Menu
For Business Write a review File a complaint
Anderson Windows & Doors

Anderson Windows & Doors review: Junk product 3

T
Author of the review
2:29 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

MY EXPENSIVE & SO CALLED SUPER DOORS DELAMINATED IN 10 YRS. ThEY ARE ABSOLUTELY FALLING APART. THE WARRANTY FOR ANDERSEN PRODUCTS WERE ALWAYS TOLD TO BE 20 YRS
I KNOW I SOLD THEM.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

3 comments
Add a comment
L
L
Lisa Ff
Cranston, US
Jul 10, 2011 11:04 pm EDT

12 year old doors falling apart, see photos

L
L
Lisa Ff
Cranston, US
Jul 10, 2011 11:05 pm EDT

Anderson Doors falling apart

View 0 more photos
K
K
Karen McNish
Lyn, CA
Nov 07, 2014 8:55 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Four years ago we purchased an expensive storm door from Home Depot made by Andersen...it has been a piece of junk since the first few months...It LOOKED gorgeous..for about a year and now it's disintegrating...corroded, the handle falls apart, the door closer broke right off(plastic on the inside), the sweep fell apart the first winter...we found out there is a 12 year warranty...great...except when we complained and got a warranty letter to have it replaced, we went to Home Depot only to be told that we would have to PAY upfront for a new door and be reimbursed when it came in, we had to pay for the new handle, sweep and closer, we had to remove the defective door and take it to Home Depot, we had to pick up the door or pay to have it delivered and we'd have to pay to have it installed again...my answer - NO FREAKING WAY! I'm still fighting with them but getting no where...worst, shoddiest customer service that I have ever experienced...