We booked a bus for the 11th of January, it was suppose to leave at 3pm from Mthatha to Cape Town, the bus never arrived, imagine how frustrating it was for children as young as 3 years old. I was just told that the bus only left this afternoon, this is just unacceptable and a refund needs to be given, I will NEVER book this bus ever nor advise people to take it!
Desired outcome: I want a refund!