Archives.com’s earns a 1.8-star rating from 43 reviews, showing that the majority of genealogy enthusiasts are dissatisfied with research experience.
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no servive
signed up at archives.com to search for relatives and old friends. went thru the sign in process and opted for a year of service . provided the credit card number and registered my email address and password. went to sign in and it didn't accept the password i just registered even tho it said my registration was complete. a note said that they would email me a message to change my password .i'm still waiting for the email.
Free Trial Cancelled asap
Archives.Com/Paypal were both told within 3-4 minutes of joing Archives.com that the information provided by Archives.com was 30--40 years old, completely wrong information and I wanted the service cancelled asap and my $39 refuned.Paypal said I had to wait the 7 days and complain after they charged me when the whole point of telling Paypal was the...
Read full review of Archives.com and 5 commentsSimple low class scam by losers who depend on the user not reading the terms and conditions
First, they say FREE. So why does FREE require a credit Card? Next, they TRICK you into going through several steps/screens and then bam: no results unless you give them credit card information to see the results of the FREE query. Simple low class scam by losers who depend on the user not reading the terms and conditions and failing to CANCE the Service... these folds are depending on ripping off unsuspecting folks...
Read full review of Archives.com and 57 commentsArchives.com Reviews 0
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Overview of Archives.com complaint handling
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Archives.com Contacts
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Archives.com phone numbers+1 (888) 896-4442+1 (888) 896-4442Click up if you have successfully reached Archives.com by calling +1 (888) 896-4442 phone number 0 0 users reported that they have successfully reached Archives.com by calling +1 (888) 896-4442 phone number Click down if you have unsuccessfully reached Archives.com by calling +1 (888) 896-4442 phone number 0 0 users reported that they have UNsuccessfully reached Archives.com by calling +1 (888) 896-4442 phone number
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Archives.com emailssupport@archives.com100%Confidence score: 100%Supportfeedback@archives.com89%Confidence score: 89%supportpress@archives.com88%Confidence score: 88%communicationexperts@archives.com79%Confidence score: 79%research@archives.com79%Confidence score: 79%trends@archives.com77%Confidence score: 77%
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Archives.com address1300 West Traverse Parkway, Lehi, Utah, 84043, United States
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Archives.com social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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