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CB Car Dealers Review of Automaxx Automotive Sales - Calgary
Automaxx Automotive Sales - Calgary

Automaxx Automotive Sales - Calgary review: Drug Dealers and Unethical behaviour 7

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Author of the review
7:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was in need of a car and decided to give Automaxx Automotive Sales, Calgary, Alberta a try. I met with an awkward sales person who took my girlfriend and I for a test drive. During the drive we exchanged stories that eventually lead to the sales person disclosing a story about how he ate mushrooms and had a bad trip, drove impaired, and did illegal things. I thought to myself that this guy is over exaggerating and trying to perhaps make himself look cool in an extremely unfashionable way. Later back at the dealership we overheard a conversation he had with another employee out loud in front of his peers about their dealer dropping off marijuana. This sales person then asked if I wanted a joint and of course declined. My girl friend was shocked as she doesn’t even drink alcohol let alone think smoking pot is cool. Nevertheless having bad credit and real no options I went ahead with the purchase of the car believing that even though this sales person is a whack job the fact that the dealership has a physical premise and a business license issued by the city of Calgary it must be legitimate. I left a $500 deposit that day and was assured that they would have the car ready for me within three days. In three days I returned and was told I don’t qualify for the particular car I was looking at and was told to wait another couple days until another car became available. I returned two days later and was once again told that the paper work had yet been completed. At that point I became irate as I initially expressed that I needed a car for work ASAP and could not delay. I asked for my deposit back and the sales person refused. Irate as I was my girlfriend and I took the mater to the business manger. We even threatened to report the dealership to the Calgary City Police being that the salesperson offered us a joint on their business premise during business hours. The business manager actually tried to sell me a car and paid no head to what we just told him. I then told the business manager I would call the City of Calgary and find out who actually owns the dealership and complain to them as we discovered they not only own Automaxx but other more prominent dealerships. At this point the business manger called over and instructed the sales person to return my $500 deposit. My girl friend and I confronted the salesperson who was insane with anger. The sales person instructed the font counter person to return my deposit. He shouted at her with a loud angry voice, "could you please return this piece of s$%&ts deposit because I can’t even look at him". The front counter person returned my deposit and no apology was given that I can recall. In fact an apology would not have been sufficient. I was degraded and treated like I wasn’t a person because I have bad credit. I know I have made financial mistakes but don’t deserve to have people treat me like this. I was open minded about the sales persons lifestyle and choice of conversation but yet somehow am a lesser person because I don’t have money. I will never forget this day and it is a defining moment in my life. Also, let it be known that I don’t write this article in haste or to defile the name of this business as this incident happened two years ago. I believe that a car dealership that provides auto loans at 29% financing to people with bad credit defiles it owns credibility and name more then this post ever could. I simply have no outlet to release the anger I feel from this unjustification and no ear that will listen.

Update by Was Charles Darwin Right about Mankind?
Mar 06, 2014 9:06 pm EST

@ Bank Finance Manager - You need to seriously get a life fast you big ###. Yes, us low life consumers rip off poor corporations who are simply trying to do us a favour and finance us ###. Do the world a favour and get yourself a lobotomy before you hurt someone.

7 comments
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Herc21
Calgary, CA
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May 26, 2011 7:30 pm EDT

That sucks bud, You should report them to the BBB...as for my own personal experience I too have bad credit like you and when my old explorer zonked out on me I went to them to get a car and I was approved the same day though my interest rate was like 25% really high but I got the cheapest newer car that they had around that time so my payments could be manageable in the long term. I just had to leave a security deposit of $300 and the next day I was able to pick up the car and they gave me back the security deposit...I dealt with the internet sales manager and his name was Rob he was pleasant and did everything to earn my business.

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JANPORT
Chestermere, CA
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Sep 29, 2011 11:19 pm EDT

AUTOMAX IS OWNED BY VARSITY CHYS. AND YES THE WHOLE COMPANY IS A BIT RUDE.

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Esar Spann
Ladson, US
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Jul 30, 2012 9:37 am EDT

WOW! I hear stories like that all the time from my clients.. I had one here in Charleston, SC that went to a dealership and told them not to run his credit while out on a test-drive. He was getting the vehicle from his buddies dealership but they didn't have that particular vehicle in stock and they instructed him, because he was a first time buyer, not to have his credit ran for the special rate he was to receive. So he went, test-drove the car from the other dealer and you can imagine what happened. Yep, they ran it with out his permission! He found out when he went back a few days later to his buddy's dealership to purchase. His rate had increased to the tune of $3, 000 over the life of the loan. Because he was a member of LegalShield, he called his provider attorney and they contacted the dealership. Long story short, they sent him a check in the mail for $3, 000! If you ever find yourself in something similar, don't leave it to chance, take charge and let us help you. We help people every day from the traumatic to the trivial. For less than a bottle of water a day, we help you worry less and live more. Find out more success stores here: www.greatlegalbenefit.com/respann or call toll free: [protected]

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BANK FINANCE MANAGER
US
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Feb 22, 2013 3:19 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

IT MAKES ME LAUGH AT CERTAIN PEOPLE'S WAY OF THINKING.
YOU SCREWED OVER ANYBODY WHO EVER GAVE YOU CREDIT & YOUR SUPRISED
WHEN THE BANK'S ONLY WAY OF TELLING YOU THAT YOU ARE A CREDIT CRIMINAL & AHIGH RISK CUSTOMER.
YOU WANT TO AVOID HIGH INTEREST'S?
DON'T SCREW PEOPLE OVER
IDIOT!1

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Thenorm
CA
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Mar 30, 2013 10:47 am EDT

ROFL...the guy who posts as a BANK FINANCE MANAGER calling someone else a criminal...wow your the biggest crook out there. You dont have to screw people to have bad credit, sometimes these folks are little slow with payments or miss a few. It must be nice to sit at the top of the ivory tower making $15.00/hr but then again somone has to file my deposits!

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Wealthy again
Calgary, CA
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Jan 20, 2015 9:19 pm EST

Many people, (thru the last recession) were legitimate business owners who lost everything because of the crooks on Wall Street. These many people are not crooks or idiots(bank finance manager above). Automaxx is the most rude and unprofessional organization I have ever dealt with and recommend dealing with any organization but them. In fact, if you work for the financial institutions, you are closer to the "screwing over" end of things than most.

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regret187
US
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Apr 19, 2016 7:38 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I made mistakes and screwed up my credit, but I worked so hard to clear my debts as well as my sick mother's debt. I felt like I'm now 30 with no credit wanting to help speed up my credit so i went to automaxx, thinking they would help build my credit like they promised. They sold me a broken car and now they claim no warranty and I'm stuck with these payments with no car. I didn't even own the car for a month... Talk about major stress during a time like this with this economy. Thanks automaxx