Astar Travel review: Attempted scam 66

Well looks as if we are also suckers my husband was phoned at 10.30 AM on 4th September 2017 he was also told that he had won a holiday. They then asked him to get his wife to share this exciting news.My response was I cannot believe it and he reassured me that it is to expensive to phone from US with a gimmick, I was still apprehensive but he kept on reassuring us it's okay to get excited and went on and said that to confirm who my husband was he needed his credit card number.My husband went against all his own rules and gave this to him still unaware that any money was going to be withdrawn .After a lengthy discussion on the details of what we had won he put us onto a representative to read us our rites .He stated at first that we had not won anything and alarm bells rang but we couldn't get any word in until he had finished .I then asked him do we have to get to America at our own expense and he said yes, I responded with that's impossible and he said that the money was already taken out of our credit card I said that as pensioners it would be impossible for us to pay for a trip to America, at which he said when we receive our tickets to send them back and we would be refunded .We still don't know if it is a scam or not but will keep you posted, even if we receive the tickets and get a refund it's the way they go about it that is very dishonest because all we have won is a big fat anxiety attack and A expensive credit card dept, $ 1940 so beware of anyone offering you a free holiday .

Have you received anything yet and are you in America

I received a prize won flash, telling me i had won a prize of around 1600 a$ 1220 au.
And was sucked in .
The amount of $1202.12 AU ha sbeen deducted from my M/C account.
There has been no follow up re travel documents.

Cancel your creditcard, dispute the transaction thru your bank. return tickets via track and trace when they show up. the only email address that replys is. css@astar.us then hope for the best. they are also known as All Seasons Travel And Resorts. Thats about all you can do. I got my money back thru my bank. Not thru astar, they only made contact after my money was returned... and they got both barrels!

complete scam, do not handover details, funds will be deducted, call will be released.

I totally agree to Francois and I feel with him, 'cause I was taken in by Astar nearly the same way a few days ago. I thought I'm intelligent enough that such things won't happen to me.. seems that I'm not. But they're very professionell.

I'm glad that I found this page here - congratulations. So all those comments helps me to assure my bank to get back the - I should say - stolen money. It's a lot of action, credit card has to be withdrawn to be sure that there comes no "afterburn". Like Francois I'm from Europe. So for all people who have the same problem now, let me tell you some good news too: MASTER or VISA can get back your money within 30 DAYS, if you explain good reasons to do so. Many things about this deal with Astar are stinky:
.) They charge you only with the credit card number, but don't have "Secure Code" or "Proof Code".
.) You didn't subscribe something.
.) You could not read about the deal before.
.) A recording of your talking with them is NOT ENOUGH EVIDENCE, 'cause it could be tampered like they did in my case or in the case of the Australian guy.
.) For a legal business you must have the right to step back within a senseful amount of time. They don't give you that time, or they delay that chance so much that you're not able to quit the deal.
.) You must have a full description of what you bu, occasionally signed and you have to get a fully written and signed guarantee about your rights to step back from the deal, BEFORE THEY CAN CHARGE YOU with your credit card.

So when you send your bank or credit card company a short description of how your special deal ran and how Astar changes the deal step by step, they can proof and get back your money. Especially when you send them all those complaints from other people that are written here and on other pages - I got 125, 000 hits - mostly complaints - when I Googled them. But at least the whole thing is very annoying. The credit card company has to proof, has to void the card, has to send a new card - at least it costs a small amount for the new card. I did that whole process right now and waiting for my new credit card.

Next hint for beeing aware: Astar is connected to other cheating companies in the Internet. I dropped in that so called "win dialog" on a software download page. Now I proofed it and could see they are connected to another page for "speed download" of legal and illegal software, so called UseNext. I don't know - and I don't want to try out - what happens if I get member there for a $4 amount debiting my credit card every month.

For completeness and warning other people, my personal Astar story:

As 1, 000, 000th visitor of some page I "won a great trip" . I didn't believe and canceled the popup, but then I was asked why I don't want to take my win. I selected the "I don't believe" check box. But then they showed up with some information about seriousity, I filled that formsheet and thought by myself that nothing will happen then. A few days later I got a call from them. 4 different operators worked on me about 30 minutes "till I was boiled". The third one asked for my credit card number, but assured me that they won't book without the proof code and without my confirmation. The last one recorded our confirmation talk. Again I was assured to cancel the package within 30 days.

Later I got the confirmation mail. I felt unhappy, 'cause many things we talked on the phone were not written down, some things were different and THERE WAS NO MAIL ADDRESS TO WRITE BACK, only an Internet link. There I read the first time the "small text", Terms & Conditions, which showed up something completely different - many costs extra, so at the end I had NOT A WIN BUT AN EXPENSIVE TRIP TO FLORIDA, which I never would have booked that way.

The next day I rang up the credit card company to stop that, but the amount $998 was booked already. So I rang up Astar in Florida. We had a "nice" long talk. They insisted to send me the package with mail before I can cancel. I told them that's cheating, 'cause 30 days are not enough to return that thing, when I get after 21 days. --- Now I could read on this page that my suspect was right, that this is the trick how the'll never return your money. ---
However, they also played back the recording from the first talk and surprise, surprise: IT HAD BEEN EDITED. Questions and answers about cash booking and cancelation had been extracted or shortcut. Information about extra fees had been put in together with some of my "Yes" answers to other questions.

So, all fake.

Here one guy was writing that he'll gonna call the FBI in Florida. Maybe I'll do that too. As I could read on other
pages, Florida tries to do something about those companies, but it takes time. In the meantime they can go on cheating people...

I am Afraid not to get it back my money again, i was calling this so called travel agency to cancel my tickets but they said i have to wait my tickets for 21 days, until now i still waiting, i was too . stupid to give them my credit card number. well i am just one of million stupid people to do this.. do you have any idea if this company illegal or not? pls...i need your help to invistigate this poeple. if they real name. i was called them 5 times now. they answered but they i have to wait my tickets 4 21 days. pls. help me..

sincerily,
Elvera Sundsetvik

hey guys try to call your local FBI-- called ATTAChe, , they will help us, im the victim too. so so go go we have too, work together this ot to contact in CNN networks to publish this kind ofet an action scam go go guys.. bfore they can smell bad on us.. then we never get our money really they steal millions of money from out of the country or around the worl. i contact the Cnn Now. and the FbI.

hey, i am of course with bec. i am the victim too. we staek together. i contacted FbI Florida yesterday and i will reported this to my local FBI.called ATTache, if you want we steak together u can send me an sms my number is +[protected]. guys contact me so we can work together those devil astar travel.

I have called the company tonight. They called me in june, telling me I had won a trip for only $998, - for four people. Then they draw the money from my card. I called them 2 days later and told them I didn't want this trip. That was ok, but I had to wait for my money. After several calls this last months, I called them again tonight. The customer-service told me they never got the cancelling from me, and it was now too late to cancel the trip. So, you might say I am really, really pissed off of this company! Sorry to say this, Elvira, but it seem that you have lost your money.

Kari Hendry, Norway

I am in Ireland and I have been taken for a sucker too, Same Story, refunds on the way - bla bla bla, never happens . I reckon our best hope is the FBI as these peopel have been doing this for years by all accounts . Glad I came across this site, which is of great help ...Keep on Fighting Folks ...
S P Bolger

Astar phoned me and advised me that I won a holiday to USA. But that turned out to be a lie as they wanted a credit card nomber to secure our holiday. When I asked why they needed it he insisted that its just to secur the booking. Once I (stupidly) gave it to him, I told him that I didnt want the holiday anymore but he said it had gone through already and he cannot cancel it. I then hung up and phoned my bank to stop the payment and they said they will see what they could do. But the payment went through and the bank said there was nothing they could do. they deducted 980 dollors.

These people sould be shot!
I cannot understand why they havent been cought as there are hundreds of us . I googled it!

Brad

They got me in October 09 have been trying to get a refund since November.

I have returned the paperwork three times, the first one supposedly never arrived, the second registered one was an undeliverable address, the third went to a new address supplied by them and was signed for, I just rang again and they are now saying it is too late as it is past the 30 days even though they kept saying all my twice a month calls are recorded, so not a problem, yeah right, SCAM.

Will be following up here in Australia as well, did not ever think I would get caught like this, never again, once bitten twice shy.

Cheers Chez

Cancel with your credit card or hang up before they put you in verification, because with out you on that recorded line authorizing the charge they can't even take it and its referred to as a Cancel in Verification.

4104 W. Linebaugh Ave
Tampa, Florida 33624
[protected] Corporate Front Desk Which is literally about 10 feet from owners office.

Recently I too was the 'millionth person' to have logged on to a Google website and was lucky to be selected as winner of a 14 day vacation in Orlando, Florida plus a Bahamas Cruise and a bonus Las Vegas holiday too. Caller checked expiry date of my Mastercard but i didn't give him any other details. No mention made until well into phone call about USD998.00 'Booking Fee' having to be made on Mastercard there and then. When I reponded that I would need to consult my husband I was asked if I couldn't make decisions for myself! After hanging up, I checked on line and read all the complaints which mirroed my experience. Contacted Mastercard in New Zealand who immediately blocked my card so no deductions could be made.

Greetings all,

I too was contacted by A Star today telling me all about the holiday I had just won. Like everyone else I was to pay a fee of 998 US together with extras for the so called cruise. Luckily I did not fall for the scam and refused to give my card details. They that is a Michael Higgins and a Richard Presley were very persistent and I eventually hung up on them. Believe it or not two hours later a female rang and requested why I had not accepted the holiday. I told her I would not give my card details over the phone to which she replied 'hold on'. Of course once again I hung up.

I am living in Ireland and it is unbelievable to think that this scam is being operated throughout the whole world. Beware of anyone who asks for money having told you that you had won a prize.

I'm in the same boat felt unsure about the pressure sell so I rang bank and hour later to cancel card but it was too late to stop them taking the $$$$, I rang sent in a complaint to my bank saying I signed nothing and have under Florida law 30days to reverse this transaction. The bank say that unless I try to contact and negotiate my $$$$ back they can't do anything. Have sent emails NO REPLY, TRIED RINGING, NO REPLY. I guess they are trying to wait out the 30 days so I have no option but to write it off as SCAMMED like so many others.

tukstar N.Z

we paid them with credit card we e-mail them thay have got back to us and got our travel and tickets from them.I must be the dummist as we happy with them.

Graham.W

Hi there people. Tell what advice do you have for people that lives in South Africa as we cannot call the FBI or write letters or anything of that sort for the simple reason it will take months for the letters to reach Florida. PLEASE PLEASE HELP US. We got ripped off with R8000($998).

ASTAR you are a lying, cheating, scamming and awefull Company. Do you not have a concense. We work hard for our money and its not for you to steal, its unfair and disgrasefull.. How do you people sleep at night.

please contact the Florida Department of Agriculture and Consumer Services at 1-800-HELP-FLA [protected])

http://csapp.800helpfla.com/CSPublicApp/Complaints/FileComplaint.aspx
Division of Consumer Services fill out a complain form online

To the lovely Karen who must work for ASTAR

Wow karen they must be paying you a [censored]load of money to talk [censor] about a company that unfortunatly has a bad reputation, and hunny you have totally runied it for me.

For your information my husband recieved a phone call sunday at 6:30 in the morning, any REPUTABLE COMPANY would or should have the brains and a word clock in view so people like my husband and myself are not bothered at disrespectful hours on a sunday, and I don't give a [censor] as to how long that pleb has been at his desk for.

We were told the we had WON not QUALIFY for a trip to floridia and that we had to pay $1900 AUD. So please explain that how we have WON when we have to pay.
The only reason why the credit card companys are sucking up your [censor] is because your company must be getting something out of visa and mastercard to convince customers to use their cards. Great advertising scheme is all it is. and you lot are the lackys for them.

But after reading the complaints and after your hissy fit, Id have to say maybe you should be pulling the stick out of your [censor] and smelling the [censor] that you are flinging around, beause after reading it my husband and I wont be buying anything thru your so called "Important company"

Oh and I don hope that the rep that spoke to my husband in the rude sepo like manner that he was, does get fired because hanging up on people in my mind is totally disrespectful and a sackable offenece in my book.

I recieved a call from A rep Calling himself as Christopher Johnson id number 2041 offered me all the package. I informed him that i had no funds avail on credit card and to call back on friday as I suckered him into believing i was trasferring all teh cash for him. I asked for an email with a simple outline but just got the website which is very basic all-seasons-travel.net. I was lucky enough to have the internet at hand and searched the company and BINGO here I am.
.
Hope he calls back friday he may have some interesting language to decipher.

Thanks for all the great posts and this website

This morning I got the same exact call (24/03/2017)
I couldn't believe that i had won. . .
Lucky for me I have a very sceptical partner and am not a major credit card holder.

I can't remember the name of the first person i spoke to but i was passed on to a so called travel coordinator by the name of Dan O'Brien travel I.D-9026
He explained the travel package I had won:
7days and 6 nights at the Hilton Hotel in Orlando Florida
with a tirp to Radison Studios and Disney World
and an array of other activites
the choice of a 7 day car rental or theme park tickets
and then a 7 day cruise from Florida to the Bahamas
and a whole array of activities compliments of Astar Travel
all this for a family of 5 or 4 adults
all for a mere U.S$996 all up
all we would have to do is purchase our own plane tickets
After all this he asked for my card details. I asked why he needed that info, he said it was to confirm the holiday package. I informed him that i didn't have a credit card but my partner did and he said that would be fine.
So I passed the phone over and they spoke for about 5-10 minutes and my partner turned out only to have a Visa Debit Card.
He was told that he had to be a major credit card holder to claim the prize and that if he got one within 90 days to call back and we'll be able to claim it my partner said OK and the guy hung up. My partner told me the guy said he already gave me the company's details and they would hold the package for us he would even throw in 3 nights to Vegas.

Funny thing is I never got any such details and I thought my partner was being a right ### so i decided to get online and search for
Dan O'Brien thinking i was going to miss the trip of a life time. So i type this in google (Dan O'Brien travel coordinator 9026)
and i come across this website.

I just want to say thank you to all those who felt they needed to warn everyone else about these scammers.
- A really gullible Kiwi

Hi there,

François, the little Frenchy that has been fooled by the thieve qoted above...

I, two days ago received a phone call saying:

"as we've seen you did not use your vouchers, we can offer an extension for only 250 USD ..."

How can they ask me some more money when they stole my money about 6 years ago?

I told the guy on the phone what I did 6yrs ago, sending back the vouchers with "CANCELLED" written on each of them and that I'm still waiting for my money...

He said he's sorry -I feel sorry two!- he's not authorized to refund me etc.

BUT BUT BUT...

If I pay 250 more bucks, I'll get an extension for TWO years (to go to FL.) which extension could be sold be either used by me or sold to someone else...

BE CAREFUL WITH THESE GUYS THEY ARE THIEVES AND LIARS !