TIME, FACE FACTOR, FEELWELL, AND CTT SINGAPORE ARE ALL SCAMS! THEY USED MY CREDIT CARD INFO FRAUDULENTLY. I DID NOT SIGN UP FOR THIS PRODUCT OR GIVE ANY AUTHORIZATION FOR 6 CREDIT CARD TRANSACTIONS OF $130. SCAM ALERT! DO NOT EVEN SIGN UP FOR THE FREE SAMPLE! 5 DIFFERENT COMPANIES HAVE MY INFORMATION SOME HOW! AND THE BILLING CAME IN A NAME THAT IS NOT MINE NOR A PERSON THAT HAS AUTHORIZATION TO USE MY CREDIT CARD! ...AND I CAN'T GET THEM TO REFUND MY MONEY! SCAM, FRAUD! BE WARNED!

this company is taking money from my account

I GOT STITCHED UP AS WELL .THEY HAVE TAKEN MONEY FROM MY ACCOUNT AS WELL

I ordered the FREE TRIAL in September and than canceled before the 14 days were up. I just now received a letter from the collection agency saying that I owe the company the money. I called them up and they were rude and wouldn't listen to what I was trying to say. The guy kept telling me that I should have and didn't read the terms. Which I did and it didn't say anything about what has happened to me. They are a bogus site and just trying to get money from people. I bet the product isn't even real of what is in it. They probably just say its good for you to get your attention so they can get more money from you.

I am still trying to figure this thing out. I'm going to fight this because they have misleading advertisement and are falsely charging.

complain to the attorney state general, haven't received my refund but complain! complain! to stop the scam of that company!

DID YOU GET YOUR REFUND?
IF YES, HOW?

WHO CAN WE CONTACT TO STOP THIS SCAM FROM EVER PROLONGING?

I cancelled my membership in January, 2010 and they are charging my credit card. I cancelled my order after getting my second bottle. which was in January. Nothing was charged in February, but my credit card called me and said that they charged my account yesterday 4/9/10. I did not get their product or i would return theit product.
I don't know what to do!
Sincerely,
Peggy Petropoulos-Kiriazis

I am returning all of the product you sent me. And I would like all of my money back. It was not made clear to me how this would be billed.

order trail of this product, which I never recieved and now there is a charge on my checking account for

88.64 which I did NOTauthorize and wish to have it refunded to my account as soon as possible. thank you, lisa Sabino

I went on line and ordered from this company; I never got a confirmation number nor did I get the product, but they charged me for the Acai Berry Tropic product. I got charged in my acct for $88.64. How can I get my money back. My number is [protected] or [protected].

I have been in the hospital and when I came home I ordered acai berry tropic online . They say it is endorsed by Rachel Ray. It was a free trial offer for the amount of $4.95. They then proceeded to take $88.67 out 14 days later, which I did not agree to and overdrew my account . All together they cost me $167.67 extra out of my account. I am on a fixed income and cannot afford this kind of mistake on their part or mine.

I have had an unauthorised deduction from my credit card from this company. I had cancelled all orders and have emails of cancellation, yet money was still taken. Would like for there to be a law suit against this company! Who can afford $100.00 to be taken from their account!

These people are total scam artist! lucky for me I was able to detect it from the similar situation I had been in with ACAIBERRYPRO! but they will definitely scam your credit card by overcharging and not allowing you to cancel your 'free trial'! DONT BUY THIS CRAP IT'S ANOTHER FOREIGN SCAM!

I was also scammed by this company. Ordered their product on a supposed 30 day trial, only received a generic receipt on email with NO contact information. Never received product. responded via email (since that was the only information I had) asking them where my product was after 20 days. Never got a response. Dug through the internet until I found a phone number, but got a messaging service, ask where my product was. Never heard back. Emailed again, never heard back. Finally got back on the internet and read all the complaints about people not receiving their product and getting charged anyway. Got my credit card statement and sure enough, they had charged me as well. Called my credit card company and got a red flag put up with this company so they couldn't charge me again. And do you believe to top it all off they have now sent me a collection letter because they could not charge me another $88.64, for product I NEVER RECEIVED.

I concur strongly with prior complaints about this company. Several years ago, I submitted for a "free" 14 day trial of this product. After 14 days, I had not received the product and emailed the company to cancel my order, as the "trial" period had passed and I did not have the benefit of actually trying the supplement. I made sure to say that I was no longer interested and that I fully expected that my account would not be charged. Within a day or so, my bank called saying that Acai Berry Tropic was attempting to charge me for the unreturned product. I told them the circumstances and that I'd cancelled my order and they agreed to keep blocking the charges. This company KEPT trying to charge me, kept sending me billing emails about my failure to comply with the terms of the trial, etc. And I kept responding, both to customer service and to billing that I had cancelled my order due to not having recieved my trial bottle within the allotted time. Eventually I found a number and called and told them in no uncertain terms that I wanted nothing more to do with this and I refused to pay for something I did not receive. They offered me a $50 Target gift card for my trouble (which never came), sent me the samples anyway, and then began calling me about my bank blocking the charges for my unreturned product. I told them that if they wanted it back, they needed to send me a prepaid return shipping label, as I was not going to pay to send it back (as per original terms of agreement) since I was not the one who failed to comply with those terms in the first place. The man with whom spoke kept telling me that I had to pay to send it back as I agreed to do when I requested the trial. And I said AGAIN and AGAIN, I did not break the terms of the trial; the company did when they failed to send it on time, and when the failed to respond or comply with my request for cancellation. Luckily I never actually had to pay anything because my back was fully cooperative with blocking their attempst at charging me. However, eventually they turned me over to a debt collector who called more than a year later to inform me that, while she understood the situation and something similar had happened to her, there would be a negative mark against my credit for failing to settle the account. The moral of the story, boys and girls, is that you should just never ever ever sign up for a "free trial" of anything online or any other place because it is not worth the harrassment, the dishonesty, and the black mark on your credit history, however small it may be.

i keep getting a past due amount by email for the trial period that i fell for in january. The past due amount email started in June. the [protected] number does not work as of June 15, 2010 bot the email keeps coming about every other day. Any one hav any idea who i can contact to find the right address and number