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I have been visiting the location listed below for a period of 3 months. During this time I have used AVI Food Systems vending machines for coffee on 5 separate occasions. At each of these times I was just trying for a cup of coffee or a Cappuccino only to get a cup of what was warm creamed water. The first time I thought OK the machine is out of bean and the sensor just did not detect it. I let it slide.
After a couple of weeks I tried again and the same results, warm creamed water. Now I am upset. Then I tried this on 3 more occasions, spaced days and weeks apart, only to have the exactly the same thing happen.
Finally, I noticed your website on the cup and felt that I had to let someone know what your customers are dealing with.
This comes to a grand total of 5 instances at $1.10 a cup. How is it that a machine can sit that long with no service, no sign or contact information for customers that experience problems. I am sure that I am not the only customer that has been upset with this lack of respect.
The complaint has been investigated and resolved to the customer's satisfaction.
Bought salad at work on 9/21. It had an expiration date of 9/25. Much of the lettuce was already turning brown - especially the stuff on top which you can't see because of how they package with the toppings. Hate to think how it would have looked 9/25.
Would like a refund of $1.75 (half cost of salad) and a promise to investigate and fix.
I've never even heard of this company AVI food systems and they charged my cash app $19.95. It happened at 4:43am on 8/12/2022 I need this canceled. It is currently pending. I am not sure how this company got my card info, but I need them blocked from any more charges. Please and thank you
Bar code has partially come off card. Card is unusable. How do I replace card?
1/17/22 I purchased party mix chips (114) which are listed for a $1 in vending machine and my card is charged for $2.50. I definitely could have purchased a family size bag at the store for that price.
Someone has stolen my card information my card had multiple charges today for the avi store at my job. I was off the past 3 days, so I know 100 percent I did not use my card I have called and reported the information and, I am waiting for this issue to be resolved. The date 11/28/23 times incident occured 11:14 and 12:30