In November 2024, I made the choice to purchase a brand new stove from Appliance Connection, eagerly anticipating the upgrade it would bring to my kitchen appliances. Unfortunately, my excitement was short-lived when I discovered that one of the legs on my range had become detached, resulting in an imbalance that rendered it unusable. This unexpected issue left me feeling frustrated, knowing that I would require the assistance of a service professional to rectify the problem with the leg on my stove.
Fortunately, I had the foresight to acquire an extended warranty alongside my stove, which provided me with a certain level of reassurance in situations such as these.
With the intention of seeking assistance, I decided to reach out to the manufacturer. However, my attempts to contact them through their website proved to be in vain, as technical difficulties prevented me from submitting a service request online.
Undeterred by this setback, I opted to try their phone line instead, hoping to connect with a representative who could guide me through the process of having my stove repaired. Unfortunately, luck was not on my side as the call failed to go through.
I kindly request someone to promptly address and resolve this issue for me.
Claimed loss: I
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