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Ordered toy for grandson for Christmas got wrong item now they won’t exchange or refund card. Think they’re a scam company out of UK.
103 Albert Embankment, London SE1 7TL,United Kingdom
Li Fiona （LC net）
2022/11/25 GMT+8 10:53
Hi,
Sorry to hear for the above，after checking, we noticed that your above order for the item is wrongly packaged by our warehouse worker, In view of his hard working and difficult family situation, company will not pursue the loss and shipping cost of the wrong product price difference.
And he is willing to subsidize his own 20% refund to you to bear his own mistakes.
Looking forward to your understanding, and give the most sincere blessings.
Steve Cleer
2022/11/23 GMT+8 06:04
We ordered a toy excavator with remote $49.99 for Christmas! Got some stupid scarf
From: Steve Cleer
Date: November 25, 2022 at 7:17:07 AM CST
To: LC net
Subject: Re: [LC net] reply：Excavator Order ： WH07-[protected]
NO! Not acceptable! Your mistake. Don’t care about your problems! Will be making a credit card claim! This is going to be made right. Don’t want this piece of crap scarf! 100% credit card refund is all that acceptable! Also will make sure your business is known as a SCAM!
Steve Cleer
Sent from my iPhone
On Nov 24, 2022, at 8:53 PM, LC net wrote:
Sent from my iPhone
Desired outcome: Please refund
Be sure go to Federal Trade Commission file a report. Might not help us but will alert others,
This Company has crossed the line. Reviews online reveal thy are baiting and switching which is a crime. This elder will be getting a three time amount they scammed me of. See Texas laws on financial elder abuse laws.
Bought 2 e bikes and a Tablet from this company under they're website polyna tracked the shipping number they gave me and when it arrived all that was there was 2 pair of socks WHERE ARE THE ITEMS I REALLY ORDERED