Menu
For Business Write a review File a complaint
CB Fast Food Chains McDonald's 4 Brechin Dr, Narre Warren, Victoria, 3805, AU
McDonald's company logo
McDonald's
reviews & complaints
McDonald's company logo

McDonald's

4 Brechin Dr, Narre Warren, Victoria, 3805, AU
Learn how the rating is calculated
2 complaints
File a complaint Write a review
Phone number
Category
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
B
1:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

McDonald's - Customer service, quality of food

Quality of food and place -

This place is actually the worst and most dirtiest McDonald’s I have ever been too. They definitely need a work health and safety check for the whole work place so the food is right to eat for people and where your meant to sit down and eat is always dirty they don’t clean/wipe down the tables the most I’ve ever seen them do is mop the floors that’s it the toilets are horrendous I don’t even wanna know what it is like where they are cooking food for people to eat.

Customer service -

None of the worker know what they are doing even the mangers they are completely clueless the food definitely sits there all day the amount of times they have given cold food or disgusting beef or chicken they eat out of the food they are cooking for the customers I will never be returning they hiring anyone these days no one with knowledge at all ! These mangers and employees at this McDonald’s are absolutely terrible at what they are working for.

Read full review of McDonald's
Hide full review
ComplaintsBoard
C
4:37 am EST
Verified customer This complaint was posted by a verified customer. Learn more

McDonald's - product and service not happy

Place a 80 dollar order and the food is cold and there give you the wrong food when you ask for fresh and get told no will be going to aca not happy at all will not be going to use mcdonald's again if nothing happens to this store and the customer service and the food it should be closed down and when you get told by the manager go right a head it make me wonder about this store

Read full review of McDonald's and 1 comment
Hide full review
1 comment
Add a comment
M
M
Margerygrace
Melbourne, Victoria, AU
Jan 02, 2022 6:26 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Absolutely disappointing attitude from the manager at fountain gate. Good took exactly 1hour. We then realised our order was wrong. Salad was placed poorly in a burger box, (thrown in) no dressing and 2 tiny cut up prices of chicken. The so called manager was too busy on her phone to come speak to us, when she finally did after 20 minutes she was rude, raising her voice in a restaurant full of customers. Never in my life have I been so embarrassed. Will never step foot in the fully renovated Mac Donald’s again.

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.