Andreessen Horowitz review: Bitcoin crypto trading

Hi team,

I want to complain about the below trading platform :https://www.btcoinec.com/h5/#/pages/assets/tradeAccount?currency=3&type=change

I invested a lot of money in the trading platform in a matter of 1 week.

When i tried to withdraw the money , i got failure messages saying user unable to withdraw money ( please see screenshot attached) . I completed the transaction volume still i was unable to withdraw.

I got this message from customer service email

[protected]@gmail.com

Dear BTCoin users:

The platform's security risk control system detected a large withdrawal application from a non-authenticated trading account (UID-1086839), which was suspected to be an abnormal operation. In order to ensure the safety of the funds in the account, the security risk control system automatically freezes the funds in the account based on big data.

If the withdrawal request is made by you, please complete the verification process after receiving the email:

Step 1: Change the account login password.

Step 2: Deposit 1103.2 USDT into your trading account (15% of your current trading account balance). This is for the system to confirm that it is you who is operating the account.

Step 3: Upload your ID card photo for real-name authentication.

When you complete the verification process in sequence, the system will automatically unblock your account within 30 minutes after confirmation.

After this I deposited 1103.2 usdt into the trading portal and followed all necessary steps. I uploaded my PAN card in the trading website also.

I had uploaded my PAN card ( India) kyc document in the portal but i got following message:

However now again i got message asking me to deposit 1000 usdt for advanced verification.

Please complete the following steps to activate advanced certification.

1: You need to deposit 1,000 USDT as a deposit for opening advanced certification (deposited into your trading account).

2: Provide the following advanced certification materials:

①: Provide bank transaction documents for the last 3 months;

②: Provide the electricity bill payment list for the last three months;

③: Provide current residential address information

I dont have any money anymore left as you can see attached screenshots. i have lost all my money in trading website. I would kindly request you to please return my money back. My UID is

1086839.

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