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We purchased the Vallarta Garden in the beginning of 2019. We were told that liquidation process from previous timeshare to the Vallarta Garden. No response. So, we contacted them every month since September, 2019. They said Arrow Marketing took over the marketing from PILA and we learned they did not process our liquidation. We spoke on the phone and exchanged many emails... fast forward... They basically said same thing. PILA management made an incorrect registration on our contract, placing it on the activity of rental and resale, subject to the payment of 36% of income taxes. Arrow Marketing was "dealing" with government, but as of March 2020. According to AMGP this was taken was resolved As of October, 2020, we were told we were good to go and should receive monies due Last Thursday of 2021. Again have not received and have contacted them 5 times, no return calls, text or email.
It's been 2 years, and I'm contacting Profeco.
Will keep you posted.
Desired outcome: Fulfillment of their legal contract.
Same thing with us. Arrow and VG are doing a scam. I have a letter to PROFECO I am sending Friday. Do not know if they can do anything but maybe they can put out the word about Vallarta Gardens and Arrow running a scam.
We also have been scammed, in December 2021 they send us information to what they owed us, and that they were going to pay us the last Thursday of the month,well they disappeared from this earth, so can we go to the Mexica consulate in Vancouver and file an official complaint ? OCD Vancouver island
We were also scammed. Curious to know if you PROFECO responded to your letter. Thanks.
I just posted a few minutes ago about a call and email I received today re a class action lawsuit.
I just posted about a phone call and email I received today re a class action lawsuit.
Please go to FB to join the group VALLARTA GARDENS DEBT CLUB if you’re serious about getting money back. We’re a growing group.
I just submitted a request to join this Facebook group
Did you issue ever get resolved? Did PROFECO respond to you?
We are in the same situation. Purchased in July 2020 - 300 days to pay.. Arrow Marketing provided notice of delays regarding Covid and then the Mexican Tax Filing board issues etc.. It is now January 18th .. I confirmed on January 7th all was good for wire transfer - funding.. no response back.. via email, chat or phone. Any help would be appreciated - Ed P [protected]
Same with us. The Vallarta Garden sales rep convinced us to buy because they would rent our unit out and pay us back from the revenue. We didn't even realize that Arrow Marketing was a different company. Now Vallarta Garden behaves like they don't even know who Arrow Marketing is and Arrow Marketing isn't answering or responding to any of our calls, over a year later. What is PROFECO?
We are in the same boat! Unbelievable! How can they get away with this? They also told us they would buy our timeshare in order for us to purchase ownership. We also waited 300 days, waited for closing and it's been excuse after excuse.. and no money! How can they stay open and operate?
Justice MUST be served!
Who is PROFECO?
Same thing here. I have been trying to contact both Arrow Marketing and the salesman who sold us the Vallarta Gardens property for two months. No response from either. It is now getting close to the two-year deadline for the guaranteed liquidation agreement.
We all have the same excuses, anybody started any legal action or hired a lawyer, please let us know, we would like to join
people you are all victims like we were.I have to tell you william is our savior.he is at real estate financial services inc in new york [protected] hes an angel he is.he showed arrow alright.got our money back$150,000 plus alot more for rentals sure eniugh.hope someone does the smart thing and calls him.
We are a victim as well. Some guy
named David from ABAI contacted and told us that somebody was going to buy our time shares and I was actually stupid enough to send him money so now I’m sure I won’t get any back. What is the name of the lawyer and phone number that you used?
Tracy from California
So how did you get your money back?
Could you email me his info since it is protected here? pamdfisher@hotmail.com
Please send me his information stroudve@stroudve.net.
I too have been waiting since January 22, closing date of my property. They just keep saying it is being handled and I don't need to submit any thing else. What a mess.
The same this has happened to us. We're kicking ourselves for believing this was legit.
We paid the money, and when the time came for us to receive payment, they kept putting us off. They said there was a timeframe involved so that the Mexican government could confirm that it didn't have anything to do with money laundering, and also that there would be a higher tax to pay if we didn't wait until the 365-day mark. They told we wouldn't have to wait, not would we have to pay that tax, if we went to Mexico to pick up the money ourselves. Arrow Marketing informed us that they would pay us additional money for the inconvenience of having to wait. We offered to go to Mexico to pick up our payment, but of course, no one ever got back to us as to where and when. When we contacted Vallarta Gardens, they told us that they didn't have anything to do with the marketing--and we always got the run-around when we contacted Arrow Marketing. I tried to contact the rep that set us up (literally), but of course, he changed his phone number and email address.
Unfortunately, it doesn't appear as though PROFECO can do anything, since they don't handle anything that has to do with real estate. If anyone does figure out a way to stop Vallarta Gardens and Arrow Marketing from scamming people, we'd love to assist. One more thing--if you're someone that has fallen victim to this scam, and it's been less than 60 days, file a dispute NOW with your bank. If you go past the 60 days, VISA won't do anything about your dispute.
This is disgusting, and we'd really love to see Vallarta Gardens and Arrow Marketing made accountable for scamming so many trusting people out of their hard-earned money!
We are in the same boat, since Nov 2019 -- what a awful scam and unbelievable that we got ourselves into this mess by just trusting. Mad at myself.
Would love to join a lawsuit, but my guess is that they are steps ahead of us just laughing at taking advantage of people. UGH, so frustrating
We bought in January of 2019 and we have been told exactly the same things. We were going to get money from them renting our timeshare and money from our timeshare they took. We have had nothing but the same lies and excuses and payment to be made by the end of December 2021. Now no response. We know other people caught in this scam.
The salesman was Ricardo Sanchez and I told him I thought it was a scam and he was so smooth and assuring and now where is he.
We would join a lawsuit.
we will also join a lawsuit
Hey there,
I am a Mexican lawyer. I have been retained by a Canadian client who went through the same.
I have reached out to the Consulate of Mexico in Vancouver. They told me to let my client know that they can file a complaint with the Consulate directly themselves as the government don't want intermediaries, including lawyers, to file this complaint. The reasons is to avoid another scam.
My client was represented by another (supposedly) Mexican lawyer who scam him.
Hope this information is useful. I am sorry that you are going through all of this. Please DON'T PAY ANY MONEY UP FRONT!
Hermes Sanchez
Would this also be the way to file a complaint in the US?
Hello, we are part of the same scam and would like to take action. There are two other couples here now at Vallarta Gardens under the same scam. How can we retain you to help us recover our money?
We are yet another victim. We bought Vallarta Gardens in November 2020 after being told they would buy/sell another TimeShare from us, which was the only way we could/would afford to buy into Vallarta Gardens. We waited the 300 days we were told we had to wait to process everything, then they said they couldn't pay due to Covid issues and said would have to wait until January 2022 to pay but with interest. They went so far as to send a wire confirmation number in January and it didn't go through. So, they "resent" it, and now the because the Mexican "irs" was flagged, have to wait through first quarter. If anyone knows how to get money back even for Vallarta Gardens, please let us all know. I will be contacting an attorney to find out what can be done, if anything. Has anyone else been in touch with an attorney who can practice law in Mexico?
I'm having the same issue and have talked to an attorney in Puerto Vallarta but have not retaied the attorney yet. Don't know how likely I am to get any money and really don't wish to spend thousands more to get nothing. We are going Puerto Vallarta in a couple weeks, and I am sending an email to the General Manager at Vallarta Gardens with our concerns, and we are going to ask for a face- to-face meeting with him. I have a feeling we won't hear back from him. I don't know if Mexico allows class action suits, if so, perhaps we can get a group to do that.
We are also in limbo with Vallarta Gardens as all of you have stated. Any input, help to get out of this would be appreciated. I feel for the lady that said 7 months, we are over 1 year now. Has anyone else been approached by lawyers saying they are working with the Mexico Govt. lawsuit with Vallarta Gardens?
I also got scammed almost exactly like you with the supposed wire transfers both being flagged by the Mexican government. I guess I can kiss that money goodbye.
Were you able to find anything out when you went down there?
We were part of the scam also and thought we would finally get our money after paying taxes, etc to have the American government hold the funds because they thought we were laundering money. Now the US wants to use another $9000 for 30 days to prove to them we are now laundering money through the cartel.
What a mess, we have been in and out of this journey for 7 months.
Arrow should be ashamed of themselves and stop doing business. They should be under investigation not those who paid them money in good faith for a vacation place.
Our story is the same. Very distressing and confusing. We used a week in December 2021. Asked to talk with a salesperson so we could voice our concerns...it was a bit of work, but we did get to meet with Harold. Harold called Arrow who told him they only needed a certificate of sale in order to dispense the money. Harold provided us with this, we sent it to Arrow. Arrow told us we would receive the money soon. Now we can't even get them on the phone. I have emailed all the salespeople and managers at Vallarta Gardens and Arrow twice since January and not one of them is responding to the emails.
We are interested in joining a class action as well.
We also used a week in December 21 and going back this November. Love the resort but our appointment with sales person was frustrating and disappointing. I just posted about a phone call and email I received today re a class action lawsuit.
could you email me the info on the class action suit as well since they wont show it here...
pamdfisher@hotmail.com
thanks
My wife and I are also victims of this scam. We bought in Jan of 2021 & have been lied to time after time about when the money will come in. We feel so stupid to have fallen for this.
Include us if there is some kind of group lawsuit.
N & J of
California
This is the number for federal trade commission
[protected]
My parents are going through the same thing so I’m operating on their behalf. We are in California
The more people to call, we might be offered an attorney to carry out the class action lawsuit
Hello everyone, I have the same scenario, a bunch of empty promises. I also have a personal video from them promising us the money, saying that this was GUARANTY money.
I have spoken to the Federal Trade Commission regarding Fraud / Scams, here is the number if anyone else wants to report Arrow Marketing Group. [protected].
Can you send me the number to my email please?
Bcmbebe@gmail.com
Thank you
Tracy M.
Same thing happened to us. Has anyone figured out a way to get their money back and stop these crooks?
We've been scammed as well. A great tip to contact our local Mexican embassy. If you have any other suggestions for resolving this issue please let me know.
Like all of you, we also were made promises by VG about what Arrow would do…zip, nada. Today I received a phone call from a man who introduced himself as David Robles, an attorney from Mexico City whose firm, ABAI, S.C., is representing a class action suit against Arrow Marketing. He appeared to have our files as he knew our full names, phone number, email address, the date of our contract and the details of how much they offered to pay to buy out two other time shares and the weekly rental fees for past three years, He didn’t ask for money or any info. Within a few minutes, I received an email asking only for proof of our identity…drivers license, passport or other government issued identification. He said, and the email confirmed, after receiving funds in US$, we would need to sign an agreement not to take legal action against VG.
I’d like to believe this is real and we might get some money we were promised…but scammers are smooth. Has anyone else heard from this firm?
Hi,
We got a call from the same person regarding a class action lawsuit just today 01/18/2023. Have you gone any further with this. Do you know if it is legit? Like you we are very skeptical about this being legit. Any info you could provide would be helpful.
Thanks
Yes, I too received a call from David but I was stupid enough to give him a lot of money and still have not received my money back. Has anybody else having a call from this David from ABAI?
Yes, we also received a call from David. Have you heard anything else from him?
On March 15, 2018, I was scammed by arrow marketing second time with a law firm around Nov 12, 2020, for more than $200.876.00
you could only imagine how my whole world crush down I felt aggravated knowing I had to start from scratch I wanted my life back
on Jan 5 I received an email from IPAB and like always they asked for a payment only the lord knows why but I just wanted my life back and i made the payment for $4,800.00 and waited 48 hours and nothing 72 hours and nothing
I was so ashamed of myself and then they asked for another payment this time $8,877.00 I was pouring tears when I made that second payment i waited 24hrs nothing 48 hrs nothing 72 hours I log in my online bank account app and would you believe it I shouted in disbelief my funds were deposited thanx IPAB im grateful contacto@soporteipab.com
Andrewb.
was his name david guadalupe?
Yes, I have two spoken with David Robles. I’ve been dealing with him for over a year and have given him money and he kept wanting more and I did not give him anymore and told him I wanted to cancel the whole deal and I still have not received my money back. I was told I had to wait 155 days or some odd amount of days which I did, and still no money, have you heard from him again or has anything been done with your timeshare?
No his name is David Robles
I’ll try to laugh with you, because we have been housed with many offers to help. They all know so much about our deal that it’s hard to imagine they are not employed by VG but when I call VG I’m told they are scammers. Every time. Lucky for me I’ve only trusted these scammers once, not including VG and Arrow of course. The only path is litigation.
Hopefully you did not give him any money!
We are also victims of the VG / PILA / Arrow Marketing scam. We are well past the two year contract payout date. After numerous attempts to contact them for the payment, nada. Is there a class action lawsuit we can join? Has anyone had any luck with the Mexican Consulate? I have made several calls asking to speak to anyone, no response. Their payout calculation shows that they owe me over $230,000 USD! Can anybody suggest a solution? Thanks ppv001@rogers.com. Peter Vincent
To be clear, let me give more details:
Please ping me if you are interested in a group / class-action approach to suing / engaging VG / PILA / Arrow. We are already in touch with a lawyer in Puerto Vallarta. My wife and I are CA residents, she is a US lawyer, and we are going to go after these people because they scammed us too. Looking forward to hearing from folks!
I’m in the same boat. Let me know if you get anywhere.
WELL PEOPLE FOR SOLUTIONS LIKE YOURS I HAVE A SUGGESTION nationalfraudrelief@irsgov-us.com they are definitely working with a judicial and fiscal firm making things right.
I would be interested in joining your group Please let me know how to get on board.
Dennis Ingenthron
xoflash@yahoo.com
Colin,
They got me last week. Why I signed over my money without any research, I blame on the 5 margaritas they brought me during the tour. But still, I want out. I can be reached at mmitchell@k-designers.com and my name is Morgan Mitchell. I'm in California, too, up in Sacramento. Thank you and Good luck to us all. Oh, and they've switched the "Marketing Company" already-- now they're going with "Capital Marketing Distribution System"
~Morgan
Call and I tried reaching out to you a few months ago but I didn’t get a call back from you again this is Tracy McMahan . My number is [protected]. I live in Lodi.
Hello Colin, please contact me [protected]. I was also SCAM... I also live in California here is my email, YouRealtorLady@gmail.com. Thank you, look forward to talking to you. Here is what I just posted:
Hello everyone, please let me know if we can all get together and file a class action lawsuit. I got a scam for $120,000.00...Plus $34,000.
in wire transfers. I have worked so hard to save this money.
Arrow Marketing Group and Vallarta Gardens need to refund all of our money. Please if someone calls you to say that they have your money and you need to send wire transfers, don't do it, it is just another scam.
Looks like we fell for the same thing. Our first payment for the marketing weeks was due in October '22. After weeks of follow-up, Arrow Marketing Group said the first ACH transfer failed, then weeks later, they claimed the second one failed and that the Mexican IRS was attempting to collect a 33% tax due to the duplicate distributions, but don't worry, Arrow will take care of it and will have it handled within 30 days. 60 days later, we have still received no responses to our emails.
When Vallarta Gardens was looped into the email chain, they brushed us off, stating that AMG was a separate, independent company.
If anyone could share details on their contact with PROFECO or the Mexican Consulate, we would greatly appreciate it.
Please let us know if you make any progress. All our solo efforts have been a waste.
On March 15, 2018, I was scammed by arrow marketing second time with a law firm around Nov 12, 2020, for more than $200.876.00
you could only imagine how my whole world crush down I felt aggravated knowing I had to start from scratch I wanted my life back
on Jan 5 I received an email from IPAB and like always they asked for a payment only the lord knows why but I just wanted my life back and i made the payment for $4,800.00 and waited 48 hours and nothing 72 hours and nothing
I was so ashamed of myself and then they asked for another payment this time $8,877.00 I was pouring tears when I made that second payment i waited 24hrs nothing 48 hrs nothing 72 hours I log in my online bank account app and would you believe it I shouted in disbelief my funds were deposited thanx IPAB im grateful contacto@soporteipab.com
Andrewb.
Who is IPAB?
ipab was the bank institution who helped me out i highly recommend
i got my life back
Can you send me information in on ipab ( contact info etc) and what exactly did they do for you? Please and thank you 100 times over
Tracy M
Please post contact information and any other details that could help the rest of us. Thank you.
contacto@soporteipab.com thanks to them i recieved my life back
contacto@soporteipab.com
if theres any one that could help is god bless IPAB they gave me my life back
I doubt this is truly the email for IPAB. I was scammed by VG / Arrow / etc. too. I'm happy to chat with anyone about a lawsuit and contacting the *actual* Mexican government about this.
I also doubt that this guy got any money back. Scammers are piling on. No one should be asking the victims to give more money. I’ll jump in with anyone who wants to find a suit against VG and/or Arrow.
Go to FB and ask to join the Vallarta Gardens Debt Club if you’re serious about getting funds back.
hi, I was scammed for $110,000.00 any info on vallarta gardens class action lawsuit. thanks Joe Brewster
Mr Brewster contact Attorney Damian Gómez Fernandez [protected] In less than 30 days you will get results
We would like to sue but were told nothing would ever be done...
I have contacted one other couple who is suing.
We are Pam and John Fisher, pamdfisher@hotmail.com
Heard that Profeco is all in on the deals.
Law group Federal Consumer Officials [protected]
We purchased in Feb 2022 and the marketing company was Innova. We’ve had the exact same run around. We’ve accepted the fact that we won’t ever see our money but I’m so appalled that to this day they are still giving the same spiel, but once you buy they say they are separate from the marketing company. With the marketing component aside what else exactly do we get for being concierge members? I’ve been asking this and still no response. It’s almost impossible to book at VG so what does our membership entitle us to. Basically we just handed over money.
So far we have been able to book... and it was even short notice.. It is a nice place but we were told it is forever and ever and ever to be used... could that be true. We only bought as investment and that is totally not true. Arturo Vero is the man and our marketing was Alliance which no longer exists but probably never did as it sounds like the marketing agency changes all the time... which means they probably are not ever real to begin with... Let spread the news... everywhere. If Vallarta Gardens lost money they might pay attention to the scam they are allowing... we were told they cannot say a thing or they will lose their jobs.
Rob go to FB and ask to join the FB group Vallarta Gardens Debt Club if you’re serious about getting your money back like us!
here is the link to write the review for FB group Vallarta Gardens Debt Club:
https://www.pissedconsumer.com/post-complaint/stepSuccess.html?reviewId=5339805
Did you get money back, Colin?
Hello everyone, please let me know if we can all get together and file a class action lawsuit. I got a scam for $120,000.00. I have worked so hard to save this money. Arrow Marketing Group and Vallarta Gardens need to refund all of our money. Please if someone calls you to say that they have your money and you need to send wire transfers, don't do it, it is just another scam.
I just submitted the following review...I hope this helps other people to be aware of Vallarta Gardens and Arrow Marketing...we need to stop them!
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Vallarta Gardens - SCAM!
1.0
Hello everyone, please let me know if we can all get together and file a class action lawsuit. I got a scam for $120,000.00...Plus $34,000.
in wire transfers.
I have worked so hard to save this money.
Arrow Marketing Group and Vallarta Gardens need to refund all of our money.
Please if someone calls you to say that they have your money and you need to send wire transfers, don't do it, it is just another scam.
User's recommendation: SCAM! DON'T PURCHASE ANYTHING.
Location
Bahía De Banderas, Nayarit
Pros
Scam
Cons
Scam
Loss
325000
Preferred solution
Full refund
We are in the same situation with a different marketing group, Alliance, which no longer seems to be in existence.
We made a visit last December 2022 and got upsold to a "better deal" so that we could sell in 2023 for a great profit. How "stupid" could we be... we have not seen a penny, not of the "sale" of the time share there supposedly sold for us... nor the 4 weeks income that we turned in to let them use... and like one of these comments, we were told we had to pay taxes before they could do anything.
Vallarta Gardens, now rebranding as Kovay Gardens takes NO RESPONSIBLITY for allowing this marketing scam to go on in their property... they know no one in sales and sales has no extensions linked to their phones.
The property is delightful and the staff is so kind... but why would anyone go and risk the scam of this? And they always tell you to not talk to other guests as their offers are all "unique". We saved at least two couples from being fooled.
How can we all go into this wisely. We have numbers for time share president and cannot reach them, for Profeco head guy, talked once and he never called back. We have heard that the Profeco and all are totally tied into the mafia.
We also got conned out of our hard earned money. We purchased in April 2022, with a guaranteed payment of week’s deposited back to Allianz. We were supposed to receive funds in October 2022 and again in April 2023. They also guaranteed payout of our existing timeshare. To date we haven’t received anything and can’t reach Allianz Marketing.
We are interested in joining a lawsuit.
CJ Edmonton
We purchased in April of 2019 also, and have been scammed at every turn. This past week we were contacted by a law firm out of Guadalajara, Montoya & Ascociados supposedly handling a class action suit brought against Arrow Marketing by the Federal Government. It just sounds too good to be true, and I've been trying to find out if all of this is true. Have any of you been contacted? I'm in Canada and the process of receiving the money seems kind of sketchy. Crooks these days are so clever...
Right now as I text Vallarta gardens is no more todo many legal disputes they sold The place to Kovay developers You can do one of two things contact Consumer Officials [protected] and request You folio number to obtain a restitución as The courts bestowed upon VG de elopers to restitución those who ask For their money back but You ha e to contact them they don't call You.We did.All smiles
Have you gotten anywhere yet? Let me know because I would like to join class action if you have one started. The info you gave was redacted. Can you email me directly the info?
Thanks,
Jeff Eby
jleby@protonmail.com