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Ok, this company AP9*24PROTECTPLUS keeps Charging me on my account and I don't even know what this is! STOP F***** CHARGING ME [censored]!
I also was charged $14.95 on my AT&T card from 24ProtectPlus. I have not ordered or received anything from this company. By chance or not; this amount is the same as my monthly charge from AOL.
I just checked my bank account this morning and I also saw a charge from this web site. I never ordered this and doubt that it even works.
I used the People Finder website for a 1 time person search of $9.97. This Ap9*24protectplus [protected] Ct company, if it is
even a company charged my card $14.95. I never signed up for this service. I'm pretty sure this is illegal. I notified my card company and stopped all payments to this company and notified the BBB and Consumer Fraud agency and you should do the same.
http://www.consumer.gov/sentinel/index.html
This company is known by credit and debit card companies. Dispute the charge to your bank or credit card as unauthorized. If you dispute, it will help in the long run. If visa can see that this company is charging cards unauthorized, they could lose their rights to their visa membership.
USA People Search is another scam site for the rip-off 24protectplus scam.
I was charged $14.95 on two separate occasions (on my debit card). I called Bank of America to dispute the charge, and to my surprise, they said that by law, they could not file a claim on them. Apparently, this AP9 24ProtectPlus is affiliated with Bank of America in some way--they can market to Bank of America customers and send direct mailings to them. They told me that I would have to call the company directly to dispute the claim. By then... I knew it was hopeless. I changed my card number.
I then called this AP9*24PROTECTPLUS company. You know this company is shady when the first thing they ask is your credit card number to locate your membership record (since I obviously have no idea what my membership number was since I have not received anything from them). I was then transferred to a customer service person who asked for my name and city/state. They couldn't find my membership record with that information and proceeded to ask for my email address and telephone number (is this phishing for information or what? I'm sure they could have matched my record through my credit card number). After they located my membership record, they told me that I paid for a one time person search on Intelius.com. I had selected a $10 rebate off my next purchase (which I don't remember doing) which included a free trial of AP9*24PROTECTPLUS. The "trial" was only 7 days long, after which I was charged $14.95 monthly for roadside protection and discounts on random nothings. I canceled that "service."
I am disappointed in Bank of America. The only thing I could do on their side is file a complaint to their Customer Relations department by writing to:
Bank of America Customer Relations
P.O. Box 513609
Los Angeles, Ca 90051
was able to call the number on the statment.
I first cancelled the service and talk to a supervisor and was able to get all the charges reimbursed. They had charged 14.95 for four months on my visa. I told them i did not authorized and they reimbursed the money fairly quickly and easily.
The reciept for peoplefinder does not have any information related to any membership or signup.
These people charged my credit card and i have no clue who these people are!
I've been scammed by the same s**t. My husband went on intellius.com for a one time 6.95 fee, and now they deducted 14.95 from our bank account.
Their telephone number is [protected]. I spent more than 1 hour to talk to my credit card company and them to dispute the charges. I don't know how did they get my credit card information. The credit card I used was new. Before they charged me, I only used it twice. Once is in a department store; the other is intellius.com. It's very likely intellius.com sold my information to them. When I called 24protectplus, I found that they even know my home address!
I will report this incidence to FBI and consumer complaint department. If you have any suggests, please let me know.
Just received an email from 24protectplus, which states that the membership is canceled. I am surprised that they know my email address. Definitely, it's not the department store who gave them my information!
I called 7.800.211.9749 and they let you cancel without talking to anyone. Just enter your credit card number, and select cancel in the options. Quite easy. It seems that if you use http://www.intelius.com there are hidden agreements that, after a certain amount of time after paying for a search, you are then enrolled into their service. Shady, but in fact, you do agree when you pay for the search.
I just realized what they are doing to my account. 4 months of charging $14.95 from my check card. Im pissed. I called there 24 hour number and cancelled, but I will be calling to speak with a person to try to refund my money, then cancel my card and get a new one. The thing is I never went to intelius.com,i believe they got my info. From vistaprints.com when i ordered graduation cards. Not sure if anyone else got ripped off from vistaprints.com too?
After you called the number and selected the cancel option, you still need to follow up. I did the same in September. However, they still charged me in October. I have to call my credit card company to dispute the charge. My credit card company talked to them and transfer my call to them.
Three months unauthorized charges at $14.95, One time use of Intellus for $9.95 started the whole thing. Called and complained and was told my card would be credited, received e-mail will see what happens. This is definitely a scam and Intellus seems to be in the middle of it.
I used people finders for a one time search & then started being charged $14.95 a month for this random company I've never heard of! I was charged in October by the 24protectplus and then again in November from home protectors - both of which have the same [protected] number. It's so inconvenient to have to go thru your bank, cancel your cards, dispute charges, etc. for something you NEVER signed up for or gave authorization to. people finders & whoever is selling our card information should be shut down.
Your company is not auth. to take payments out of my account! I have no knowledge of your company.
I just called them and I told them I wanted to cancel whatever this was and they were giving me so much attitude that a 2 minute phone call took 45!
Yes i used intellus for a 8 dollar report, only to find they have been billing me 15. for 2 months, i only signed up for the 1 report nothing more, can we get a class action law suit here please!
What a sneaky scam. Robbing people left and right with 14.95 charges every month is pretty sly. I do remember using Intellius on a one time fee basis and do NOT remember any clause stating I would be signing in blood for some sideline company slithering charges from my card number. I agree with the previous comment about the class action law suit!
Same thing happened to me. Forget the FBI, file a complaint with the Nebraska Attorney General at http://www.ago.ne.gov/consumer/.
You might also want to check out this website.
/URL removed/?q5=AP9&searchtype=0&q1=ALL&q3=&q2=&q7=&q4=&q6=&start=15
I just noticed my credit card was charged 14.95 a month for the last two month. I used Intellius two months ago. They are scammers. I just cancelled my credit card and filed for fraudulent charges.
Hi! Just wanna ask before i negotiate with intellius.com if it is illegal? is their service worth? Im looking for a family friend living in the states. Hope you could help me. Tnx.
Everyone here was charged after using Intellius without approving it. Sure they tell you information you want, but is it worth the hassle of undoing these fraudulent charges? NO!
Ok I was just able to get my charges reversed! I first called [protected] and chose to cancel my "account" which I never knowingly signed up for. Then I figured I better talk to someone to make sure I get my money back. So I called back and chose the only other option besides cancelling and after waiting for 10 minutes, I spoke with a lovely Sherie who took care of both 24PROTECTPLUS & PMIDENTITY for me :) I WIN!
I just cancelled mine also i got scammed up my @ss with this, I called them and got reinbursed for all the unauthrorized chardes. Im going ot have them screwed.
I had the same problem after using PeopleFinder. I usually am careful and aware of small print, but I missed it if there was any.
I called BofA and they were aware of this company. They said to call them. I did, and it was easy to take care of: sounds like it is their regular business practice, so they have a system setup.
Banks should block any charges from this business!
I purchased a search record from us search a month ago, to my surprise I note a charge for $14.95 by an outfit name ap9 protectplus, I called them and ask why are they charging my account, the customer service person said that my name was given by ' US SEARCH". I do not know if these companies are associated, but I will never purchase any services from any of these search companies again. Fortunately for me my 14.95 was refunded.
This company AP9*24PROTECTPLUS keeps Charging me on my account and I don't even know what this is!
This company 24PROTECTPLUS keeps Charging me on my account for 6 months and I don't even know what this is! I call them. A guy (Bill, ID 25048) refused refund and hanged up the phone. It is so bad.
this company said it was a one time fee for a service, but they are debiting my bank account every month.
Just found out this company has been charging my account for over 6 months. Around that time I signed up for a one time people search, but did not agree to a membership. I called 24PROTECTPLUS and they only wanted to reimburse me for the most recent month and cancel my member. Because they would not reimburse me I called my credit card company and am now having them issue me a new credit card as well as create a security/un-authorized charge case against them, which will have all the charges returned to my account. I suggest those of you who got no where with 24PROTECTPLUS do the same
WOW! I had no idea that this many people have been getting scammed in the exactly same way I was.
This company is directly affliated with Bank of America. Please close all of your accounts with them and bank elsewhere if possible.
I was charged twice before the bank could stop the last payment of $14.95. This means they effectively got $30 from me and
as it would appear, possibly thousands of other people. I'm sure this is prosecutable.
Good luck to all.
got all got aff easy.. these lamers just charged my account 29.95... and yea ima dispute it..
I also just noticed I was billed for the last three months for 19.95. I called and demanded my money be refunded. They agreed and the next day I have ten charges from emusic, ebooks, and other online stores to a total of almost 100.00 pending on my account. I cancled to card but not sure now if I will be refunded.
A month ago, I had a number of charges by AP9. I called and was told they had cancelled the charges and I would not receive any more bills. NOT SO ! I see a charge for 3/19 of $19.95 on my Visa card. If I can get no satisfaction from your offfice, I have no recourse other than to contact the FRAUD department of Bank America and probably have my Visa card discontinued. I can always use my other card which is not Bank of America.
I just got called from my bank, and the same website was charging us $14.95 since october and is march now. how did they get our card info? i did not buy anything from them. FBI should be looking into this issue.
I commented about ten days ago and was refunded three months worth of 19.95. Now I have been receiving books from book clubs, coupon books and lots of dollar charges. I closed my card out but the charges went through. I guess the Protect Plus gave my info to these companies. If you get the Protect Plus charge on your account, close out your card before you call Protect Plus or they will get even with you. My bank is Washington Mutual and they are investagating but unsure if my account will be refunded.
If you look at the top of this page you will see that 24ProtectPlus is an advertiser on this page
24ProtectPlus
Save on the protection services you and your family deserve. Enroll now
www.simpleescapes123.com
I guess anyone can adveriser here. What's Up!
I just noticed my card was charged $19.95. Called the number listed in an above comment and cancelled my account. There was no way to get a refund from them, she said I'd willingly signed up when accepting a $10 rebate from intelius. What a scam company!